Supply Chain Customer Service

Steven Silvis

**** ********* ***** 231-***-****

Concord, CA 94521 ************@*****.***

Senior-Level Executive Supply Chain and Logistics

Cross-Functional Experience & Cross-Industry Expertise

Highly qualified Supply Chain and Logistics Executive offers innovation and

the ability to create strategy and set challenging goals that deliver

results. Effectual leader with ability to work within teams and across

organizational boundaries to implement change. Superior talent for

delivering productivity improvements and significant operational cost

reductions.

Strengths in:

. International commerce: global trade compliance, transportation,

landed cost analysis, and E-commerce

. Experience in all industries including: Big Box, Retail, Foundry,

Automotive, Pharmaceuticals, and Food Products

. Collaborative Supply Chain Planning and Implementation

. Logistics Information Systems Technology Design and Development

. Raw material contract negotiations and Production Planning

Professional Experience:

Gap Inc - San Francisco, CA

Director International Logistics and Planning

April 2012 to Current

Engaged to design international supply chain, manage international

operations, and lead logistics through change and growth.

. Manage network of inbound ocean and air transport from origin country

to delivery for 400 global store fronts

. Responsible for all logistics operations for 42 countries; inclusive

of strategy, trade compliance, new country launches and landed cost

analysis

. Managed $100 MM annual logistics spend

. Implemented process to reconcile duty spend globally, savings of $8MM

annually

. Change management and logistics strategy lead for global hub

transformation

. Designed and installed global flow calendar for all international

markets, to create transparency and increase speed. Reduced cycle

time by 30%

. Customer service leader for all franchise and wholesale partners for

logistics

. Built organization to support global growth and network changes,

successfully delivering grow of 25% over the last year

. Owner for all strategy for international markets, delivering business

cases to senior executive level for alignment and funding.

. Lead the growth of international sales by 150%, doubling country

footprint

. Change management and logistics strategy owner for omni channel growth

initiative for international markets

. Logistics owner for Ecommerce launches in 42 countries globally

. Negotiated 3pl contracts to support in country logistics for

international store deliveries

Burberry LTD - London, England

Director of Global Transportation and Retail Operations

May 2010 to April 2012

Employed to help transform global supply chain to support growth plan.

. Responsible for Global Transportation, Trade Compliance, and Value

added Service teams

. Managed global store deliveries through a Hub to Store model

. Implemented bonded DC operations in Milan Italy

. Logistics leader on E Commerce launch, servicing over 50 countries

. Lead team in support of China DC launch and retail store logistics

network

. Negotiated and implemented Primary and Secondary transportation bids

for boxed and goods on hanger inventory (Air, Ocean and Ground)

projected savings $10 MM annually

. Supported closing of distribution centers in the Netherlands, Spain,

and UK to support continued streamlining of operations

. Redesign of supply chain allowing for movement of goods via sea versus

air. Cost savings of $12 MM annually

. Incorporated capacity planning tools for distribution and

transportation, allowing for transparency and speed reduction

. Reorganized global logistics organization to support brand growth and

supply chain strategy

. Created costing module to allow landed cost calculations

. Designated terms of purchase module for Sourcing Directors to ease

logistics in countries of low cost labor.

Red Cedar Logistics - Norton Shores, Michigan

Vice President Operations

August 2000 to April 2009

Created successful third party logistics organization that provides surface

and ocean transportation, warehousing, and consolidation/distribution

services. Began company with business plan and grew it to sales volumes

projected in excess of $80MM for 2008. Red Cedar Logistics was also voted

one of Michigan's 50 Companies to Watch for 2008 under my leadership.

. Built 3PL supply chain organization from the ground up beginning from

freight management operation and adding asset based truckload carrier

. Built warehouse/distribution management operation to 400,000 square

foot operation

. Began company with one operating office, but grew to 7 offices in 6

states

. Dramatically reduced over all truckload spend for many Fortune 500

companies

. Negotiated international, intermodal, LTL, and truckload rates for

many Fortune 500 companies

. Designed distribution operations from China and Brazil to the United

States

. Negotiated asset purchases of over $5MM

. Implemented customer's freight management software

. Selected, negotiated, and implemented TMS and accounting software

package

Selected Results for Red Cedar Logistics Clients:

A provider of ready to install granite for the home improvement industry.

