Customer Service Manager

Kevin Green

**** *. ******* ** ****, MI. *****

Cell: 989-***-**** ********@*****.***

Experience:

Chrysler – Proving Grounds Test Driver (Temporary) 2012 – 2013 (layed off)

- Perform durability driving tests on current and prototype vehicles using strict test procedures on proving ground roads. Lateral Load Road qualified.

DV Consulting – Manager 2012 – 2012 (resigned)

- Day shift operations, customer service, daily banking, coordinated facility maintenance, inventory/par level control, human resources, event coordination.

SGI Corp. – Corporate Office Manager/Personal Assistant 2008 – 2011 (layed off)

- Human Resources, accounts payable, daily banking, payroll entry, write briefs, insurance coordination, attend attorney meetings, filing, faxing, customer service, schedule employee training.

Consolidated Restaurants LLC – Office and Day Shift Manager 2005 – 2008

(layed off)

- Daily operations; banking, payroll, inventory/par level control, promotions, filing.

- Recruited employees and independent contractors, conducted pre-employment interviews, daily banking, event coordination, VIP escort.

L3 Communications – Configuration and Data Analyst 2001 – 2005 (resigned)

- Coordinated engineering data between internal and external customers.

- Scanning, book marking, and uploaded into a worldwide secure database.

- ISO 9001 internal auditor certified.

AT&T Broadband – Digital Switch Provisioner 2000 – 2001 (layed off)

- Coded the pre-provisioning/provisioning of daily digital telephone switch installs with calling features.

- Trained team members on computerized telephony switch configurations.

U.S. Air Force - Top Secret clearance (20 year honorable retirement)

- (Radio Operator…7 yrs) Operated radio and satellite communications equipment.

- MILSTAR satellite constellation payload systems operator and trainer.

- Global High Frequency radio operations, Station Chief.

- (Crew Chief…13 yrs) Aircraft maintenance.

- Quality Assurance Inspector/Evaluator.

- Maintenance production supervisor.

Education:

CC of the Air Force in Maintenance Theory and Application.

NCO Academy and NCO Leadership School.

Air Force leadership seminar.

Contact this candidate