Customer Service High School

ROBERT L. McPHERSON

**** ******** ******

Brooklyn, New York 11233

917-***-****

**********@*****.***

EDUCATION:

LaGuardia Community College, Long Island City, New York

Communications Major

Salem High School, Virginia Beach, Virginia

High School Diploma

SUMMARY OF QUALIFICATIONS:

. Experienced Security Supervisor with F 58 Fire Safety Director's

License

. Licensed in CPR, AED (Automatic External Defibrillator)

. Licensed Real Estate Agent

. Proficient in emergency response, including bomb threat evacuation

. Computer skills: MS Word, Excel, PowerPoint, Outlook

. Type approximately 50 w.p.m

. Excellent interpersonal, organization, communication skills

EXPERIENCE:

2011- 2013 Security Supervisor/ FSD Soho

Grand Hotel

. Monitored property to ensure safety to Property, guest and staff

. Conducted duties of Fire Safety Director

. Provided professional and courteous customer service to guest and

patrons

2010-2011 Fire Safety Director

SkyLine Hotel

. Implemented mandatory procedures relating to Fire safety

. Conducted tests, training and inspections of all equipment and

personal pertaining to fire safety

2008 -2010 Fireguard/Security Officer, Beau, Dietl, &

Associates

Assigned to events

. Examined property to ensure compliance with fire safety rules; advised

of violations

. Monitored/guarded premises to prevent infraction of rules

2007-2008 Real Estate Sales Agent Bond New York

. Rented/sold residential property; developed listings; interviewed

clients to determine property interest and attempted to find match

2002-2008 Security Supervisor Schulte, Roth & Zabel

. Supervised staff of three; trained security staff

. Monitored security policies/procedures to ensure compliance

. Investigated/resolved issues involving security breach or access

control

. Informed building management & directors when personnel changed

. Performed duties of Fire Guard Director for firm; collaborated with

building Fire Safety Director

. Prepared incident reports; maintained computerized surveillance

equipment

. Monitored alarm systems

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