. Responsible for all internal and external supply chain planning and

execution including all domestic and international transportation.

. Oversaw the strategic planning and management of 4 distribution

centers including all aspects of inventory policy and control. Spend

at approximately $48MM annually while moving hundreds of TEU's monthly

. Assisted big box home improvement stores in strategically placing

distribution centers

. Negotiated all contracts with NVOCC and warehouse facilities

. Staffed and designed layout for 4 new DC's in Los Angeles,

Jacksonville, New Orleans, and Newark

. Collaborated with agents in Port of Xiamen, China and Santos, Brazil

to facilitate communication of inventory processing

. Oversaw customs processing and facilitated duty process

. Implemented full Warehouse Management Software in all DC's

A provider of large castings for the heavy equipment industry.

. Negotiated all contracts with NVOCC and Drayage companies

. Consulted with agents in Ports of China: Qingdao, Xingang, and

Lianyungang to facilitate communication of inventory processing

. Oversaw customs processing and facilitated duty process

A $225 MM over-the-counter private label pharmaceutical company.

. Managed all inbound raw material supplies to production

. Provide effective transportation services meeting customer service

levels, revenue objectives, and compliance regulations.

. Reduced transportation spend by 25% the first year engaged

. Managed process to reduce claims to negligible levels

Foreway Management Systems - Coopersville, Michigan

Supply Chain Manager

1999-2000

. Assigned to manage all supply chain functions of, Bissell

Corporation, a vacuum cleaner producer with full logistics P/L

responsibility

. Planned and implemented a complete modernization of the Traffic &

Logistics function from a 50's era department to one of complete

Computer Integrated Logistics Management

. Designed and implemented a complete freight cost management and

reporting system using Access to capture freight bill data to prevent

duplicate payment and create management reporting

. Consulted with big box retailers such as Costco, Federated Stores,

Target Corporation, and Wal-Mart to develop near and long term product

and service demand and to collaboratively create shipment forecast to

eliminate LTL shipments

. Managed all inbound shipments to major retailers and negotiated all

carrier and outside service contracts

. Worked with Bissell's Maquiladora plants to facilitate customer

deliveries and supply pull systems

Lear-Donnelly - Holland, Michigan

Materials Manager

1997-1999

. Assigned to joint venture of Lear-Donnelly to implement Toyota

production techniques at all plants and negotiate all contracts with

suppliers $100MM spend annually

. Implemented Toyota production techniques with suppliers to reduce

inventories to near zero on hand increasing inventory turns

dramatically

. Assigned to the Lear-Donnelly joint venture to reduce vendor count and

expense

. Functional liaison in implementation on BAAN ERP system

. Responsible for physical inventories and cycle counts

. Forecasted all MRP and MPS while providing strategic direction and

leadership in forecasting and supply management

. S&OP of all product launches with Ford, GM, Chrysler, Mercedes, Volvo,

Honda, Toyota, and Lexus (production layout, vendor selection,

material pull layout)

. Directed all make/buy decisions and selected vendors as needed

. Created vendor report cards, analyzed, and supported corrective

actions for non-conformance

Neway-Anchorlok - Muskegon, Michigan

Inventory Manager

1996-1997

. Implemented full Warehouse Management Software. Designed new direct

pick and put-away logic to maximize warehouse productivity by

strategically locating products based upon case velocity, value, and

susceptibility to loss. Eliminated the need for a 50,000 square foot

warehouse

. Developed complete corporate inventory control policy designed to

satisfy lenders and investors. Implemented a cycle count policy to

replace annual physical inventories. Achieved 98% inventory accuracy

from 30% thus significantly increasing labor productivity

. Reorganized central raw materials warehouse by installing pallet

racking to maximize space utilization, reduce forklift travel time,

and increase worker productivity

. Reduced inventory by 33% with ERP manipulation

Education:

Michigan State University - East Lansing, Michigan

B.A. Materials and Logistics Management

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