Julie Musick Hillgrove, SPHR

**** ********** ****, **** *****, IN 46845

acbfe3@r.postjobfree.com

HUMAN RESOURCES MANAGER

SPHR certified Human Resources Manager with over 25 years of management experience within manufacturing, education, and government. Strong employee relations and engagement focus. A dynamic, visionary leader skilled at tying strategic objectives to business goals. Champion of continuous improvement. Outstanding communication, presentation, and interpersonal skills. Unifying force able to build relationships across all organizational levels. Reputation for moral, ethical, and confidential conduct. Hands-on, consultative mentor, coach, and mediator.

Employee Relations and Engagement • Training and Development • Safety/OSHA

Strategic Planning • Employment Law • Public Speaking • Change Management •Benefits Administration

Project Management • Risk Management • Performance Management • Recruiting

PROFESSIONAL EXPERIENCE

Human Resources Manager

Dexter Axle • Albion, IN • July 2013 to Present

Responsible for administering a wide-range of Human Resources functions for the three-shift ISO certified manufacturing plant, the largest in our 1400+ FTE organization. Advise and direct leaders to ensure compliance with policy, laws, and regulations. Champion change management efforts through continuous improvement in all Human Resources processes, advancing automation and training and development. Create strategies to support and enable a positive work environment. Coach leaders on employee relations situations and offer approaches to reduce turnover. Conduct investigations, manage the grievance process, and provide recommendations. Execute staffing initiatives and talent acquisition including seasonal staffing.

Human Resources Administrator

Purdue University • West Lafayette, IN • May 2010 to June 2013

Dual reporting to Purdue University Libraries and Central Human Resources with over 14,000+ FTE. Strong employee relations with a focus on personal responsibility. Strategic planning in high energy, collaborative environment. Produced training and development programs for managers and staff including leadership, customer service, communication, and conflict management. Extensive diversity recruiting and hiring. Served on the Purdue Diversity Roundtable and the Campus Safety and Emergency Preparedness Committee.

Contract Human Resources Consultant

Hillgrove Human Resources Consulting • April 2008 to May 2010

Providing contract consulting services and support. Selected clients include:

• Ball State University, Dr. Sheila Smith, July 2009 to February 2010 (Consulting)

Edited a text book on Business Information Systems and wrote sections concerning general business and HRIS.

• Indiana Veneers, September 2008 to February 2009 (Consulting)

Contract to hire position. Human Resources Manager for a manufacturer of fine wood veneer in a unionized (Teamsters), multicultural environment. Strong employee relations role: grievance resolution, contract interpretation and disciplinary issues. Led reorganization in the face of economic downturn, handling unemployment, COBRA, scheduling issues, RIF. Reduced employee turnover from 70.5% to 21.2% within two months. Responsible for safety and OSHA compliance, FMLA tracking, Workers Compensation and benefits administration.

• Magna Powertrain, April 2008 to August 2008 (Consulting)

Acted as Human Resources Director for a tier 3 automotive parts manufacturer orchestrating rolling lay-offs as business decreased. Union avoidance counseling and extensive, engaging employee relations. Responsibilities included: organizational resizing, legal compliance, incident investigation, benefits administration and employee relations. Primary day-to-day contact for plant personnel building a positive, motivating, equitable environment for cultural change.

Human Resources Manager

Landis+Gyr • Lafayette, IN • June 2007 to February 2008

Led all Human Resources functions for an international, ISO certified electrical meter manufacturing company from its North American headquarters. Functions included strategic planning, benefits administration, recruitment, employee development and training, compensation, legal compliance, employee health, safety, wellness, charitable donations, performance management and organizational building. High-tech, clean room manufacturing at plant in Reynosa, Mexico. HR metrics and reporting.

Director of Human Resources

Delaware County Government • Muncie, IN • January 2005 to January 2007

Responsible for all Human Resources functions for 578 Delaware County employees. Acted as an adviser to department heads and elected officials with solutions to Human Resources and management issues. Developed and shaped organizational policies. Interpreted and enforced contracts for four labor unions, including Teamsters, UAW and Firefighters. Active involvement with Emergency Management table top exercises, Web EOC, 911 Call Center training, and marketing for CERT (Community Emergency Response Team). Wrote press releases. Represented the County at unemployment hearings and DOL/EEOC matters. Served full, two-year appointed term.

