Charlotte Frost
**** ****** ****, ******* ** ****5. 713-***-**** . ****.*******@*****.***
Objective
As a well-seasoned Office Manager/Executive Assistant, I'm looking to take
on a new venture and challenge with a well-grounded company where I can
advance, while contributing and demonstrating the skills which I've
mastered up to now.
Education
University of Phoenix, Houston TX
BA Business Management--Anticipated Graduation date: January 2014/GPA: 3.4
Skills
. MS Word . MS Excel . MS PowerPoint . AXIOM . Cisco Meeting Express .
WebEx. Outlook .Planning and scheduling . Written communication . Customer
Service . Interdepartmental Coordination . 70 wpm typing speed . Telephone
reception . Purchasing/Inventory . Pleasing personality, appearance, and
personable
Work Experience
Musket Corporation, Houston Texas
Oct 2011-Oct 2013
Office Manager/Executive Assistant
. Manage daily office operations of a company that's grown rapidly from
35 to 80 employees, among other projects, allowing for a smooth office
environment.
. Direct contact for the Houston office and direct calls to several
departments, the liaison between Loves corporate in OKC, Phoenix,
Calgary, & Houston.
. Organize events such as: Dore rail facility grand opening 2012,
Christmas parties at Hotel Zaza, team building functions and contests,
charity golf events, bankers meetings, and successfully planned and
conducted a United Way campaign for the past 2 years.
. Facilitated an office space build out for 100 employees and managed
the transfer of 45 employees/entire office, and managed another
electrical project & start-up for an office of 36 a year later for our
growing company.
. Organize, scan in, & create hard copies of the business unit review
for Muskets business line leaders and send out to the company monthly.
. Prepare for interviews and do full onboarding, benefits welcome, and
HR orientation of new employees.
. Control all parking and suite access.
. Assist with contract administration.
. Executive support for the managing director and 6 business line
leaders: managing calendars, setting up conference & video calls,
completing monthly expense reports for line leaders allocating
expenses to correct departments and projects, schedule all
travel/conferences, and assist w/personal needs when requested.
Society of Petroleum Engineers, Houston Texas
Aug 2010-
Oct 2011
Administration /Logistics
. Used a range of office software, which included: email, filing
systems, spreadsheets, calendars, and databases.
. Course scheduling, registration of course training, thoroughly
prepared course material, set up, and assisted engineers with any
needs they had prior and during training.
. Organized written reports for management after extensive research on
course data, which includes reports on finances, staff performance,
course comparison with our competitors, service development, and
annual reviews.
Phonoscope, Houston Texas
Jan 2009-Aug 2010
Office Manager/HR/Administration
. Responded to customer enquiries, and complaints.
. Coordinated with the appropriate departments to resolve issues.
. Compiled data reports for management and focused on employee training
and organization.
. Held corporate management meetings to review performance of employees,
office reports, discuss training, and prepare for new hires.
References
J.P. Fjeld-Hansen, Managing Director, Musket Corporation, 713-***-****
Chris Connell, General Manager Refined Products, Musket Corporation, 713-
332-5701
Steve Wang, Vice President, West Oaks Energy Fund, 713-***-****
Chris Coulter, Director of Compliance, Calpine Corporation, 713-***-****
Teressa Adrian, Sr. Account Executive, Aon Private Risk Management, 832-767-
9504