Francis Woo
Birkenhead, Auckland
********@*****.*** - +642********
WORK EXPERIENCE
Supervisor
Ilam Centre Dairy - Christchurch, Canterbury - February 2007 to June 2013
Responsibilities
- Casheir
- Demonstrate
- Order and Receive stocks
- Checking out dated stocks
- General maintenance (Floor Polishing, Cleaning Slush machine etc)
Accomplishments
From here, I have learned how to treat people in different age range.
Additionally, the experience from this dairy enabled me to have confident working in busy and fast paced
working environment with out panic.
Skills Used
- Cash handling
- Customer Services
- Checking Stocks
Business Manager
Green Acres Commercial Cleaning - Christchurch, Canterbury - June 2007 to November 2012
Responsibilities
- Invoicing
- Dealing with clients
- Quoting
- General Cleaning
- Polishing
- Window Cleaning
Accomplishments
From the experience of this job,
I could gain how to deal with clients and what they expect from us.
I found out that there is possibility that only doing my duty may not satisfy the clients.
The priority is to know what the clients expect from us.
Skills Used
- General Cleaning
- How to operate cleaning machines
- How to fix minor problems of cleaning machines
- Using Microsoft softwares (especially Excel & Word)
- Customer Services including customer dealing and contact
Sales Representative & Head Stock Controller
Customs Aeronautical Services - Christchurch, Canterbury - April 2009 to February 2010
Responsibilities
- Stock Control (Shelf Arranging)
- Invoicing
- Quoting
- Checking Stock
- Labelling (Shelf, Product, Orders, etc)
- Data Entry (In and Out products, Hard copied enquiries from other companies etc)
- Sales (Dealing with clients or other companies sales team)
- Computer maintenance
Accomplishments
From this experience, I found out that putting how much effort in it is not important in sales. It is more important
to show the results. And also, even if I show the results, not everyone will sanction my ability if I do not have
degree or qualification.
However, I also found out that if I work hard, the result does not disappoint me. And even-though not everyone
sanction my ability, there is also someone who does.
Skills Used
- Computing Skills (Data entry, Internet installing, Computer server maintenancing, etc)
- Using Microsoft Softwares (especially Excel, Word & Outlook)
- Labelling
- Customer Services
- Dealing Clients over the phone
- General inspection of in goods (Checking conditions) and fixing minor problems if required
Supervisor
Cousteus' Fish n Chips - Christchurch, Canterbury - March 2006 to October 2009
Responsibilities
- Cook
- Cashier
- Staff Training
Accomplishments
From this job, I have learned how to treat co-workers who do have less responsibilities than me. I have to treat
them with ease and confident so they can treat me as a friend and perform their best. However, I also learned
that I should not be treated as thier 'real' friend. If they think me as their 'real' friend, it is hard for me to meet
my responsibility as some of them will not listen what I am saying.
Skills Used
- Cooking (including frying, making burgers, preparing packages etc)
- Cash Handling
- Receiving Order (face to face & phone)
- Giving cooked meals to customers
EDUCATION
BA (Current) in Aviation Management
Massey University - Auckland, Auckland
2012 to 2014
BA (Didn't graduate) in Engineering
Canterbury University - Christchurch, Canterbury
2010 to 2011
Aviation Engineering Qualification in Aviation
Air NZ A.E.S - Christchurch, Canterbury
2008 to 2008