Sidney Brown, CAP
Data Entry/Clerical Specialist
Hermitage, TN
******.*******@*****.*** - 586-***-****
I am a Data Entry professional with over 10 years experience in data entry, clerical & administrative support in a
variety of office environments. I carry the IAAP credential of Certified Administrative Profesional. I also have an
Associate Degree& NHA Certification in Medical Billing & Medical Administrative Assisting. I am interested in
"back office" clerical support positions that focus on data entry, document control & medical records scanning
WORK EXPERIENCE
Quality Review Audit Specialist
Aerotek - Nashville, TN - April 2013 to Present
Long term assignment with the largest medicare advantage plan administrator in the country.
Responsible for conducting or assisting in the contracting& on-boarding of sales agents/agencies & the
maintenance of all associated data & documents. Assisting in the development of monitoring standards.
Responsible for verbal & written communications internally, accuracy of files, & system timeliness for process
inquiries to meet regulatory standards. Vast amounts of data entry, document/records scanning, electronic file
management & archiving.
Data Entry Specialist
Randstad - Nashville, TN - November 2012 to April 2013
Long term assignment with large private auto insurance company
Customer Service Representitive
Clerical support; vast amounts of typing & data entry; multi-line & switchboard operator, answering large
volume of inbound calls/inquiries; insurance policy servicing ; document control
Recognized for maintaining a record of perfect attendance
Secretary
State of Tennessee - Nashville, TN - April 2007 to October 2012
Clerical & administrative support for Consumer Insurance Services
Consumer education specialist; document control & SBS file system maintenance
Successfully organized & maintained order of a large backlog of files w/ SBS tracking system which is now
the primary tracking system for files resulting in a much smoother method of document control. Regularly
performed verification of private insurance company & agent licensing for consumers.
Night Auditor
Guest House Inn & Suites - Nashville, TN - December 2006 to April 2007
Promoted from Front Desk Agent; Ensured high level of guest satisfaction & smooth hotel operations overnight
w/out management present.
Performed services including, but not limited to, checking guests in/out, making reservations, data entry,
document control, cash transactions, and multi-line phone operator.
Senior Typist
Wayne County Clerk's Office - Detroit, MI - March 2005 to June 2006
Exceeded required Vast amounts of data entry into AS-400 court information system
Administrative support; Multi-line phone operator; provided generation information to incoming callers
document control for ordinance tickets. Recognized for high level of productivity in data entry.
Data Entry Specialist/Clerk
The Scott Group - Royal Oak, MI - January 2004 to March 2005
Various mid-to-long term assignments with clients including General Motors & the Federal Agency GSA.
Administrative, clerical support; multi-line & switchboard operator; vast amounts of typing & data entry;
document control, filing.
EDUCATION
Associate Degree in Medical Billing, Medical Administrative Assisting
Techskills University Nashville - Nashville, TN
2009 to 2011
72 credits completed in Psychology major; History minor
Macomb Community College Warren - Warren, MI
1995 to 1998
State endorsed diploma in College prep curriculum
Warren Woods Tower highschool - Warren, MI
1991 to 1995
SKILLS
Data entry, Typing, Document/Records scanning, Physical & Electronic file management & archiving, MS
Outlook, MS Word, MS Excel, MS Outlook, MS Lync communicator, AS-400, Knowledge of ICD-9 ICD-10 CPT
codes, Knowledge of HIPAA, Supervisory support, 10+ years of office clerical support including government
& healthcare settings
CERTIFICATIONS
National Healthcareer Association- Medical Billing&Coding
November 2011 to November 2015
NHA certification in Medical Billing&Coding #F7X2Q4E5
National Healthcareer Association - Medical Administrative Assisting
November 2011 to November 2015
NHA certification in Medical Administrative Assisting # C4M7Y9H9
Certified Administrative Professional
December 2012 to December 2017
Professional Administrative certification from the International Association of Administrative Professionals
(IAAP).
ADDITIONAL INFORMATION
Typing (75-80 wpm); Data Entry (12,000+ kph); Nitro PDF Professional, MS Word, MS Outlook, MS
Excel; Switchboard & Multi-line phone systems (25-75 lines); Document/Records scanning, Electronic file
management & archiving, Knowledge of ICD-9 ICD-10 & CPT codes, Knowledge of HIPAA, Supervisory
support, 10+ years of office clerical support including government & healthcare settings