Customer Service Rep

Brooke Chalk

**** ********* ***** *** *. Charlotte NC 28217

Email: **********@*****.*** phone: 980-***-****

Objective: To work as a Phlebotomist with Octapharm using extensive skills

in drawing and managing blood samples.

JOB HISTORY:

American Red Cross

6/2012- Current

Service Agent 1

Duties: Call pervious blood donors to come out and continuing saving lives.

Give little medical information. Recruit new blood donors to join the team

of saving up to three lives per donation.

Iqor

8/2010-6/2012

Customer Service Rep

Duties: Take inbound phone calls for center point energy customers. Take

payments, inform of bills and up dates. Also take new move-in.

Convergys

2/2009-8/2010

Account Customer Service Rep

Duties: Troubleshoot internet via phone for Comcast cable customers. Take

payments and inform of outages, updates and upgrades.

EDUCATION:

Kittrell Job corps

Kittell NC

2004-2005

Degree: GED 2005

ECPI

Charlotte NC

Medical Asst

2005-2006

Degree: N/A

Continual Education Health

Charlotte NC

Aug. 2013

Degree: Phlebotomist Certification

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