Customer Service Administrative Assistant

Alfredo Reyes, Jr.

*** ***** **,

Collinsville, VA 24078

276-***-****

*******.*******@*****.***

OBJECTIVE: To obtain an Administrative Assistant position.

QUALIFICATIONS: Exceptional and Courteous Customer Service Highly motivated and reliable person; able to handle multiple tasks; work well under pressure; work well with others, Bi- Lingual, Spanish/English Skills

Windows XP; Microsoft Office 2007 (Word, Excel, Access, PowerPoint); Web Design; Computerized Accounting; Medical Billing and Coding; Anatomy and Physiology

EDUCATION: GLOBAL BUSINESS INSTITUTE, Far Rockaway, NY

Computerized Office Specialist with Internship, Diploma 2010 Honors: Dean’s List, 4.0 GPA; Federal Work-Study Award.

EXPERIENCE:

6/10-10/10 Long Island College Hospital, Brooklyn, NY

Internship: Administrative Assistant

* General office procedures

* Patient Escort

11/11-06/13 Present Rent A Center, Rocky Mount, VA

Assistant Manager

* Merchandising Show Room Floor

* Executing Sales and Collections Programs

* Managing and Maintaining Inventory

* Opening and Closing the Store

* Assisting with Product Delivery, Service and Returns

04/11-08/11 Hampton Inn, Secaucus, NJ

Guest Service Agent Supervisor

* Provided Front Desk guest reception and hotel room registration for in-coming guests; greeted visitors and guests

* Assisted guests with room arrangements and check-in; coordinated porter service, resolved customer service concerns

* Executed guest check-out arrangements; handled billings, payments; issued receipts; updated guest database and records

* Assisted guests with any inquiries regarding local entertainment, restaurants or transportation

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