Customer Service Data

Kayvon Roberts

*** ** ******** ********* ******, N.Y 11368

Cell: 917-***-**** ******.*******@***.***

• Ability to adapt to new conditions; focused, process oriented and goal

SUMMARY

oriented.

• Skilled at learning new concepts quickly while working well under

pressure.

• Works well on individual projects and in team settings.

• Experienced in planning and implementation of events and programs.

• Ability to collect data and develop creative solutions and interventions.

EDUCATION Bachelor of Arts with honors in Criminal Justice, May 2013

New York Institute of Technology Old Westbury, New York

EMPLOYMENT

Kingsborough Community College, Brooklyn, N.Y

Data Entry Clerk 2013 –Present

• Prepares source data for computer entry

• Processes customer and account source documents

• Enters customer and account data into computer systems

• Verifies entered data by reviewing, correcting, deleting or reentering data

• Secures information by completing database backups

College Point Multiplex Cinemas, Whitestone, N.Y

Theater Usher May 2012 –Present

• Exhibiting top of the line customer service while maintaining a pleasant

and comfortable environment for the clients as well as the employees.

• Sell and collect admission tickets from patrons at theatre.

• Maintain order and ensure adherence to safety rules.

• Answer guest questions courteously and accurately.

• Clean and maintain interior as well as exterior areas of theatre including

auditoriums, lobbies, restrooms, concession stands and box offices

New York Institute of Technology, Old Westbury, N.Y

Assistant Athletic Trainer 2010 2011

• Maintained a clean and orderly Medical Equipment Area

• Made Sure All Equipment Was Returned After Each Use

• Assisted With Physical Training

• Maintained Inventory

• Made Ice Bags For The Players

• Sterilized All Equipment After Each Use

NYIT Dean’s List 2012

AWARDS •

NYIT Athletic Honor Roll

•

Sophomore and Senior All ECC

•

NYIT Men’s Basketball team 2009 2013

•

ACTIVITIES

Behavioral Science Club – Secretary 2009 2013

•

Working knowledge of Word, Excel, PowerPoint, Access and Outlook

•

COMPUTER

SKILLS

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