Danielle Mackey
Louisville, KY 40220
**********@*****.***
OBJECTIVE
To work as a member of a computer networking team, demonstrating a desire to gain new knowledge,
apply what I already know, and continue my professional growth.
EDUCATION SKILLS
ITT Technical Institute; Louisville, KY Microsoft Office programs (Word, Excel, Outlook,
and PowerPoint)
Associate Degree of Applied Science Strong verbal and personal communication skills
GPA 3.50 Ability to work with Microsoft and Linux operating
systems
Graduation: December of 2013 Detail oriented; ability to multi-task and remain
organized
October 2004
Adult Learning Center, Louisville, KY
Microsoft Office/Certificate of Completion
EXPERIENCE
Healthcare Recoveries (February 2009 – present)
Claim Support Assistant
• Open, sort, scan, and index incoming mail
• Generating invoice packages for clients
• Distribute audit related letters and documentation to field personnel and providers
• Process expense reports for auditors
• Phone calls made when necessary to speak with providers or clients
• Manage and organize all documentation on any current procedures within department
• Access client terminals for basic information including DRG weights, pricing information, and
contracts
• Import documentation provided by email or CD into system
Trans Pac Solutions (August 2006 – January 2009)
Data Entry Assistant
• Open, scan, and sort incoming mail and faxes; sort and prep outgoing mail
• Index scanned documents to the file
• Prepare all certified and overnights for shipment
• Process returned bad address mail
Healthcare Recoveries (September 2005 to March 2006)
Claim Support Analyst
• Process outgoing mail; organizing and filing claim related documents
• Reviewing multiple client terminals to obtain medical documents and inpatient hospital bills
needed to prep a claim for audit.
Healthcare Recoveries (January 2005 - September 2005)
Medical Bills Specialist
• Call hospitals on behalf of client to retrieve itemized bill and ub-92 for an audit that the company
will be performing
• Mailed letters to hospitals for request of audit
• Record keeping and filing; operate fax machine, copier and printer