Customer Service Sales

Christina M. Vermeer

**** **** ****** **** ********, FL 34243

941-***-**** TENZI37@YAHOO .COM

To whom this may concern,

Are you seeking a performance-driven professional with a consistent track record of success in

driving revenue growth? I am currently exploring a new career opportunity, and believe I can

make a positive contribution to your bottom-line performance. To acquaint you with my

background, I am submitting my resume for review. In advance, thank you for your time and

consideration.

As demonstrated, I have built a progressive management career over the span of 22 years,

rapidly promoting to leadership roles in recognition of my dynamic results. For the past 6 years,

I have steered full-scope sales operations for a prescription mail order company successfully

launching new markets, developing high-production sales teams and facilitating over a half

million annual revenue growth. I excel in identifying and capitalizing on defining targeted

strategies for capturing new business, developing and servicing key clients, and facilitating

competitive leveraging.

As a management team member, you will find that I am positioned to deliver immediate and

long term results, with a continual commitment to supporting you in not only attaining, but

exceeding your goals. I am eager to discuss how my qualifications uniquely match your current

and future needs, and look forward to interviewing with you in the near future.

Professionally,

Christina Vermeer

CHRISTINA VERMEER

7213 35th St. E. ~ Sarasota, FL 34243 ~ 941-***-**** ~ *******@*****.***

SUMMARY OF QUALIFICATIONS

• Accomplished and highly-skilled management leader with a proven track record of exceeding goals.

• Experienced building and leading a team to maximize their potential and work together as a team.

• Excellent listening, written and verbal communication and interpersonal skills.

• Demonstrated ability to work well with a wide variety of personalities, as well as independently.

• Proven track record of working well in a fast-paced environment, including in a deadline-environment.

• Solid time management, organizational and attention to skills.

• Proficient with Microsoft Office suite.

WORK HISTORY

Vice President, Internal Operations, Canada Med Services – Sarasota, FL Oct. 2006-Aug. 2012

• Managed all aspects of daily operations for this prescription mail order company, including profit and loss,

sales, marketing, budgeting/pricing/purchasing, facility maintenance, customer service and managing a staff.

• Interviewed, hired and trained personnel, and also administered employee payroll.

• Built and leveraged relationships with influential doctors and pharmacies.

• Strategized and executed countless key marketing events, promoting business.

• Demonstrated strong oral presentation skills by leading lectures and seminars.

• Priced medications by analyzing the competitive marketplace.

• Crafted weekly newspaper advertisements.

Accomplishments:

• Played a key role in helping the company increase profits by more than 300 percent.

Site Manager, People Inc. – Buffalo, NY Oct. 1995-June 2006

• Managed day to day operations for this non-for profit human services agency. Providing seniors, families

and others with special needs, a residence, employment, health care and recreation assistance.

• Led daily residence operations, including housekeeping and site maintenance.

• Supervised, trained and led a team of administrative personnel to exceed performance goals.

• Drafted and implemented resident plan services.

• Oversaw health-related care and medication administration, as well as resident finances.

• Spearheaded monthly meetings with family members and support teams, and served as a key liaison to

resident physicians.

Owner/Operator, Special Touch Café & Catering – Lockport, NY Nov 1989 – Aug 1995

• Full operations of daily restaurant businesses & catering. Purchasing, AP Receivable / Payable, Cooking,

Customer Service, Marketing, Staff Management including hiring, discipline & firing, Special Event planning.

Accomplishments:

• Catered to high profile customers such as General Motors and Bank of Niagara. Exclusively catered the

daily lunch program for a private Nursery School.

EDUCATION, TRAINING AND VOLUNTEERISM

Associates, Theology, ISOF – Sarasota FL; earned 2008

• Earned numerous certificates for completing several Dale Carnegie business courses, 2010-2012.

• Completed SCIP training (crisis intervention) and medical training on an annual basis, 1996-2005.

• Completed Management training, 1995.

• Board Member, Cottages at Blu Vista Homeowner Association.

• Chairman/Founder, Community Activities and Outreach program.

• Event Planner/Volunteer, Parkinson Research Foundation – Sarasota, FL.

REFERENCES

Available upon request

Contact this candidate