Customer Service Sales

James Jordan

***** *** **** **. ~ Temecula, California 92591

**********@*****.*** 951-***-****

ACCOUNT REPRESENTATIVE

Manufacturing Industrial Medical Retail Commercial

QUALIFICATIONS

• Certified Food, Beverage, Safety Managers Card

• Number one in gross Sales to Home Depot (42 Reps Nationally)

• Proven record of Cold Calling, Prospecting, and getting in to Major Accounts

• Built up Territory to over 35% w/ in first complete year

• Proven record of up Selling current Customers w/ New Products

• Proven ability to over-coming past Neglect and Customer Service in Winning back Accounts

• Have learned a Variety of Products w/ little or no Training and being Successful in those Accounts

• Proven ability in over-coming Competition, and able to create quick and lasting Relationships

• Great ability using Phone and In-Person Sales.

• Marketing and Journeyman Net-Worker ( Face Book, Linked-in, Meeting Groups, Sporting Events, Trade

Shows, City and Local Clubs, American Cancer, Big Brother,

• American Cancer Fund Raising : Relay for Life, Corporate, and Business Sponsorships, working Booths and

Events, handing out Brochures, having Meetings at our Family Restaurant in Oceanside, CA. Making out bound

calls, and in person Presentations for over 8 years, between Ranch Bernardo and UC Irvine.

• Exotic Engineered and Solid Wood Flooring ( Evergreen Products ) to Distributors, Contractors, and Architects.

Jordan’s Manufacturing : Sales Representative : Southern California (Certified Food, Beverage, and

Safety Managers Card - through 2014 ) 1999-Present

Marketing and selling a variety of products for companies, including Silver State Suppliers, Puritan Medical,

Sloan Valves, Traffic Master (Home Depot ) as independent contractor servicing retailers, manufacturers,

casinos, hospitals, hotels, schools, military, government, prisons, restaurants, designers, and architects.

• Build up territory, while servicing and up selling current customers new products

• Improve customer service to region through product education and demonstration

• Expand retail and manufacturing customer base in territory

• Regularly ranked in top three out of 42 Representatives

• Strengths: revitalizing territories, retaining customers, expanding customer base, ability to close and

get in to new prospects.

• Historically increased territory sales and volume by 60% in first year and maintain exceptional growth

KEYSTON, San Diego, California 1996-1999

A multi-division national upholstery company serving medical, restaurant, and industrial customers with

annual sales of $33 million.

Sales and Marketing Representative

• Generated over $550K per year in sales by improving customer relationships and increasing customer

base

• Consistently increased annual territory sales by over 40% by improving client service

• Extensive management of manufacturing and retail accounts

JORDAN Upholstery, San Diego, California

Account Representative / Territory Manager 1984-1996

• Expanded services and territory through exemplary customer relations

• Consistently increased sales by 30% annually

• Redesigned management practices to improve efficiency and increase customer satisfaction

James Jordan

31056 Oak Hill Dr. ~ Temecula, California 92591

951-***-**** **********@*****.*** 951-***-****

Dear Ladies and Gentlemen:

I have served as a Sales Representative ( INSIDE,OUTSIDE ) to a variety of Manufactured

Products for over 14 years in California. I excel in re-establishing and revitalizing territories

after a period of neglect or under-servicing, through Prospecting, Demoing, while establishing

quick and long term Relationships with exemplary customer service and increasing sales. I

have sales experience spanning a wide variety of businesses; including manufacturing,

medical, food and beverage, government, industrial and Indian gaming industries.

I have established the Southern California Territory for Manufacturers and Distributors in

such businesses as Home Depots, Casinos, Hospitals, Nursing Homes, Hotels, School

Districts, Military Bases, Aerospace, Government, Restaurants, Facilities, and Retail

Locations.

I have Designed, Created, Merchandised, Trained staff up to 20 Employees, Serviced, and

worked with Owners, Managers, Staff, Maintenance Personnel, set up Displays, and Trouble

Shoot for all of my Products.

I am ambitious, energetic, and assertive in expanding territory and servicing customers.

Customers enjoy my amiable personality and great sense of humor. I highly value the ability

to serve customers in an exemplary fashion and create a win-win situation

I look forward to meeting with you to discuss employment opportunities with your company .

James C. Jordan

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