Customer Service Administrative Assistant

Midas Birkett-Johnson

*** **. ******** ****** # ** New York, New York 10031

Mobiles: 917-***-****/917-***-****; Email: ***************@*****.***

Objective: An ambitious people-person who is highly disciplined, friendly,

hardworking, and seeking a position in which these skills could be

utilized.

Education:

2003-2007 Bronx Academy of Letters

Bronx, New York

Graduated: June 2007 - High

School Diploma

Work Experience:

Dec. 2010-April 2011 AlliedBarton Security Services New York, New

York

Front Desk Security

Handled incoming calls.

Directed visitors to appropriate

locations.

Maintained call logs.

Maintained monitors, radio, and

phone communications.

Constantly ensured parameters

were safe and secured.

March 2009-May 2010 All City Corporate Transportation Taxi Svc. Bronx,

New York

Dispatcher

Handled incoming customer calls.

Directed taxis to customers.

Maintained call logs.

Maintained communication with

drivers via radio and phone.

Handled customer service calls.

Oct. 2008-Feb. 2009 Claremont Neighborhood Center, Inc. Bronx,

New York

Administrative Assistant

Answered phones.

Arranged appointments, schedules,

and rentals for staff.

Handled correspondence, client

intake, and data collection.

Operated filing system.

Maintained confidential files, including

staff files.

Researched organizations for

prospective partnering.

March-to June 2008 Randall's Island Sports Foundation, Inc New

York, New York

Administrative

Assistant/Counselor

Answered phones.

Worked with appointments and

schedules.

Operated filing system.

Utilized PowerPoint, Excel,

Spreadsheets.

Assistant Official

Monitored student athletes'

academic progress.

Assisted with the daily

operations of the track and field teams.

Demonstrated ability to coach and

recruit student athletes.

Monitored and coached jumps,

sprints/hurdles, distance and/or

throws for the track field program.

Summers 2005 to 2009 Riverbank State Park New

York, New York

Park Recreational Activity

Specialist

Assisted the Program Director.

Ensured daily schedule for the

Sr. Counselors' groups were

followed accordingly.

Ensured groups played safely and

followed all rules and

regulations for each form of play

and recreation properly.

Ensured that all camper and

counselor activity operated in

compliance with The Riverbank

State Park Summer Camp

Operational & Safety Plan.

Responsible for carrying out

performance evaluations for all

Senior Counselors.

Responsible for reviewing and

finalizing written

evaluations of counselors

prepared by Senior Counselors.

Senior Counselor

Facilitated recreational

activities.

Maintained attendance and

personnel records.

Ensured children safety.

Facilitated parent conferences.

Facilitated the maintenance of

environment.

Made emergency room visits with campers in cases of

illness

or injury.

Volunteer Experience:

Fall 2004 Project Scale

Bronx, New York

Counselor/Office Clerk

Assisted Junior High School

students with homework.

Facilitated recreational games.

Facilitated peer

mediation/conflict resolution.

Fall 2005 Project Act

Bronx, New York

Counselor/Office Clerk

Answered telephones, responded to

Emails.

Maintained a filing system.

Skills: Conflict Resolution, Mentoring,

American Red Cross

Certification in Standard First

Aid, American Red Cross

Certification in CPR/AED - Adult

and Children, Security

License, Fire Guard License

Official.

Technology: Microsoft Word, Excel, PowerPoint.

Interests/Hobbies: Basketball, Tennis, Hiking, Poetry, Community

Walks.

Environmentalist.

Contact this candidate