Customer Service Engineer

SEAN D ROBERTS

*** **** ****** **

Harker Heights,TX 76548 Office: 309-***-****

Email: *********@*****.***

JOB OBJECTIVE: To obtain a position where I can utilize my skills to make significant

contributions towards a company’s immediate and future goals.

SUMMARY OF QUALIFICATIONS

• Over 11 years of military and civilian experience in the logistics field

• Thorough knowledge of Inventory Management.

• Proven record of completing all assigned tasks in an efficient and timely manner.

• Proficient in Property Book Unit Supply Enhanced (PBUSE), Property Accountability,

Property control, equipment inventory procedures, SARSS customer service, record reviewing,

DOD Classes of Supply

• Security clearance

• Proficient in SAMS-E

• Coordinated and participated in transporting high value packages, ammunition, parts,

personnel, supplies, and equipments.

• Solid background in accounting systems associated with supply management.

PROFESSIONAL EXPERIENCE

Materials Expediter/ ILS Specialist/Parts Clerk Jun 2008- Present

Science Application International Corporation (SAIC) LSA Anaconda, Iraq/Afghanistan

Use SAMS-2E to process Monitor and consolidate the Pre-Fielding Deadline Reports of the MRAP Program for 8

individual sites into one Report for easy comprehension. Check Document Registers of eight sites for accuracy. Perform

the duties of a Container Control Officer for Theater Iraq MRAP containers to include requisitioning new containers,

scheduling TMR for movement of containers through out theater, perform monthly inventories and updating IBSCMM

web database with most current information. Work closely with Deputy Site Leads in maintaining accountability of tools

issued through out theater Iraq. Prepare PRC for requisitioning of needed items. Run Asset Visibility reports to capture the

change of Vehicles from one unit to another during the RIP/TOA process or basic lateral transfer process. Maintained

records of shortage annex on all MRAP issued to units. Is responsible for shipping/receiving, variances, transferring and

stocking of parts and supplies related to maintenance of equipment and facilities.

Process Control Inspector/PBUSE Technician Nov 2007 – Jun 2008

Honeywell Technology Solutions Inc. FOB Warrior (Kirkuk), Iraq

Manage, accounted, and provided oversight for the inspection of over 3000 up-armored vehicles;

Establish and maintain multiple hand receipts, with other accountability documentation; ensured units

met requirements for cyclic/monthly inventories; Ensured 100% accountability of all government

equipment and inventory. Reported discrepancies and processed property. Responsible for day to day

activities that includes, posting, editing, and filing of all property book documentation. Supervise data

entry clerks and inventory specialist to ensure that required actions are performed in a timely and

efficient manner. Working in conjunction with the military that provides support to property book

officers in the execution of their accountability functions, which include but are not limited to

providing customer services, reconciling hand receipts, cataloging property, maintaining property

book records and managing/supporting inventory using the Property Book Unit Supply Enhanced

(PBUSE) system. Responsible for conducting physical inventories, inventory tracking, daily audits

and prepares necessary documentation (automated and manual) to account for property through hand

receipt holder level. Verified quantities received against bills of lading, purchase requests, and

shipping documents.

Logistics Coordinator/MCT Ground/Air KBR, Ballad, Iraq Nov 2005 – Nov 2007

Serves as a Lead Logistics coordinator assigned to a Movement Control Team, within a designated

nodal Area of Responsibility; Provided movement control services to military or civilian nodal

managing entities. Recommended and coordinated the logistics support structure to perform the

logistics functions of the project. Coordinated with customers to ensure desired logistics objectives,

priorities, and schedules are met and communicated to management. Analyzed work processes and

developed metrics for measurement of performance. Coordinated with Environmental Safety, and

other Shared Services of functional areas as appropriate in regard to logistical functions performed

under contract

Accomplish priority objectives upon demand

AKAL Security, Ft. Hood, TX Jun 2004- Nov 2005

Force Protection Officer

Engaged in Force Protection to prevent possible acts of sabotage and espionage; Controlled access

entry points. Conducted random search of all vehicles entering the post, for threats of bombs and other

explosive devices

Responded to incidents of theft, burglary, and other criminal activity; Qualified with assigned weapon;

Documented incident & accident reports; Provided security for military base; Conducted identification

check on personnel entering military base Used necessary force to protect DOD personnel’s, Reported

persons who violated security regulations, and or committed crimes to local law enforcement agencies;

made security recommendations based upon threats and data received. Posses’ knowledge of force

protection procedures and practices

Motor Transport Operator/Unit Supply Clerk

FT. Hood, TX/ South Korea Jul 2001 - Apr 2004

Prepared and maintained organizational supply records and forms; Received and inspected inventories

for future deliveries; Maintained accounting systems associated with supply management; Secured and

controlled supplies; Used computer applications in work assignments; Performed general clerical

procedures. Coordinates engineer requirements to support an entire brigade. Established and organized

the unit motor park. Operated the (SARSS) Standard Army Retail Supply System for processing and

turning in over 50 million dollars in excess parts and equipment, also used SARSS to receive, store,

issued and shipped parts, materials, tools equipment, and supplies for an entire Brigade; also

maintained stock records for parts and equipment stored in warehouse. Utilized the commands of

D6A, turn in excess parts on 2765, 1348 and D6M; Ensured all documents are complete and ready to

turn-in a timely manner; Supervised and trained employees to operate military trucks and forklift.

Plans, manages, and monitors unit motor transport operations in support of worldwide missions.

EDUCATION AND TRAINING

• Credit recommendation (35 credit hours) from the American Council and

Education, Washington D.C. (2004)

• DA Transportation Specialist (2001)

• Basic Combat Training (2001)

• Medger Evers College (1996)

• Beach Channel High School (1996)

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