MaRIa mARMOLEJO
national city ca, 91950
acbfeh@r.postjobfree.com
Objective
Obtain a position in the Human Resources industry that best
showcases my extensive experience in a customer service and
goal focused environment.
Abilities and aptitudes
* Bilingual: English/Spanish
* Perceives individuals needs and recommends solutions
* Familiar with employment laws, strategic staffing, training and
development
procedures
education
Aug. 2011-Present DeVry University
Chicago, IL
. BS: Technical Management
Concentration: Human Resources Management
. Graduated: August 2013
. GPA 3.36
. Relevant Courses: Employment Law
Strategic Staffing
Training & Development
Jan. 2008- May 2011 Southwestern College
Chula Vista, CA
Aug. 2006- Dec. 2007 San Diego State University
San Diego, CA
Work experience
Mar. 2013-Jun. 2013 San Diego Metropolitan Credit Union
San Diego, CA
Teller II
. Contributed to a high sales branch, averaging six
new accounts monthly
. Recommended banking solutions based on member
needs, resulting in a sale.
. Maintained a balanced cash drawer
Oct. 2012- Feb. 2013 Commerce Bank
Edwardsville, IL
Teller
. Assisted customers with banking transactions in a
prompt and efficient manner, averaging 70-100
transactions per day.
. Sold banking products such as checking accounts,
loans and credit cards. Averaged five new accounts
monthly.
Nov. 2010-Jan. 2011 Midland Credit Management
San Diego, CA
Account Manager
. Made calls to consumers regarding their
collections debt and established monthly payment
plans to help consumer get their credit back on
track.
Aug. 2009-Sept. 2010 Point Loma Credit Union
National City, CA
Teller
* Assisted members with transactions and answer
questions or concerns regarding their account.
Averaging 70-100 transactions per day.
* Handled large sums of money and balanced cash
drawer.
* Learned adequate product knowledge to better
assist members, averaging five new accounts per
month.
Nov. 2006- Mar. 2009 Circuit City
National City, CA
Product Specialist/Customer Service Associate
* Assisted customers with sales, returns and
exchanges
* Answered multiple line telephones
* Maintained a balanced cash register
* Opening and closing all store registers
* Handled large sums of money when closing store
Mar. 2008- Jun. 2008 Macys
San Diego, CA
Sales associate
* Marketing and sell all products of the company to
customers
* Provided a great environment for customers and
provided excellent customer service.
* Maintained a clean and organized store from open
to close