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Customer Service Human Resources

Location:
Collinsville, IL
Posted:
December 03, 2013

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Resume:

MaRIa mARMOLEJO

**** *. **** **.

national city ca, 91950

619-***-****

acbfeh@r.postjobfree.com

Objective

Obtain a position in the Human Resources industry that best

showcases my extensive experience in a customer service and

goal focused environment.

Abilities and aptitudes

* Bilingual: English/Spanish

* Perceives individuals needs and recommends solutions

* Familiar with employment laws, strategic staffing, training and

development

procedures

education

Aug. 2011-Present DeVry University

Chicago, IL

. BS: Technical Management

Concentration: Human Resources Management

. Graduated: August 2013

. GPA 3.36

. Relevant Courses: Employment Law

Strategic Staffing

Training & Development

Jan. 2008- May 2011 Southwestern College

Chula Vista, CA

Aug. 2006- Dec. 2007 San Diego State University

San Diego, CA

Work experience

Mar. 2013-Jun. 2013 San Diego Metropolitan Credit Union

San Diego, CA

Teller II

. Contributed to a high sales branch, averaging six

new accounts monthly

. Recommended banking solutions based on member

needs, resulting in a sale.

. Maintained a balanced cash drawer

Oct. 2012- Feb. 2013 Commerce Bank

Edwardsville, IL

Teller

. Assisted customers with banking transactions in a

prompt and efficient manner, averaging 70-100

transactions per day.

. Sold banking products such as checking accounts,

loans and credit cards. Averaged five new accounts

monthly.

Nov. 2010-Jan. 2011 Midland Credit Management

San Diego, CA

Account Manager

. Made calls to consumers regarding their

collections debt and established monthly payment

plans to help consumer get their credit back on

track.

Aug. 2009-Sept. 2010 Point Loma Credit Union

National City, CA

Teller

* Assisted members with transactions and answer

questions or concerns regarding their account.

Averaging 70-100 transactions per day.

* Handled large sums of money and balanced cash

drawer.

* Learned adequate product knowledge to better

assist members, averaging five new accounts per

month.

Nov. 2006- Mar. 2009 Circuit City

National City, CA

Product Specialist/Customer Service Associate

* Assisted customers with sales, returns and

exchanges

* Answered multiple line telephones

* Maintained a balanced cash register

* Opening and closing all store registers

* Handled large sums of money when closing store

Mar. 2008- Jun. 2008 Macys

San Diego, CA

Sales associate

* Marketing and sell all products of the company to

customers

* Provided a great environment for customers and

provided excellent customer service.

* Maintained a clean and organized store from open

to close



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