Software Manager

Barbara K. Eudy

************@*****.***

***** ****** ****

Oakboro, NC 28129

704-***-**** (H)

Information Technology (IT) Professional with key skills as:

OS/400 SYSTEMS SUPPORT SPECIALIST - iSeries and Network Administrator

OS/400 Systems Specialists - with extensive and diverse technical

experience in the IT field, emphasizing OS/400 Systems, IBM Certified Admin

& Operations. Network administration and PC support. Excellent problem

solver with strong communication, teamwork, and interpersonal skills.

Skilled supervisor and manager. Experience includes:

OS/400 Systems Upgrades Systems Integration Active Directory

PTF's HMC Console TCP/IP

HMC Console Mirroring FTP

Multiple LPAR's BRMS MIMIX

Robot Exchange 2013 Communications

Security Lotus Notes Remote Access

PC Hardware & Software Microsoft Windows/XP

Outlook 2010 Applications Windows 7 & 8

Internet Explorer VPN

. Operating Systems: OS/AS400, Windows 2008 Server & Advanced Server,

. Windows 2013, Windows XP Pro, Windows 7; Exchange 2013

. Software: Client Access Express, MS Office Pro, MS Outlook, Norton, Lotus

Notes

PROFESSIONAL EXPERIENCE

Systems Administrator/Analysts

Carolina Tractor September 2005-Current

Charlotte, NC 28269

. Security Officer - System and Additional Software

. Maintain and monitor (3) AS/400's, create and applied security

protocols for users. (2 Lpars on production box)

. Configure all devices connected to iSeries

. Monitor backups, daily, weekly IPL,

. Mimix, BRMS, Robot/Scheduler

. Install and configure Client Express

. Upgrade operating systems, order/apply PTFs

. Configure, create, and manage user accounts.Local hardware and

software support.

. Configure remote access for branch locations also remote outques.

. Troubleshoot and repair all hardware and software failures

. Performed daily operations.

. Remained on call to diagnose and troubleshoot a broad scope of

technical problems.

. Lotus Notes/Domino Administrator

. Assist with Network and PC problems

iSeries Systems Administrator

Aurum Technology April 2003-June 2005

Charlotte, NC 28269

. Maintain and monitor 2 in-house AS/400's, create and applied security

protocols for users.

. Upgrade operating systems, order/apply PTFs

. Configure, create, and manage user accounts and distribution list

. Local hardware and software support.

. Configure remote access for bank clients

. Troubleshoot and repair all hardware and software failures

. Performed daily operations.

. Remained on call to diagnose and troubleshoot a broad scope of

technical problems.

**Note: Equipment and position relocated to CA.

AS/400 & Network Administrator

Meineke Discount Muffler Shops, Inc. Sept.1997-

October 2002

Charlotte, NC 28208

Reported directly to the IS Manager; responsibilities changed with the

technical support needs of approximately 97 site users and 25 remote

users.

. Maintain and monitor 2 AS/400's, applied security protocols for users.

. Upgrade operating systems, order/apply PTFs.

. Maintain and monitor 5 Servers on enterprise network including Domain

Controllers, Exchange 5.5 and 2000, WINS, DHCP, and DNS.

. Backups for Mainframe and Network Applications

. Establish and apply security protocols for domain users.

. Requisition of hardware and software for mission completion.

. Configure, create, and manage user accounts and distribution list for

Exchange server.

. Maintain Intranet web site access for users.

. Implement efficient remote user operations with terminal servers.

. Remained on call to diagnose and troubleshoot a broad scope of

technical problems.

AS/400 Operating System Specialist - PC Support Specialist

Jack Henry & Associates, Inc. March 1993-

September 1997

Charlotte, NC 28217

. Provide OS/System technical support for approximately 300 remote banks

. Local hardware and software support.

. Configure remote access for bank clients.

. Upgrade remote and local systems.

. Coordinate and distribute banking software upgrades.

. Performed daily operations.

. Trained 1st and 2nd shift operators. (Service Bureau)

. Troubleshoot and repair all hardware and software failures.

Operations Supervisor

General Administrators, Inc.

Charlotte, NC 28220 August 1989-

March 1993

. Monitor and maintain AS/400.

. Configure remote communications with remote sites.

. Implemented system upgrades

. Resolve hardware and software conflicts.

. Perform daily system operations.

. Install CAT 5 Ethernet cabling and associated hardware to industry

standards.

Senior Systems Technician

Tucker Companies

Charlotte, NC 28273 June 1988-August

1989

. Monitor and maintain AS/400

. Heavily involved with systems conversions.

. Diagnose and repair hardware configuration errors including printers.

. Perform daily system operations

. Restore operating systems after critical failures and crashes.

. Troubleshoot and repair hardware and software failures.

Operations Supervisor

Allison Manufacturing Company

Albemarle, NC September 1979-June 1988

. Monitor and maintain IBM S/34 and S/38

. Order entry, printing, configurations, system backups

. Assist with system upgrades.

. Train and supervise office personnel

References Provide Upon Request

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