Customer Service Sales
Resume:
J oshua B Collins
Mor r istown, Tennessee 37814
***************@****.***
OBJECT IVE
Seeking a career to apply already learned skills and to continue developing new skills.
WORK EXPER IENCE
State Farm Todd Mounts, Jefferson City, Tennessee
Insurance Sales Representative
01/2013- current
I am responsible for sales of Bank loans, Auto insurance, Homeowner’s Insurance, and
int roducing customer’s to Life Insurance. I call leads and inform walk in customers of our
products and the best possible choice for their needs. I also deal with customer service
issues
and payments.
S tate Farm Sarah Johnson, Mor r istown, Tennessee
Insurance Sales Representative
06/2012-12/2012
I am responsible for sales of Bank loans, Auto insurance, Homeowner’s Insurance, and
int roducing customer’s to Life Insurance. I call leads and inform walk in customers of our
products and the best possible choice for their needs. I also deal with customer service
issues
and payments.
AT&T, Mor ristown, Tennessee
Retail Sales Consultant
11/2009-06/2012
I perform actions related to sales and customer service. I am given a quote every month and
I
work to exceed in the different areas of that quota. I rely not only on walk in customers,
aquaintances, but also by reputation to make sales. I make a relationship with my
customers to
aid in getting my name and company referred to their friends and family by word of mouth.
GameStop, Mor ristown, Tennessee
Shift Leader
04/2009-11/2009
I ran my own shifts to help ensure a successful and profitable store. I performed duties
f rom
customer service, sales, and receiving stock.
Blockbuster, Mor ristown, Tennessee
Acting Store Manager
05/2008-04/2009
Managed a team of 5 employees until the close of the store, and then took care of store
closing.
While the store was open, I was in charge of the scheduling, money management, stock,
Subscriptions, disciplinary actions, customer service and goal achievements. When the
s tore
was closing, I was in charge of liquidating all our assets and making as much money as
possible
Selling the rest of our stock and fixtures.
Sears, Mor r istown, Tennessee
Sales Associate
08/2007-05/2008
I worked in tools department stocking and resetting the sales f loor displays.
A.M. Surveying, Mor ristown, Tennessee
Surveyor
05/2007-08/2007
I had a summer job as a surveyor of properties being built, and those with disputes.
Blockbuster, Mor ristown, Tennessee
Shift Leader
06/2005-05/2007
I was in charge of meeting sales goals and managing employees during my shift.
Lowe’s, Mor ristown, Tennessee
RSC- Lawn & Garden
05/2004-11/2004
I worked in lawn and garden selling lawn mowers and handling customer service issues.
EDUCAT ION
C arson-Newman College Jefferson City, Tennessee
B.A. Political Science
B.A. H istory
2004 - 2008
Mor ristown East H igh School M or r istown, Tennessee
H igh School Diploma in College t rack
2000 - 2004
I assisted in coaching wrestling, and got my Eagle from the Boy Scouts of America.
SKILLS
I am an Eagle Scout which has taught me the skills needed in numerous situations from
f irst aid
to avoiding panic in crisis situations. I am also self-driven, reliable, and accountable in
every
aspect of my life.
REFERENCES
Amanda White, AT&T Store Manager 865-***-****
Former boss, known 2 years
Kathy Green, FYE Store Manager 423-***-****
Former boss (Blockbuster), known 4 years
Lee Lakins, GameStop Store Manager 423-***-****
Former boss, known 3 years
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