Administrative Assistant Manager

Jennifer Beard

Summary of Qualifications

Skillful and dedicated Administrative Assistant with over 10 years of extensive experience in the coordination, planning, and support of daily operational and administrative functions. Considerable knowledge of principles and practices of personnel administration, effective oral and written communication skills, excellent interpersonal skills.

• Provide administrative support to Presidents, Executives and upper Management including scheduling meetings, coordinating travel, and effectively managing all clerical and administrative tasks.

• Proven track record of accurately completing research, reporting within budget requirements.

• Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

• Proficient in Microsoft Office System, Microsoft Visio, QuickBooks and Microsoft Windows operating system, SAP, ADP, CATS and Concur.

Professional Experience

Westinghouse Electric Company - Lake Bluff, Illinois 2008-2013

Operations Administrative Assistant

Job duties included performing various Executive administrative duties for the President of the company; while acting as a liaison to Operations Manager. Keeping a diary of meetings and social functions, keeping staff and management informed on a timely basis. Duties also included assisting departmental heads in the Human Resources department collecting confidential data and Payroll, validating time keep of employees and assisting with any other business assigned while providing other departments with assistance.

• Provided daily scheduling and direction to staff

• Assisted and back up Payroll Administrator

• Maintained employee records and compiles reports from database

• Assisted in evaluation of reports, decisions, and results of department in relation to established goals

• Participated in administrative staff meetings and attends other meetings and seminars

• Handled administrative detail on most projects

• Compiled presentations and monthly reports

• Took part in any administrative meetings to assure secretarial follow-through

• Arranged travel through internal and outside agents

• Prepared expense report tools

• Composed correspondence/reports signature

• Arranged essential mail in priority action order for boss

• Checked deadlines on incoming requests and put preliminary work in play

Audio Visual Services- Chicago, Illinois 2006-2008

Business Center Manager (The Drake Hotel & Hyatt)

Responsible for the management of assigned Business Center while ensuring the utmost in client satisfaction.

Job duties included providing all business center services for guests, respond to all guest requests as needed, maintained a positive environment and professional image.

• Provided daily scheduling and direction to staff.

• Provided quotes for equipment rentals.

• Provided inventory maintenance including: ordering supplies and keeping equipment maintained.

• Cut purchase orders for customized orders and supplies.

• Provided accurate cash handling including credit cards and cash, while following company policy.

XEROX CORP. – Rosemont, Illinois 2004 to 2006

Billing Administrator

Job duties included providing administrative support to internal and external customers of a joint venture company owned by General Electric Company.

Generated invoices, resolve billing discrepancies and resolve unbilled revenue issues. Customized invoices to meet customer requirements, ensured all billing process and procedures remained audit compliant, analyzed data of recurring invoice errors/disputes and implemented process change to prevent future errors and reduce cycle time

• Researched and reconciled the most accounts on my team.

• Coordinated a new and improved procedure by choosing several other team members to assist me, successfully presenting the procedure to Upper Management.

APOTEX CORP. – Lincolnshire, Illinois 2003 to 2004

Administrative Assistant = Temp position

Job duties included providing administrative support for five regional medical directors in this highly esteemed healthcare organization.

Oversaw a wide variety of administrative functions, Supported all director-level projects and information-management processes. Compiled and analyzed data from monthly reports and prepare directors’ presentations to executive management.

• Designed, coordinated, and maintained vital competitive analysis process to facilitate implementation of aggressive company marketing strategy.

• Successfully tracked formulary meetings and assisting in preparing documentation for formulation filings.

Great west-Life – Rosemont, Illinois 1998 to 2001

Regional Assistant

Duties included providing administrative support for 2 regional managers while managing the day-to-day operations of Human Resource duties.

Maintained and complied records of employees for the organization supported all director-level projects and information-management processes, provided orientation for new hires communicated benefit coverage, analyzed data from monthly reports to prepare directors’ presentations to executive management, screen candidates before interview, prepare offer letters, perform background check, conduct orientation sessions, plan for office events,answered phone lines, ordered and maintained office supplies.

• Played key role in assisting the Regional Manager in raising the moral within the company by creating a process of “raving fans”.

• Significantly reduced time required to prepare and distribute quarterly financial reports by spearheading implementation of electronic reporting procedures.

• Conducted recruitment efforts for all exempt and nonexempt personnel, students, and temporary employees; conducts new-employee orientations; monitors career pathing program, writes and places advertisements

• Maintained Human Resource Information System records and compiled reports from database.

Education

B.A. Degree from Rasmussen College to be awarded May 2015

Major: Business Management

Available upon request

Broadview, Il 60155 Phone: 630-***-****

E-mail: **************@*****.***

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