Customer Service High School
Resume:
Maci Lauren Howell
Rock Hill SC 29730
Phone: 803-***-****
**************@*******.***
MH
Summary of Qualifications
Excellent customer service experience. Highly organized, skilled in multi tasking, building and maintaining sound
relationships. Strong communication skills combined with the ability to organize details. Productive and efficient work
habits without supervision. Self motivator with high energy. Hard working, loyal and dependable with a drive for
excellence.
Experience
Phlebotomy Clinicals Oct Nov 2013
MMG(Museum, South Park, Ballantyne), CMC University, CMC Steel Creek, CMC Main and Children’s Specialty Center
• 333 Successful Venipunctures (ETS, Butterfly, Syringe)
• 25 Successful finger sticks
• Lab experience(Centrifuges, urine test, pregnancy test)
• Patient care experience
• Aided in collecting in ICU, Emergency and Maternity
• Experience working in fast paced environment(Various Dr’s offices)
• Completion of Phlebotomy Course November 15,2013 (will be taking certification as soon as information is
available)
Famous Hair Salon 2011 Present
Galleria Mall Location
• Responsible for cutting and styling clients hairs
• Responsible for making suggestions to clients on hair styles and color
• Responsible for selling hair products to clients that pertain to their type of hair
• Responsible for maintaining a repeat customer clientele
• Responsible for entering all information into computer system
• Use computer for cashing out all clients on any type of purchase or service
• Maintain knowledge of current styles and trends by attending educational classes
• Maintain knowledge of all products in salon and their uses
• Responsible for answering incoming calls to salon and giving information on services
• Responsible for opening and closing duties of the salon when required
Dollar Tree 2008 2009
Winthrop Location
• Worked front register to check out customers
• Greeted all customers coming into store
Answered questions on location of items store carried
•
Stocked departments with inventory
•
Helped in opening and closing procedures
•
Interacted with customer so that their shopping experience was pleasurable
•
Helped with month end inventory
•
Processed returns goods when necessary
•
Education
Carolinas College of Health Sciences Nov 2013
200 Hour NAACLS Approved Phlebotomy Program
Grade: A
Charlotte North Carolina
ABC of Cut and Coloring Sept 2010
Vidal Sassoon, London England
SC Board Certified for Cosmetology April 2010
Paul Mitchell The School Atlanta
South Point High School Diploma May 2009
Rock Hill South Carolina
References: Upon Request
References
Susan Thomasson
Director, Continuing Education Department
*****.*********@*******************.***
Lisa Simmons
Family Court of York County
803-***-**** (Work)
803-***-****(Cell)
****.*******@*************.***
2
Kathy Nelson
Victims Advocate Supervisor York County
803-***-****(Cell)
*****.******@*************.***
Contact this candidate