Human Resources Manager/General Manager/Vice President

Green’s Travel Center • Muncie, IN • May 1981 to December 2004

Performed all human resources, management, financial, payroll, and marketing functions for the travel company. Established structure to the fledgling company by instituting policies and practices that nurtured a cooperative team spirit among employees while increasing efficiency and productivity. Accomplished nearly $4 million in annual sales. Expanded sales force with an innovative outside sales program. Developed orientation, extensive training and development programs. Built relationships with community and business leaders. Developed alternative revenue streams including creating a tour company and limo service.

Part-Time Teaching Positions:

International Business College • Indianapolis, IN • Director of Travel and Hospitality/Instructor

Indiana Business College (Now Harrison College) • Muncie, IN • Director of Travel and Tourism/Instructor

PROFESSIONAL DEVELOPMENT

Ball State University, Muncie, IN • 2007

Bachelor of Science in Business Administration • Major: Human Resources Management

Society for Human Resources Management (SHRM) / (HRCI) • 2006

Certification as Senior Professional in Human Resources (SPHR) • Recertified to 2015

SELECTED FUNCTIONAL SKILLS

Strategic Planning/Management

• Formulated, communicated, and ensured consistent interpretation and compliance of Human Resources policies, programs and procedures

• Ensured compliance with federal, state, local labor laws and regulations including ADA, EEO, FMLA, OSHA, HIPAA for the union and nonunion workforce

• Developed and shaped organizational policies and strategy as related to Human Resources and university mission and values

• Advised on liability and risk management working closely with legal counsel

• Represented the company at unemployment, DOL, EEOC, and Workers Compensation hearings

• Assessed and purchased human resources information systems (HRIS) and accounting systems

• Direct the development of staffing strategies

Training and Development

• Developed and wrote training manuals including course content, visual charts, videotapes, slides

• Established curriculum and chose text books as a departmental Director for two colleges

• Taught college courses utilizing adult learning concepts

• Developed employee training, establishing goals, instruction and evaluated effectiveness

• Wrote material for new training programs; review, evaluate, and modify existing and proposed programs

• Maintained library of books, video and other training aids

• Led succession planning efforts for key personnel

• Administered various training programs or hired subject matter experts as needed, negotiating contracts and terms

• Initiated and led programs addressing employee orientation, training and development including management, customer service, conflict resolution, and communication.

Management of Human Capital

• Administered insurance and income protection plans: medical, dental, life, retirement (PERF, Fidelity) and disability insurance plans (STD, LTD, FMLA, Worker’s Compensation)

• Evaluated, graded, and benchmarked jobs

• Conducted job analysis, wrote job descriptions and developed job core competencies

• Negotiated benefit plans with third party administrators and insurance providers

• Initiated employee Wellness Program and co-chaired a committee saving $802,000 in one year

• Administered all benefit plans including two pension plans, a 401(k) plan, health and life insurance, flexible spending plan, deferred compensation plan and executive benefits

• Aggressively and successfully recruited upper-level executives, high talent technical, and faculty positions

• Negotiated contracts with recruiters and relocation companies, saving as much as 66%

• Acted as diversity officer and led aggressive diversity recruiting

Employee Engagement/Labor Relations

• Built a positive relationship with union (Teamsters, UAW, Firefighters) and non-union workforce

• Established performance management practices and procedures

• Represented company/university at personnel-related hearings and investigations

• Mentored and coached employees and managers to solve problems and disputes

• Reviewed grievances from unions and participated in dispute resolution or movement toward arbitration

• Developed a job-based performance system using university values as a standard

• Investigated employee conflicts, complaints and concerns

• Initiated employee succession and leadership continuity plan

• Initiated a corporate charitable donations/ community involvement committee

• Organized team-building activities to improve the corporate culture within the facility and build relationships and respect across divisions and international borders

Safety/Emergency Management

• Investigated safety incidents; maintained OSHA 300 log and MSDS sheets

• Certified CPR and First Aid responder; arranged and tracked CPR, First-Aid, First Responder, and OSHA training

• Managed light-duty/lost time with managers and coordinated Workers Compensation issues with insurance carrier and contracted occupational health care provider

• Assisted with Web EOC, Active-Shooter and other table top exercises with first responders

• Volunteered to assist CERT (Community Emergency Response Team) with Marketing

• Edited and authored parts of the Pandemic Flu Plan for Delaware County

MEMBERSHIPS

SHRM (Society for Human Resources Management)

Board of Directors for Educate for Change

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