Care/Support Worker, Housekepper

C.V

Lisa-Marie Quinn

** ******* ****

Walton

Liverpool

L4 5SG

M: 078********

H: 015********

E: **************@*****.**.**

E: *****-*****@*******.**.**

Personal Statement

I consider myself to be a self-starter with excellent communication skills

interpersonal skills; I have the ability to interact with individuals at

all levels delivering the highest possible standards in all aspects of my

work. I am hard working and highly motivated, working as part of a team,

motivating staff and leading by example. I am equally at ease working on my

own imitative I thrive on new challenges and work well under pressure. I

have a wealth of experience in the hospitality field as a housekeeping team

leader and been able to develop the essential skills and abilities required

to progress in my career. Since working in the hospitality industry as a

housekeeping team leader and duty manager I have also developed excessive

knowledge in bar, restaurant and reception. Throughout my time working in

the hospitality industry I have been studying different massage therapies,

as I am a great believer of alternative medicine. During my time in the

hospitality industry I worked part time as a domically carer in which I

then pursued as a full time employment due to my love of working and caring

for people. I now feel I am ready to take on a new challenge with a quality

company, which can offer me a career development and the opportunity to

demonstrate my abilities further.

Employment History

*PrimeTime Recruitment In Social Care - Care/Support Worker

Oct 13 - Present

PrimeTime is a care agency operating all over Liverpool, Sefton, Wirral and

Knowsley, my duties include taking part in all aspects of the care of

service users, as directed by senior staff, to meet the needs of service

users by providing a range of care which includes - all aspects of personal

care, preparing food and drinks, prompting medication, assisting with

transfers, night care, filling in daily reports etc. I also worked as a

support carer which involved taking service users shopping, sit-in support

and sleepovers.

*Alzheimer's Society - Volunteer/ Fundraiser

Jul 13 - Present

Organising and taking part in fundraising events to raise money to support

Alzheimer's Society.

*Mersey Care Julie Ann - Care/Support Worker

Jun 10 - Jul 13

MCJA is a care company operating in Merseyside, my duties include taking

part in all aspects of the care of service users, as directed by senior

staff, to meet the needs of service users by providing a range of care

which includes - all aspects of personal care, preparing food and drinks,

prompting medication, assisting with transfers, night care, filling in

daily reports etc. I also worked as a support carer which involved taking

service users shopping, sit-in support and sleepovers.

*Sir Thomas Hotel - Head Housekeeper

Nov 09 - Aug 10

The Sir Thomas Hotel is a 39 bedroom boutique property boasting a

restaurant and bar my duties as a head housekeeper involved wage, budget

and stock control, motivating team members, ensuring room checkers and room

attendants are keeping standards plus any other housekeeping duties

required of me. I am also involved in doing regular duty manager shifts

throughout the week that involves managering all aspects of the hotel

delivering exceptional customer care.

*Premier Inn - Team Leader

Nov 06 - Nov 09

The premier inn is a 165 bedroom property in the city centre of Liverpool

it can boast the most stringent audit for quality control in the levels of

hygiene, thus giving the highest of guest recommends and customer care, my

duties include delivering these high standards, I am involved with wage

control, stock control and budget control, motivating team members,

ensuring room checkers and room attendants are keeping standards plus any

other housekeeping duties required of me. I am also involved in doing

regular duty manager shifts throughout the week that involves managering

all aspects of the hotel delivering exceptional customer care.

*Thistle Hotel - Assistant Housekeeper

Mar 04 - Nov 06

The thistle hotel is a 225 bedroom property boasting a stateroom

restaurant, club car bar and grill, cocktail lounge and conference and

banqueting facilities for up to 120 delegates, I commenced employment in

this property as a room attendant gaining promotion to the role of

supervisor due to my hard work and dedication coupled with my extensive

knowledge of the hotel operations I was able to gain further responsibility

as a team coach trainer for the housekeeping department.

*Crowne Plaza Hotel - Linen Supervisor

Mar 03 - Mar 04

The crowne plaza hotel is a 159 bedroom property boasting a restaurant,

bar, meeting room and leisure facilities, my job role was to supervise the

housekeeping team members to deliver the high standards expected by the

intercontinental group and other housekeeping duties required of me.

*Thistle Hotel

Oct 01 - Mar 03

As above was approached by crowne plaza.

*Camp America - Sports Coach

Jun 01 - Oct 01

A fantastic opportunity arose for me to develop my skills as a sports

specialist in a summer camp on the outskirts of New York, my role was to

establish sporting events and relief counselling, on a daily basis my role

was to help the group develop new skills in aspects of sport and survival.

Education

St George of England high school 1993 - 98

GCSE: maths, English lit and Lang, science, art, CDT and P.E

Hugh Bird Collage 1998 - 05

Diploma Sports Massage

Diploma Sports Injuries Management

Diploma Swedish Body Massage

Diploma Indian Head Massage

NVQ Level 2 catering and hospitality

NVQ Level 3 hospitality and supervision

Working Apprentership Jun 11 - Jun 12

NVQ Level 2 Health and Social care

References

ON REQUEST

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