Customer Service Administrative Assistant

Sandra Lopez

**************@*****.*** **** West Walnut Street Apt 217

214-***-**** Garland, Texas 75042

Objective: Seeking a challenging career as an administrative assistant/receptionist field with the

opportunity to advance.

Qualifications and Skills:

• Ability to provide quality customer service

• Effective verbal and written communication skills

• Good working knowledge of office procedures and office equipment

• Ability to organize, schedule and utilize time well

• Possess a great work ethic: trustworthy, responsible, and confident

• Demonstrate leadership qualities and interpersonal skills

• Computer literate with the ability to utilize software applications

• Detail oriented, well organized, and can prioritize

• Microsoft Office: Word, Excel, Access, Outlook, Power Point and Publisher

• Ability to handle money and create a budget

• Fluent in Spanish: read, write, and speak

• Ability to recognize and solve problems

• Work under pressure and meet deadlines

• Can work as a team member and independently

Education and Training:

Office Support Specialist Training Program, Richland College Garland Campus, Garland TX,

September 2013

• Internet and Computing Core Training: Key Applications Certificate

• Business Office Skills

• Achieve Global Customer Service

Diploma, Naaman Forest High School, Garland, Texas, 2013

Work Experiences:

Staff Force, Fossil Factory, Dallas, Texas, summer 2013 (temporary)

Simcom Factory, Garland, Texas, summer 2011

Volunteer and Community Services 2010-2012:

• Worked with Toys for Tots; collected gifts during the annual holiday season

• ROC Food Services assisted with providing food to low income families

• Worked with the Angel Tree Program provided information and accepted for donations.

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