Manager Project

James Neal, MBA, PMP **** S Pierson Street ( Littleton,

Colorado 80127

acbcgt@r.postjobfree.com 303-***-****

Active Secret Security Clearance

Senior SQL Server Database Administrator

Accomplished IT leader with wealth of experience skillfully managing

business and IT operations for mid-sized to large organizations.

Proven capacity for employing leadership savvy and advanced technical

acumen in planning and guiding global enterprise IT operations. Extensive

experience building, guiding and coaching top-notch global teams in

developing next-generation IT products and maintaining enterprise IT

infrastructures. Proven record of performing in-depth systems / data

analysis to identify and deploy restructuring / redesign solutions for

enhancing systems reliability and streamlining business operations. Highly

adept manager of multiple concurrent, multi-year IT projects and programs.

Excel at presenting sophisticated IT concepts to diverse business

audiences.

Highlights of Expertise

Enterprise IT Infrastructure IT Project & Program Management

Administration Financial Reporting / Forecasting

SQL Server DBA 2005, 2008+ Enterprise Storage Solutions &

Business, Data & Systems Analysis Databases

IT Resources Procurement / Acquisition Contract Management & Negotiations

Staff Training, Development & Cost Analysis & Reduction

Advancement

Career Summary

Department of the Interior (DOI), Denver, Colorado

Coordinate several concurrent large-scale, multi-year IT projects while

guiding Business Operations Services team delivering services to 670+

customers nationwide.

Senior IT Project Manager / Business Operations Services Manager (5/2009

to Present)

Oversee all aspects of IT operations, including hardware / software

installation, configuration, upgrading and troubleshooting; SAN storage

administration; and database design, deployment and administration. Plan,

schedule and budget daily IT activities and major projects / initiatives.

Liaise with key customers in selling IT solutions, deploying products,

planning upgrades and resolving issues.

Partner with C-level management, vendors and business partners in

formulating long-term IT strategies and negotiating contracts. Facilitate

design and analysis of future state for IT shops. Report status and

problems identified / resolved with multi-year projects. Train staff and

provide mentoring on professional development and promotion

opportunities.

o Triggered $750K in annual savings by identifying and mitigating

inefficiency issues through development of database query that

utilized proper indexing and reduced processor and personnel idle

time.

o Hand-picked to manage project to enable identification and

resolution of communications between various government agencies;

project is projected to save millions in government spending.

o Recognized company-wide as a technical subject-matter expert (SME)

and point of contact between government and contracting services.

Danfoss Scroll Technologies, LLC, Arkadelphia, Arkansas

Solely accountable for overseeing global SAP implementation for Americas

region, including full accountability for business and IT operations across

both poles of the Americas.

Regional Project Team Lead (9/2004 to 5/2009)

Employed follow-the-sun approach in working with teams based out of

China, India and company headquarters in Denmark. Autonomously managed

Americas region operations through extensive telecommunications with

Chinese, Indian and Danish teams, tying all operations together through

morning and evening meetings. Directed and coordinated activities of all

Americas region IT and Business Process Testing teams, including

management; scheduled IT initiatives and promptly addressed issues by

creating and assigning teams to trouble tickets.

Functioned as key programmer for seven SAP implementations. Trained and

mentored IT teams in ITIL change philosophy and practice. Tracked

progress of all IT projects and issues from concept to completion.

Reported progress to Danish project manager and handed off issues

requiring resolution by Chinese and Indian teams. Liaised extensively

with all business and IT staff to translate technical initiatives,

provide training and ensuring resource availability.

o Commended by executive leadership for successfully coordinating

business and IT efforts for global SAP implementation, enabling $12M

in visibility of off-site inventory and entire manufacturing

lifecycle of compressors.

o Instrumental in reducing operating expenses by 80% by identifying

and implementing process improvements for large, complex IT

projects.

o Conceptualized and implemented solution that is still in use today

for machine code issue with manufacturing facility; developed

implementation plan, negotiated resources procurement with senior

management, and implemented solution.

