Customer Service Administrative Assistant

Lea D. Escobar

**** ****** ******, *** *****, CA 92114

Cell :619-***-****, Hm 619-***-**** Email: **********@*****.***

Objective: Seeking a challenging position as an Office Receptionist where I can

implement my skills and qualifications.

Highlight of Qualifications:

* Bilingual English/ Spanish

* Extremely dependable and great team player

* Type 40 wpm

* Word, Excel, Outlook, QuickBooks and Adobe

* Can work independently and/ or under pressure

* Self- starter/ quick learner/task oriented

* Able to multi-task

* Willing to do extra work to gain valuable experience

Work Experience:

Wood, Smith, Henning & Berman LLP Law Firm-San Diego, CA 2/11-3/13

Receptionist

*Answering incoming multi-line telephone calls and forwards calls to appropriate

personnel

*Sorting daily mail, signing off to daily vendor deliveries

*Maintaining a scheduling/appointment calendar for depositions

*Processing vendor invoices

*Greeting and directing clients

*Coping and Scanning

*Assisting attorneys when needed

Lee's Auto Detailing, San Diego, CA 7/06-1/11

Front Desk Receptionist

* Provided professional customer service, utilizing business etiquette

* Data entry

* Monitored and maintained daily office activities and schedules

* Filing

* Delivered messages and process incoming and outgoing mail

Jim Duke Services, San Diego, Ca 2/03-7/06

Receptionist/AR Assistant

* Provided customer service, and answered questions regarding products

* Processed payments and collected financial data utilizing QuickBooks software

* Updated stock and inventory daily

* Answered busy phones courteously, routed calls and took accurate messages

Pautenute and Felix Law Firm, San Diego, Ca 4/00-8/02

Administrative Assistant/ Paralegal

* Sending out Abstracts to the courts

* Processed and matched documents

* Imaging New Files

* Receiving incoming mail

Nordstrom's Rack, San Diego, Ca 1/98-4/00

Customer Service Representative

* Customer Service, organized and maintains work area

* Assisted customers with returns and exchanges

Education:

Office Technology Program / Secretarial Specialty/Office Skills

San Diego Job Corp, Imperial Beach CA, Completion Date: 08/1995 – Certificate of

Completion

General Education/ High School Diploma

Abraham Lincoln High School, San Francisco CA, Completion Date: 07/1994- High

School Diploma

Contact this candidate