Customer Service Technician
Resume:
Jamelle D. McKenzie
Charlotte, NC 28217
Qualifications Profile
As a pharmacy technician under the supervision of a licensed pharmacist I accurately and
efficiently prepare prescription orders, verify prescription information, enter patient and order
information into the pharmacy system, process and summit insurance claims, and provide quality
customer service to patients and other healthcare providers. I’m currently seeking employment as
a pharmacy technician that best utilizes my skills obtained from academic study and clinical
experience.
Education
Southeastern Institute, Charlotte, NC (Pharmacy Technician) August 2012-June 2013
• Valedictorian
• Dean’s List
• Leadership Distinction Program
• Perfect Attendance
Fayetteville Technical Community College, Fayetteville, NC August 2011-September 2011
Terry Sanford High School, Fayetteville, NC August 2004-June 2007
Work Experience
Pharmacy Technician
Harris teeter, Charlotte, NC August 2013-present
Assist pharmacists with medications dispensing, reconciling and filling of medications, manage
customers complaints, file out prescriptions according to written instructions, answer telephone
calls. Verify information on prescriptions Cashed out customers that purchased their
prescriptions, assisted in dropping off prescriptions faxed requests to the doctors answered
customer queries performed other duties as assigned.
Externship (Pharmacy Technician)
Walgreens, Charlotte, NC May 2013-june 2013
Dietary aide
Mecklenburg Health care center, Charlotte, NC April 2012-present
Help prepare wonderful food in the kitchen for the residents. Unload the delivery truck and
restock shelves according to expiration date. Making sure that residents get the proper meal that
are required for their diet. Load and unload dishes from the dishwashing machine.
Dietary Aide
Carolina Rehabilitation, Fayetteville, NC February 2011-April 2012
Assisted cooks and healthcare staff in making sure that the patients receive nutritious food that
tastes good. Cleaned and sanitized dishes, utensils, and cookware. Prepared the kitchen for
inspection and assisted with food ordering and storage.
Landscaper
Green biz landscaping and nursery, Fayetteville, NC August 2010-October 2011
Truck driver for the company. Planted flowers, shrubs, trees, and mowed lawn that surrounded a
residences or businesses.
Crewman
The Brickman Group, Fort Bragg, NC August 2008-July 2010
Mowing lawns on Fort Bragg and Pope Air Force Base. Duties included weed eating, laying
mulch, pruning trees, hedge and shrub trimming.
Cook/Cashier
KFC, Fayetteville, NC
Cooked, cleaned the kitchen, disposed of trash, kept track of when food expiration, cleaned the
floor and washed dishware/cookware. Assisted on the cash register. Placed orders, distributed
food, stoking condiments, cleaning (lobby and bathroom), taking the processed overnight & bank
deposit, and assisted with customer services.
Janitorial Assistant Summer Youth Program
R. Max Abbott School, Fayetteville, NC June 2004-July 2004
Assisted the janitor cleaning all the classrooms, bathroom and cafeteria. Buffed and waxed the
floors, lockers, and walls.
Contact this candidate