Customer Service Supply Chain

L yn Courtial Administrative Assistant …Office Coordination…Organization

***** *. **** * **** Tulsa, OK 74134 918-***-**** ***.********@*****.***

F OCUS

H ighly organized, efficient professional pursuing opportunities that will fully utilize expertise in office

coordination, administrative Assistant, client relations, supply chain management and vendor

negotiations to contribute to the overall productivity and profitability of a progressive organization.

SUM MARY OF QUAL I F ICAT IONS

Over 20 years of diversified, progressive experience, with a proven record for managing and coordinating

business operations, planning large-scale corporate events, managing supply chain operations, combined

w ith exceptional relationship management skills essential to build and maintain effective, long term

vendor relationships, and negotiate contracts while reducing costs and increasing revenue:

- Administration - B udgeting - Event Planning/Coordination

- Project Management - Supply Chain Management - Vendor Relations

- Contract Negotiation - Purchasing/Inventory - C lient Relations/Customer Service

- Office Coordination/Management - Team Training/Training Materials - Contact Management/Database

- Sales & Sales Support

Cost-conscious negotiator with a f lair for building beneficial r elationships with vendors and

suppliers in order to achieve “best pricing” and reduce corporate expenses

Corporate event planning expertise essential to r esearch resources, negotiate contracts, and

a llocate budgets to enhance internal/external client relations

O ffice coordination and management experience necessary to streamline operations,

collaborate with multiple departments and ensure optimal productivity and profitability

Skilled in t eam development and mentoring, preparing new product and service training

m aterials and coordinating t raining seminars

Computer Skills: Microsoft Office; Word, Outlook, Excel, PowerPoint; In ternet; multiple

customized contact management database and industry specific applications

S ELECTED PROFESSIONAL EXPER IENCE

Account Manager Assistant/Office Coordinator, BENEFIT PLAN STRATEGIES – TULSA, OK

2008 - 2013

Coordinated, scheduled and executed daily workload for executives, 4 account managers and 150 employer

g roups to meet deadlines, as well as handled and resolved benefit issues for employees

Buil t rapport with a vast network vendors with accountability for maintaining relationships, negotiating

contracts and ensuring best prices and reducing office maintenance costs

Planned, coordinated and oversaw internal and external client, carrier and company-wide events,

encompassing the research and negotiation of facilities, caterers, entertainment and corporate gifts

Oversaw client materials, adhering to stringent regulations in a t ime sensitive, confidential arena

OFF ICE MANAGER, Tulsa Benefit Consultants - TULSA, OK

2003 - 2008

Handled all client requests, as well as resolved client issues, providing optimal customer service

and sales

Developed, prepared and coordinated corporate meetings and t raining seminars, with

accountability for coordinating new product and services materials and ensuring agent t raining

Coordinated all schedules, t ravel arrangements and managed A/R and A/P

Prepared and documented all preliminary materials for potential clients, as well as reviewed

f inancial accounts with existing customers

Managed all supply chain, purchasing and inventory operations

EDUCAT ION

Associate of Arts, Glendale Community College, Glendale, CA

REFERENCES AVAI LABLE UPON REQUEST

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