Manager Quality Assurance
Resume:
C hris D. Wells
Eagan, Minnesota 55122
***********.*****@*******.***
Personal Overview
I am goal-driven to work in a fast-paced production environment and possess excellent
analytical, organizational, and team building skills. I maintain high attention to detail and
effectively communicate business goals with safety and lean manufacturing at the forefront
of production in order to meet schedules and increase customer satisfaction. My areas of
expertise are:
• Quality Assurance
• Lean Manufacturing Practices
• Scrap Reduction
• Operations Improvement
• Process Simplification and Redesign
• Output Increase
• Workflow Design
Professional Experience
Emerson Process Management – Rosemount, Inc
Group Supervisor I I Jan 2012
/ P resent
• Trained Instrument Builders and Manufacturing Specialist to understand Kanban
signals and empowered them to delegate labor to balance the production line to
i mprove sensor availability
• Train new supervision with a focus on employee development, Lean, internal
education requirements, headcount, Kanban system, procedures, policies and work
u nit
• Eliminated production gaps in the sensor Kanban signals that hindered throughput
between 4 areas of production allowing for improved takt t ime
• Created a “train the t rainer” program for 5S through exercises, implementation, and
workstation improvements
• Increase employee job placement success rates by broadening their understanding on
resumes, interview skills, and goal setting
• Drove to reint roduce informational meetings back into production in order to
i ncrease communication and build relationships between engineering and
p roduction
• Develop and helped to rewri te expectations for leadership roles i n reference to
I nstrument Builders I I I and Manufacturing Specialist.
• Catalyst for opening up communication between shifts and sites during production
split in the absence of supervision
• Advise coworkers and management on improvements and efficiencies for operational
activities between multiple sites
• Delegate workload by creating ownership for safety, quality, and cross-t raining that
builds confidence in Instrument Builders and increases their understanding on
t hese topics
• Suggested by operations manager as a person of interest on a “Watch list,”
d istributed to the President of Rosemount
B iC Advertising Promotional Products Dec 2010 /
Dec 2011 P roduction Supervisor
• Redesigned production f loor to improve utilization of inventory by creating a
simplified just-in-t ime inventory system
• Devised a new material layout that increased output by 15% and decreased
downtime by 7%
• Decreased production run t ime with paired components and cell division by
eliminating unnecessary process steps in set-ups
• Motivated team leader able to manage multiple areas of production while balancing
p roduction schedules and delivery dates
• Managed daily operations for printing processes that spanned 7 production areas
w ith 118 associates and 25 work centers
• Recognized by management (Operation Manager / Site Manager) as the Top Tier in
Supervision and an individual that continuously looked outside the box
• Delegated assignments based on area workload and utilized availability of workforce
resources to increase productivity
• Submit ted operations reports to management on process improvements and weekly
u pdates on operational improvements
Production Manager for Writing I nstruments Oct
2008 / Nov 2010
• Supervised daily operations with 48 associates
• Managed and monitored scrap, demonstrated company values and mission, set and
sustained production goals, and maintained a positive and safe work environment
• Implemented new process designs that increased productivity by 28% by utilizing
lean practices that met and maintained a 96% on t ime delivery to our customers
• Led a team that sustained scrap reduction of 36% by int roducing the reuse of scrap
material and the implementation of Pareto Chats as a visual reference for
i mprovements
• Implemented and designed communication tablets in the absence of crossovers which
a llowed production information to f low and reduce downtime by 5%
• Created a visual t racking system to locate purchase orders that removed 2 hours of
non-value added downtime
• Designed and implemented a three part First Ar ticle Inspection Sheet that insured
O rder verification, Operator(s), and Quality Inspection
• Performed extremely well under pressure, made quick and profitable decisions that
benefited customers and the organization
Education
Winona State University, Winona, M innesota
G raduated 2008
B.S. Degree Business Administration I Marketing M inor
• Courses of Study: Financial/ Managerial Accounting, Corporate Finance, Business
Economics, Consumer Behaviors, Marketing Analysis, Communication, and Market
Research
• Successfully balanced full and part t ime jobs while keeping up with a full academic
load
Activities
Lourdes H igh School, Rochester, M innesota
Summer 1999
Assistant Varsity Coach
• Implementation of new techniques and drills to better develop both Girl's Summer
League and Boys Fall Varsity Soccer teams resulting in back-to-back M N State
Championships
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