Results-focused and client-centric Administrative Professional with

extensive experience providing coordination, planning and support in high-

volume, deadline-driven environments.

SUMMARY OF QUALIFICATIONS

. Effective multi-tasker who enjoys, and excels, in balancing a wide

variety of functions within a role

. Ability to manage and organize a large, diverse work load

. Technical Skills - Proficient in MS Office Suite including Word, Excel,

PowerPoint and Outlook

. Interpersonal skills - exceptionally comfortable and experienced

developing rapport with a range of clients with various educational

levels, cultural heritages, ages, work experience and opinions

. Communicates clearly using diplomacy, empathy and humour

EXPERIENCE

Staffing/Client Support Coordinator - Toronto, ON

Procom Consultants Group Ltd. - Staffing

November 2011 - January 2013

. Prepared legal contracts, contract renewals and client agreements for

resources and clients

. Created client and consultant paperwork such as letter of employment,

extensions, renewals and termination contracts, Record of Employment

(ROE) and other legal documentation

. Oversaw and co-ordinated client and consultant communication regarding

payroll, paycheque and invoice delivery and general client policies and

processes

. Liaised with Accounting Department, clients and consultants to manage

Account Receivable and Accounts Payable ledger, payment reconciliation

and invoicing

. Tier 1 support to National Sales/Account Manager and Tier 2 support to

Account Sales Managers

. Prepared weekly detailed reports for Managers and Clients

Recruitment Coordinator - Toronto, ON

Statistics Canada - Census 2011 Fixed Term

Contract: January 2011 - August 2011

. Conducted candidate process management such as outsourcing, screening,

testing, interviewing, criminal record name checks and fingerprinting

. Hired personnel for managerial, administrative and customer service

representative positions

. Compiled, maintained and updated records of HR decisions in the Census

Automated Recruitment System (CARS), a talent management software

. Coordinated and made logistics arrangements for interviews, tests and

training sessions to support the recruitment activities of the Manager of

Recruitment and the Recruitment Team

. Designed training material and conducted training for new hires and

skills updating sessions of Census Automated Recruitment System (CARS)

. Provided assistance to Manager of Recruitment and a team of Test and

Selection Clerks in a high volume hiring environment; secondary support

to General Manager and Accounting Department

. Acting manager in the absence of Manager of Recruitment

. Achieved recognition nationally as first office meeting project deadline

for Census recruitment

Executive Assistant - Toronto, ON

The Daniels Corporation - Builder/Developer

June 2008 - October 2009

. Provided executive administrative and personal support to the President,

EVP and SLT

. Coordinated and prepared proposal responses and monitored the Proposal

Response process

. Prepared the final RFP, including printing, collating, binding and

coordination of delivery

Executive Assistant Cont.

. Produced various correspondence including corporate proposals, tenders,

presentations, spreadsheets, reports and created documentation and

policies manual for support staff

. Coordinated schedules and maintained multiple daily calendars

. Prepared and booked travel arrangements, and made reservations for senior

management

. Liaised with charitable organizations and organized fund-raising events

in conjunction with the corporation's volunteer program as well as

special events and large scale corporate functions

. Researched/analysed using multiple sources including internet and

business publications

. Scheduled meetings and conferences including location arrangements,

conference calls, video conferences, audio-visual equipment, materials

for distribution and catering

. Answered incoming calls on multi-line telephone system and handled

customer inquiries and concerns in a professional, efficient manner

Executive Administrative Assistant - Toronto, ON

Environics Research Group Fixed Term Contract:

December 2007 - April 2008

. Provided executive support to the President and the CEO of the company,

and secondary support to the Chairman of the Board, Senior Financial

Controller, 5 Vice Presidents and 3 Senior Associates

. Managed President's media events (TV, radio, print and speeches)

including scheduling engagements/travel arrangements, producing

contract/fee schedules, acting as Client/Media Liaison

. Provided presentation updates often working with very tight deadlines

. Prepared expense reports and was responsible for banking for the

President and the CEO

Instructor - Group Exercise and Personal Trainer - Toronto, ON

Bally's Total Fitness, FitMom Canada, FitBurst (contractual)

2001 - 2007

Customer Service Representative/Call Centre Support - Toronto, ON

Galileo Canada

1997 - 2000

VOLUNTEER EXPERIENCE

Interpreter (English/Hungarian) - Oshawa, ON

Enterphase Child & Family Services

2012 - present

EDUCATION

Human Resources Management

Courses Completed: Human Resources Management & Recruitment and Selection

Centennial College, Toronto, ON - Expected Graduation: 2014

Microsoft Certified System Engineer - MCSE

Herzing College, Toronto, ON - 2000

Tourism and Travel Counsellor Diploma with Honours

Finalist for Air Ontario Award for Highest Academic Achievement - 1994

Fanshawe College, London, ON - 1995

Textile Engineer Diploma

Institute

of Industrial Technology, Hungary - 1990

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