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Customer Service Administrative Assistant

Location:
Kent, OH
Salary:
35000
Posted:
November 29, 2013

Contact this candidate

Resume:

Bianka M. Sinkfield

**** ***** **, **** *( Kent, OH 44240

Phone: 330-***-**** (

acbbz8@r.postjobfree.com

Profile

An Administrative and Communication professional offering communication

and office management skills, also proficiency in various Microsoft

Office programs. Works independently and is able to juggle multiple

priorities and meet tight deadlines. My objective is to provide top

notch assisting services using my organizational, interpersonal

communication and computer skills.

Education

Hiram College- Hiram, OH

August 2013 - Present

Major - Communication and Management

Master of Arts

Hiram College - Hiram, Ohio

August 2009-May 2012

Major- Communication

Bachelors Degree

Fortis College- Ravenna, OH

April 2007 - March 2009

Major- Administrative Assisting-Legal

Associate's Degree of Applied Business

Kent State University

August 2003-December 2006

Major- Paralegal Studies, Minor-Business Management

Junior Status

Maplewood Career Center

August 2001-July 2003

Area of Study- Information Technology

Certificate of Completion

Key Skills

Office Administration Document Preparation Data Entry

Skills: Spreadsheets/Repo Calendaring

rts Front-Desk Reception

Records

Management

Computer MS Word MS Outlook

Skills: (Certified MS Access

Specialist) Perfect Practice

MS Excel Networking

MS PowerPoint

Experience

Kent State University Temporary Administrative

Kent, Ohio Secretary,

September 2013 to Present

Prepare documents, presentations, graphs, charts, order office supplies

and schedule book order requests. Organize the museum display, prepare

and submit binding orders for Master Theses and Doctoral Dissertations.

Make travel arrangements, reimbursement arrangements, room scheduling,

and colloquium presentation scheduling for faculty and graduate students.

Open and close the building at the end and beginning of the day. Provide

support to all faculty as needed. Enter and distribute grades and exams.

The Law Offices of John D. Clunk Legal Secretary -Complaints

Stow, OH Department,

June 2012 to June 2013

Handle confidential files for Foreclosure and Bankruptcy cases in all

Ohio counties, I wrote, and proofread legal documents, that I either

electronically file or send out for filing with the specified county.

Contact and update clients on the status of their case, and request

documents needed to proceed with their case, and provide documents.

Portage County Water Resources-Ravenna, Administrative Assistant/Contract

OH Writer

September 2011 to June2012

Prepared contracts, contract books, and bid books for perspective and

winning bidders for construction projects throughout Portage County.

Performed various office tasks such as answer multi-line phones, faxing,

filing, document preparation, and weekly payroll.

Reimer, Arnovitz, Chernek & Jeffrey Legal Secretary-Complaints

Co., L.P.A- Twinsburg, OH Department,

April 2009 to September 2011

Handled confidential files for Foreclosure and Bankruptcy cases in all

Ohio counties, I wrote, and proofread legal documents, that I either

electronically filed or sent out for filing with the specified county.

Contacted and updated clients on the status of their case and provide

high-quality work and documents.

Highlights:

Keep constant contact with clients, as well as other departments in the

firm so they know what is going on or what is needed for the case to

proceed successfully.

Write, mail, or electronically file over 50 legal complaints a week.

Entrusted with client confidential information.

USA Waterproofing-Twinsburg, OH Appointment Setter-

August 2008-April 2009

Provided customer service, set and reschedule appointments, provide

telemarketing services to new clients and set up service.

Highlights:

Called prospective customers to set appointments, reschedule

appointments, and follow up with customers who received service.

Applebee's Neighborhood Bar and Grill Bartender/Server- August

2006-February 2008

Kent, OH

Provided customer service, answered multi-line phones, prepared drinks,

cashiered, and took orders.

Intellicore, Inc. Computer

Networker/Secretary- June 2003-Oct. 2004

Alliance, OH

Setup new computer networks, provide technical support, created a system

with Access to enable sound transmission, answered phones, filed and

prepared payroll.



Contact this candidate