Insurance Administrative Assistant

*** ********* **. 210-***-****

San Antonio, TX **201

Frances E. Barcena

Objective To work in a permanent, professional environment with possibilities of

advancement.

Experience 9/2011- Present A*Med Home Health and Community Hospice

Administrative Assistant / Human Resources

Assisted Administrator with various tasks and projects as requested. Produced

Ops Report and Productivity Reports monthly. Schedule in-services and training

as needed. Keep calendar up each month. Verified insurance, and requested

Auth / referrals as needed. Completed Hospital Logs daily. Order Medical

supplies and office supplies as required. Scheduled and plotted patient visits

daily. Checked DAR’s as needed. Also in charge of Human Resource Dept.

Keep up with HR files, run background checks, ran monthly OIG reports, run

reports for medical & professional licenses. Run the interview process and over

see new hires and complete Orientation process and training and employee

insurance info. Inform employees of any new HR info as it arises. Keep HR files

in order with Medicare and CHAP standards. Also keep up termed charts. Input

patient and employee info in Patron and Health First Systems.

9/2010-6/2011 Senior PsychCare

Insurance Verification / Psych Tech

Verified all insurances and requested all precertification for nursing home

patients. Also went to nursing homes to visit patients and perform BCNI Testing.

Assisted with billing sheets and entered all data entry to the EMR system

(CarePath). Answered heavy phone lines and I can multi task. Also went to

nursing homes to file progress notes as well. Emailed providers their schedules

every week, and completed weekly reports for management.

2/2008 – 5/2010 Radiology Associates > Advance Medical Imaging

Scheduler/Referral Coordinator/ Insurance Verifier

Scheduled all radiology exams and requested referrals/auth from the Dr offices,

also verified insurance benefits. I worked in a fast pace office with heavy phone

lines and worked on orders to be scheduled and scanned orders into the system.

7/2007-9-2007 Texas Cancer Clinic (TEMP)

Scheduler/Referral Coordinator/Insurance Verifier

Worked as the primary scheduler/referral coordinator/ins verifier for the radiology

department, under the direction of three radiation oncologist. My duties consisted

of; heavy phone lines, scheduling PETR/CT Scans, nuclear med studies, CT

Scans, prostascint injections and scans, x-rays, bone density studies. I also

ordered all radiation doses for the different exams; I sent all patient information to

the radiologist at the end of the day. I requested referral/authorizations and

verified insurance for all exams being done. All patient information input to the

Impact system.

3/2005-6/06 Cancer Care Center of South Texas/ US Oncology San Antonio, TX

Scheduler III/ Referral Coordinator

Worked as the primary scheduler for radiation department. /CT Scan department.

For eight Oncology Doctors. My duties consisted of; very heavy phone lines,

scheduling consultations, simulations, and radiation treatment for cancer radiation

therapy. Also, scheduled all CT Scans done in office. Kept up with all CT scan

reports on excel. All patient information input to MOMS/ Impact systems.

Primary referral coordinator for all consultations/radiations treatments.

Worked back office doing vital signs, assist doctor as needed. Drawing blood and

inserting IV’s. Responsible for patient transportation and obtain authorization for

hospital.

2002- 2/2004 Diabetes and Glandular Disease Research San Antonio, TX

Scheduling/Triage/Pharmacy Line/Referrals

Worked as the primary scheduler for seven doctors and 4 NP’s. Scheduled I-

131 Cancer Treatments in office and in-patient hospital stays. Scheduled all

admissions, out/in patient procedures. Also was in charge of CPT coding and

getting referral / precert. For all procedures and in-patient stays. Worked in call

center with triage in assisting patient with extensive medical problems. Also

helped with the pharmacy line when needed. Worked in Lab when needed. Very

heavy phone/patient contact.

Research Asst./Coordinator

Worked as a coordinator for cholesterol studies, where my primary

responsibilities included screening patients and complete all study visits,

performing vital signs, EKG, and venapuncture. Also completing CRF’s, DCF’s,

and aided in consultation when patients filled out study diaries.

1999 – 2000 Urology San Antonio Research, P.A. San Antonio, TX

Research Asst./Coordinator

Worked as a coordinator covering three prostate cancer studies and four BHP

studies. My responsibilities include screening patients and complete all study

visits, performing vital signs, EKG, bladder scans, uroflows, venapuncture, and

separated and package blood. Also completing CRF’s and source documentation

for patients with monitored visits.

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