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Customer Service Manager

Location:
Martinsville, VA
Posted:
December 02, 2013

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Resume:

Kim Brian Carter

*** ******* ****** *** #**

Martinsville VA 24112

276-***-****

Objective: To obtain gainful employment using the skills and experience

acquired.

Last Employment:

Monogram Snacks - Martinsville VA November 2009 -

I work for Monogram Meat Snacks as a brine maker, mixing salt, water

and vinegar in large vats

to make pickled sausages.

StarTek - Collinsville VA November 2007 - 2009

Customer Service Support

Customer Service Support for AT&T's wireless network answering

customer questions about service, their bills and contract information in

their account.

Glass Dynamics - Stoneville NC January 2006 - August 2007

Cutting Optimizer

The Cutting Optimizer position included, operating and maintaining the

GPS Opt cutting and optimizing

Software to schedule and prepare customer orders of glass products. This

involved the transfer of data from

GPS Order System to Lotus for scheduling order fulfillment.

Pillowtex / Fieldcrest Cannon Retail Stores Inc. Eden NC December 30, 1996

- July 30, 2003

Data - Programmer Analyst

Job included developing retail accounting software applications for

operation of Fieldcrest Cannon Retail Store Chain Home Office. The software

used was dBase to develop the databases and Clipper to write the code and

compile and link the programs. Developed AP, AR, Inventory, Payroll,

Checkbook, Orders and all support programs and databases. As the Network

Administrator I setup new user accounts and passwords and maintained the

Network operations.

January 1991 - September 1996

Computer Technician

I worked for ABC Computers and NEOCOM Micro repairing computers and

printers. Also installed software and maintained and supported all

Microsoft Operating Systems and email applications. I set up and maintained

desktop computers of all makes and models. I Installed Local Area Networks

including running the cable and installing and configuring the network

cards and setting up and connecting the workstations.

Education:

Martinsville High School (Graduate )

Weber State College, Ogden Utah - Communications (2 years )

U.S. Air Force Leadership/Management School (Graduate )

U.S. Air Force On the Job Training Manager (Certificate)

U.S. Air Force Communications Security (Completed Training)



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