Program Manager, Training and Development

Phone: 309-***-****

E-mail: ***********@**.***

~ TRAINING CONSULTANT AND LEADERSHIP DEVELOPMENT MANAGER ~

QUALIFICATIONS PROFILE

Creative,resourceful, and results-driven professional, powered with remarkable capability of blending innovative and traditional methods to produce a solid foundation for lifelong learning. Demonstrate paramount efforts in communicating instructional strategies and conducting innovative training and development programs to optimize operational processes and increase productivity while simultaneously reducing cost and lowering turnover. Possess stellar reputation in facilitating training ofteam members while maintaining high ethical and quality standards, professional demeanor, and a collaborativeattitude. Excel in working with people of diverse cultures, complemented with the ability to multitask in fiercely competitive, challenging, and fast-paced environments.

CORE STRENGTHS

- Proven Relationship Builder - Continuous Performance Improvement

- Instructional Design and Curriculum Development - Program and Project Management

- Testing, Research and Assessment - Leadership, Training, and Team Building

- Strong Analytical and Organizational Abilities - Outstanding Client and Staff Relations

- Articulate Oral and Written Communication - Problem Resolution and Decision-Making

RELEVANT EXPERIENCE

Confidential 2008–Present

- Teach Logistics course that introduces logistics/physical distribution and supply, and the related costs to students.

- Provide students with an analysis of the elements of logistics functions in widely varying types of industries and agencies.

- Teach Leadership courses with emphasis placed on developing effective leadership in organizations and personal enterprises, and on developing ethical leadership perspectives in personal and professional decision-making.

- Teach English composition courses that provide instruction and practice in writing effective expository and persuasive essays.

- Develop training and curriculum materials and presentations for all courses based on research of learning theory, motivation and methods for adult learners.

CHATHAM UNIVERSITY, PITTSBURGH, PA

Professional Writing and Financial Writing Instructor 2008–Present

- Teach courses designed as an introduction to professional and financial writing genres, models, standards, and formats of the online Master of Professional Writing degree.

- Teach students practical writing and editing in a collaborative work environment, focusing on techniques that make professional writing flow and hold the reader’s interest.

- Develop teaching aids and e-learning curriculum materials and presentations for all courses based on research of learning theory, motivation and methods for adult learners.

EASTERN IOWA COMMUNITY COLLEGES, DAVENPORT, IA

Instructor–English Composition (Online and On Campus) 2003–Present

- Help prepare students for types of written communication and thought essential to the academic and working world. Focus is on improving grammar, organization, style and structure, as well as improving proficiency in critical reading, exposition and persuasion.

- Develop teaching aids and e-learning curriculum materials and presentations for all courses based on research of learning theory, motivation and methods for adult learners.

DEVRY UNIVERSITY, NAPERVILLE, IL

Professional Writing /Communication/Advanced Composition Instructor (Online) 2006–2012

- Taught courses to help strengthen and extend composition skills within a career context

- Applied process-oriented approach to enhance skills of all students in planning, researching, organizing, and writing effective reports and correspondences

OTHER EXPERIENCE

ANGIE TEMPLE STATE FARM, BETTENDORF, IA

Agency Owner 2012–Present

- Provide expert oversight to all areas of business management of agency, including; marketing and advertising for development of new agency, and all financial and personnel aspects of the business.

- Drive sales of State Farm insurance and financial services products (insurance, retirement plans, bank products) to clients through in-depth insurance and financial reviews.

- Facilitate training ofteam members and staff to ensure competency in sales processes and tactics, marketing of products and hardware/software systems.

TEMPLE INVESTMENTS LLC (DBA VISTA GRANDE, PEACOCK PROPERTIES LLC), CLINTON, IA

Owner 2009–2013

- Owned and operated a top quality banquet, meeting and reception venue, providing event management and planning services. Voted #1 venue in the area by locals every year of ownership.

- Displayed unsurpassed management expertise in the day-to-day operational aspects of the business, mainly in areas of property holdings, accounts, marketing, and advertising.

- Led efforts to achieve double profitsin the first year of ownership and increased profitability each year after by exemplifying high degree of leadership, marketing and sales experience.

UNITED STATES ARMY TANK-AUTOMOTIVE AND ARMAMENTS COMMAND (TACOM), ROCK ISLAND, IL

Weapons System Program Manager-Team Leader, Close Combat Systems 2008

- Spearheaded the Integrated Product Team (IPT) as the functional proponent for logistics-related program management, performance, and reporting requirements.

- Oversaw team member training in acquisition and logistics (equipment, engineering, publications, supply) and monitored training plans of team. Trained external vendors to meet government requirements.

- Ensured supportability by being a key voice in influencing the design/redesign (for O&S cost reduction) of assigned weapons systems used worldwide.

- Managed all aspects of logistics footprint by prioritizing resources, management of information, synchronization of activities and assessment of capabilities of weapons systems.

Publications Program Manager-Technical Writer-Editor, Mortar Team 2004–2008

- Led the overall equipment publications program for several major, highly dynamic, complex armament systems; including mortar fire control, lightweight handheld mortar ballistic computer, and 61mm, 81mm and 120mm mortar weapons systems.

- Diligently managed all equipment training on systems for contractors so they could adequately perform completion of publications for weapons systems.

- Worked with field training and development to ensure appropriate training for soldiers, contractors and equipment specialists in conjunction with the development of TMs and other weapons training material.

- Performed logistics demonstrations to ensure publications were accurate for training and maintenance on weapons systems.

- Developed publications requirements for new procurements. Served as a Contracting Officers Representative (COR).

- Received 6 performance awards for successful program management from PM Mortars during appointment.

EDUCATION& CERTIFICATIONS

Master of Arts in Organizational Leadership; GPA of 4.0/4.0 2007-SAINT AMBROSE UNIVERSITY, DAVENPORT, IA

Master of Science in English/Professional and Technical Writing; GPA of 3.86/4.0 2003

-PORTLAND STATE UNIVERSITY, PORTLAND, OR

Bachelor of Science in Liberal Studies; GPA of 3.92/4.0 2002-EASTERN OREGON UNIVERSITY, LA GRANDE, OR

Certificate in Organizational Management -SAINT AMBROSE UNIVERSITY, DAVENPORT, IA

Certified Acquisition Professional, Level III -LIFE CYCLE LOGISTICS, DEPARTMENT OF DEFENSE (UNITED STATES ARMY)

Licensed Producer in Property/Casualty/Life/Health Licensed Series 6 and 63

ACTIVITIES

Co-Pastor and Church Planter Connection Church, Bettendorf, IA: 2010–Present

League President, Board of Directors Quad City Rollers Roller Derby League (501(c)3): 2011–2012

Member Clinton Area Chamber of Commerce: 2009–2012

Community Sponsor/Supporter/Volunteer World Relief, The Adventure Project, YMCA Camp Abe Lincoln,

Help-Portrait

TECHNICAL SKILLS

Microsoft Office Suite QuickBooks HTML Windows and Mac OS Salesforce.com eCollege System Blackboard Moodle Curriculum Development DoD Logistics Platforms: LIW, SAMS, and FEDLOG

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