Customer Service Manager
Resume:
Kim Brian Carter
Martinsville VA 24112
Objective: To obtain gainful employment using the skills and experience
acquired.
Last Employment:
Monogram Snacks - Martinsville VA November 2009 -
I work for Monogram Meat Snacks as a brine maker, mixing salt, water
and vinegar in large vats
to make pickled sausages.
StarTek - Collinsville VA November 2007 - 2009
Customer Service Support
Customer Service Support for AT&T's wireless network answering
customer questions about service, their bills and contract information in
their account.
Glass Dynamics - Stoneville NC January 2006 - August 2007
Cutting Optimizer
The Cutting Optimizer position included, operating and maintaining the
GPS Opt cutting and optimizing
Software to schedule and prepare customer orders of glass products. This
involved the transfer of data from
GPS Order System to Lotus for scheduling order fulfillment.
Pillowtex / Fieldcrest Cannon Retail Stores Inc. Eden NC December 30, 1996
- July 30, 2003
Data - Programmer Analyst
Job included developing retail accounting software applications for
operation of Fieldcrest Cannon Retail Store Chain Home Office. The software
used was dBase to develop the databases and Clipper to write the code and
compile and link the programs. Developed AP, AR, Inventory, Payroll,
Checkbook, Orders and all support programs and databases. As the Network
Administrator I setup new user accounts and passwords and maintained the
Network operations.
January 1991 - September 1996
Computer Technician
I worked for ABC Computers and NEOCOM Micro repairing computers and
printers. Also installed software and maintained and supported all
Microsoft Operating Systems and email applications. I set up and maintained
desktop computers of all makes and models. I Installed Local Area Networks
including running the cable and installing and configuring the network
cards and setting up and connecting the workstations.
Education:
Martinsville High School (Graduate )
Weber State College, Ogden Utah - Communications (2 years )
U.S. Air Force Leadership/Management School (Graduate )
U.S. Air Force On the Job Training Manager (Certificate)
U.S. Air Force Communications Security (Completed Training)
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