Customer Service Assistant

Jennifer Johnson

dedicated hard worker

**** ***** - *******, ** *****

********@*****.*** - 316-***-****

C.N.A with current Kansas Department of Health Certification. License number is 95617. I have 15 years of

experience serving chronically ill patients, including assisting with activities of daily living.

I was a Production Worker for a couple of years at Quacker Oats in Manhattan, KS and Footlocker in Junction

City, KS. Very quickly I became lead person and held it until I had to leave. I have ran a forklift andhand tools..

I built grain bins with hydraulic jacks operating the lift. I have a great eye for detail and really enjoy production

work as it keeps me moving.

• Reliable

• Team worker

• Focused

• Motivated

• Pays attention to detail

Highlights

• Ability to stand for long period of time

• Reliable and punctual

• Math and language skills

• Initiative to work independently

• ACE tools familiar

WORK EXPERIENCE

Production Worker

monsantos - Valley Center, KS - October 2013 to November 2013

Responsibilities

inventory and inspect the product then package and put away. this was a temp job

Accomplishments

did the job in timely mannor and did it right, i found mistakes that could have cost the company alot of time

and money

Skills Used

reading and math played very important part of this job

Server/ Cook

Olive Garden - Manhattan, KS - April 2010 to February 2013

Provide excellent customer service and make customers want to return. Take their orders and deliver their

meals as fast as possible. Print out the receipt and take their payment. Keep the area clean at all times and

make sure nothing is left on the floor for accident to happen.

Certified Nursing Assistant

Private CNA - Manhattan, KS - March 2004 to March 2010

Every morning I had to be there to see that my got the assistance that she needed with her activities of daily

living. I cooked her meals, gave her showers, combed her hair and made sure she had clean clothes to wear.

I would administer her medications to her and taker her vitals on a daily basis. Every day I had to give her

daughter a report of everything that happened during the day.

Warehouse Worker

Footlocker - Manhattan, KS - February 2002 to October 2004

I made sure that the boxes that had been received was put on the right pallets and take to the proper shelves.

Once a pallet was filled with the correct amount to be shipped, I would have to wrap it and help load the

shipment onto the semi-trailer. I helped achieve company goa.s by suppoering production workers.

Ladies wear associate

Walmart - Manhattan, KS - April 2001 to February 2002

I was responsible for making sure that the clothing was not on the floor and that they were in their right place,

had to put away all the items that customers tried on and left. I also had to hang up belts and purses and make

sure that customers were able to find what they were looking for.

setup crew and associate

Walmart - Johnson City, KS - November 1991 to 2001

I got the job as an assembler and turned the store into a Walmart Super Center. I had to set up the shelves and

stock them. When set up was complete, they asked me to stay and then I worked in the accessory department.

Laborer

Walmart - July 1999 to September 1999

Blackhawk Construction- Manhattan, KS

I was required to be on time every morning at 5am and never to be late. I had to nut and bolt the sheets

together with consistence rhythm of my partner that was on the other side. Required me to get up on a ladder

and also had to take measurements a lot of the sheets we used and sometimes had to cut the sheets if they

were not the right fit. Stood out in the blazing heat for ten hours a day. The job had me in different towns and

staying in motels which I adapted to easily.

Certified Nursing Assistant

warton manor - Manhattan, KS - July 1995 to June 1999

Assisted residents with daily living activities that they could not do by themselves. Feed, Groomed, toileted

and got them dressed for the day and made sure that they were comfortable at all time. Took their vitals and

recorded them. Then I had to report to the nurse if something was not normal for that resident.

Production Worker

quaker oats - Manhattan, KS - August 1992 to February 1994

Quacker Oats- Manhattan, KS

Followed proper selection procedures as established by the company; worked at t a rapid pace to meet tight

deadlines. I banded wrapped, packaged and cleaned equipment. Packed containers and repacked damaged

containers, loaded flatbed by forklift and hand truck and I communicated clearly and positively with co- workers

and management.

In the manufacturing field, I always to learn all the positions possible. I want to be the best that I can be at all

times no matter where I am working. Lifting is not a problem for me at all and I pay attention to detail and I

am very punctual and dependable. I enjoin working in the production field as it keeps me moving and there

isn't much time for standing around.

Loaded and unloaded ship cargo

EDUCATION

CMA

Manhattan Area Technical College - Manhattan, KS

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