Medical Assistant

Jahar L. Austin

**** ******* *****, *********, ** 28269

980-***-**** * *********@*****.***

Objective: Seeking to obtain a position that allows me to utilize my comprehensive skill sets in a healthcare and customer

service setting. I am multi-faceted; able to handle many different responsibilities. Able to multi-task as well as complete several

tasks daily to include: wound care, immunizations, administer allergy regiments, blood draw, assisting doctors and nurses with

patient care, assessing the needs of patients with accuracy. I am proficient in customer care and satisfaction, MS Office Suite as

well as medical billing, managing medical records and efficiently completing these tasks daily along with cultivating a safe and

comfortable environment for patients. I also provide consistently superior care with a personal touch. I am passionate, dedicated

and determined in all endeavors with diligent attention to detail for optimal end results.

Clinical and Medical Skills:

• General Practice • Minor Surgeries • Wound and Limb Care

• Urgent Care • Men’s Health • EKGs

• Inoculations • Infections • PFT

• Patient Care • Asthma and Allergy • Venipuncture

Treatments

Results:

• Leadership and Integrity - Supervised several offices and business as

well as worked independently. Eliminated scheduling conflicts.

• Provided training to new personnel on processes. Highly sought after for

my strong areas in responsibility and accountability.

• Strong communication skills, clerical skills, MS Office Suite proficient and

monitored medical expense reports.

• Excellent bedside manner and provide high level of satisfaction which

aides in patient retention rates among the best in the industry.

Education

University of Phoenix, Charlotte, NC, Major in Business, 9/2011 – Present

Brookstone College, Charlotte, NC, Medical Assistant, Graduated June 2009

Hopewell High School, Charlotte, NC, Graduated June 2007

Professional Experience

Medical Assistant, Asthma &Allergy Specialist- PA, Charlotte, NC, 5/2013- Present

Responsibilities: I currently work primarily in the medication preparation facility of the Asthma &Allergy Specialist- PA where

the serums to treat the patient’s specific allergens are made and are prepared for administering. My duties include: shot

administration, determining accurate dosage per patient, ordering serum, product stocking, maintaining optimal temperature log,

patient chart management and discarding expired serum. I interact daily with patients, approach each patient with a positive

cheerful attitude and support the office with clerical and billing assistance.

Medical Assistant, Men’s Health of the Carolinas, Cornelius, NC, 8/2012-5/2013

Responsibilities: In this dual role as the assistant interim office manager and medical assistant I performed many duties to

include: inventory management, billing and payment processing, medical records management, intramuscular injections and

phlebotomy. This clinic specialized in men’s sexual dysfunction and due to the sensitivity of the patient’s conditions, respect

and discretion was a must with regard to appointment reminders and when administering medications. Completed specimen

collection, cultures, blood draws and was responsible for coordinating these to be picked up for cytology. Recorded results and

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prepared patient charts for the doctor daily.

Laboratory Assistant, Carolinas Medical Center, Union, NC, 8/2011-11/2011

Responsibilities: This job assignment was a temporary position. I performed pre-analytical processing and testing of laboratory

specimens to ensure the proper specimen is labeled and/or treated to perform appropriate testing. Accurately processed reports

according to departmental instructions and pathology requirements. Interacted with the medical and nursing staff daily to

provide timely collection of specimens according to physician orders. Assisted in the collection of specimens from patient’s

bedside as well as required to travel to various units within the hospital, clinics and medical offices on and off-site as needed to

pick up the specimens and deliver them to the internal laboratory for Carolinas Medical Center.

Clinical Assistant, On-Assignment Staffing, Charlotte, NC, 5/2011 – 8/2011

Responsibilities: This job assignment was a temporary position. During my time with this staffing agency, I arrived at my

assigned location and completed various medical tasks as delegated. Typical assigned tasks included: reception duties, visitor

information center, assisted patients with check-in, answering phones, welcoming and preparing patients in the examination

room while they await the physician, completing vitals, performing blood draws, administering routine vaccinations, assisting in

physicals, routine visits as well as emergent matters. I always followed protocol as well as obeyed all rules and regulations.

Graciously performed other tasks on demand.

Back Office Specialist, Concentra, Charlotte, NC, 6/2009 – 4/2011

Responsibilities: In this role, I interacted with the patients daily once I was called by reception to meet the patient and to escort

them to their waiting examination/procedure room. I gave each patient understanding, care and compassion. I listened

attentively to accurately record their chief complaints to better assist the doctor in providing the best care for them. I made sure

to properly obtain their medical history and verify the patient’s information. Also prepared and accurately assisted in completing

all necessary forms such as: FMLA, workman’s comp and disability forms. I assisted each of the medical providers during

examinations and treatments as well as in surgery set up and injury care as directed by the treating medical provider (nurse

practitioner, physicians and physician assistants). On a daily basis, I took vital signs and performed all ancillary tests

appropriate to skill level, certifications and state regulations as well as performed tasks as ordered by the Center Medical

Director (PFT, EKG, injections, audiograms, blood draws). I performed drug screen collections for both DOT and Non-DOT

drug screens, ensured preparation for pick-up and shipment to appropriate laboratory. Lastly, I was responsible for performing

office clerical duties such as answering telephones, check-in, check-out and record processing as requested by Center

Administrator.

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