Customer Service Quality Assurance

A rlene M. Andres

P.O Box *****, Casa Grande, Arizona, 85130

Home: 520-***-**** Cell: 520-***-**** Text only

r ****@****.***

OBJECTIVE

To gain sufficient stable employment with the use of my skills, education, and

experience has to offer. A positive working environment towards supporting

services.

EDUCATION

A.ABusiness 2011 Brookline

College, Tucson, Az.

Diploma

Casa Grande Union High, Casa Grande, Az.

EMPLOYMENT HISTORY

11/10 02/11

Retail Production Assistant

Goodwill Industries of Southern Arizona, Tucson, Az.

• Successfully complete required tasks as requested.

• Customer service: greeting, bagging.

• Working with textiles, electronics processing from donation to store floor.

6/04 9/08

Administrative Secretary

Tohono O’odham Nation, Food Distribution, Sells, Arizona

• Monthly reports to United States Distribution Associate, U.S.D.A.

• Daily inventory tracking and documenting where house inventory.

• Receptionist, customer service.

1999 2003

Title VII Counselor / Advisor

• Coolidge Unified School District, Coolidge, Arizona

• Working with Native American high school students grades 9 – 12 .

th th

• Getting student in touch with the resources to give them that support to

successfully continue their education. Supporting agencies such as Tohono

O’odham Tribal Higher Education, Social Services.

Organizing after school tutoring, summer school programs, in conjunction with

Coolidge High School.

I was a sponsor to the AMERIND Native American Club during my employment.

Quality Assurance Administrative Secretary 1998 1999

Tohono O’odham Nation / One Stop Program, Sells, Az.

Working with (3) in house programs Adult Program, Youth Program, Higher

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Education Program

Quality Assurance a security clearance with the Department of Economic

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Security, Level I

Working with the community, districts, and with state.

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