Publix Super Markets, Inc., Lakeland, Florida

Led all aspects of business analysis by delivering repeatable analysis

process solutions to CFO and his staff.

Senior Business Analyst (11/2002 to 9/2004)

Programmed and developed solutions to business issues by holding

requirements-gathering meetings with SMEs. Reported regularly to CFO and

negotiated for resources, time and information needed to complete various

projects. Presented IT solution concepts to senior and executive

management. Secured permission to access databases requiring critical

information for projects, and regularly accessed large DB2 database

containing all company transactions. Utilized SQL Server database to

gather data for analysis. Developed data transformation services (DTS)

packages to translate volumes of data into meaningful inferences.

o Skillfully compiled multiple lists containing vast data sets;

aggregated and analyzed data compiled in lists and presented to CFO

identification of $100M in annual overspending; met with department

executives to discuss reasons for data variances and present

recommendations for inter-department collaboration to mitigate

future issues.

o Planned and organized training of all CFO staff on skills required

for business process redesign / re-engineering.

Canadian Aerospace and Electronics (CAE), Tampa, Florida

Coordinated design, development, deployment, analysis, testing and

maintenance of project-scheduling software package.

Senior Programmer Analyst (2/2001 to 9/2002)

Interfaced regularly with and trained / mentored peers regarding software

engineering and project management skills. Liaised with department

managers to schedule access to resources and information for development

initiatives. Reported on use and benefits of new tools to management

team to prepare them for executive board presentations.

o Developed several tools that enabled program / project managers to

reduce workload by more than 75%, and senior management to

confidently address issues in two-to-four year contracts.

Roll-a-way Shutter Company, St. Petersburg, Florida

Recruited for consultant role to redesign Basic programs into Visual Basic.

Senior Programmer Analyst (3/2000 to 2/2001)

Participated in regular meetings with Engineering Manager, Procurement

Manager and Production Manager, gathering requirements and reporting

progress. Led all projects pertaining to redesign of existing programs.

Compiled and presented final report to senior management on issues

identified from analysis of purchasing opportunities that would enable

cost reduction and profit margin increase without need for additional

manufacturing space.

o Played key role in enabling Procurement Manager to reduce material

costs by $1M annually.

Additional Experience

Training & Operations Manager (Team of 128+) ( US Army Reserves,

Lakewood, Colorado

Human Resources Manager (Team of 70+) ( US Army Reserves, Little Rock,

Arkansas

Applications Developer (Consultant) ( Computer Management Consultants,

Tampa, Florida

Programmer ( Seminole Electric Cooperative, Tampa, Florida

Education & Credentials

Master of Business Administration

Henderson State University, Arkadelphia, Arkansas

Bachelor of Science in Information Systems Management (ISM)

University of South Florida, Tampa, Florida

Professional Development: Project Management Professional (PMP): Project

Management Institute - ReCert ~ Information Technology International

Library (ITILv3) Foundation Certification

Technical Proficiencies: Operating Systems: DOS, Windows XP/7/CE, Palm PC,

Compellent SAN, IIS; Tools: Visual Studio, VMware, SAP ABAP SD, SAP

FI/CO, SAP Mm Pp, MS Office (Word, Excel, PowerPoint), MS Visio, MS

Project, Adobe InDesign, WordPerfect, MessageWay, eRooms; Languages:

Visual Basic 5/6/.NET, VBA 5/6, COBOL, JCL, DHTML, HTML, ASP, JScript,

VBScript, JavaScript, AJAX, PL/SQL, SQL; Databases: Oracle, SQL Server,

DB2, MS Access, Fox Pro, Embedded Objects; Connections: ODBC, ADO, DAO,

OLE

Methodologies: Six Sigma, CMMI, PMI Project Management, AGI Theory of

Constraints, Lean Manufacturing

Contact this candidate