Reno, NV *****
**********@***.***
Ernest L. Rittner
Summary
Over 15 years of operational management experience
culminating in multi-faceted executive leadership at the
corporate level. Proven ability to design and implement
change management processes and procedures increasing
overall bottom line performance over a variety of metrics.
Skills
. Workflow coordination and optimization
. Cost reduction and efficiency improvement
. Multiple site operations management
. Transportation and logistics
. Productivity review and enhancement
. Operational audit and verification
. Cross department workflow relationships
Experience
2011-2012 Pick-N-Pull Rancho Cordova, CA
Regional Vice President, Operations
. Benchmarked newly created position to manage growth
. Managed 3 Regional Directors/13 stores/6 states
. Development of recruiting, training and auditing for area
. Regional business development
. Direct profit/loss management
. Capital expenditure planning and forecasting
. Designed and implemented new process/procedures
. Review and mentoring of managers
. Expenditure approval and review
. Leader in "Green Industry" automotive recycling
2007-2010 Copart, Inc. Fairfield, CA
Vice President, Operations
. 4 billion dollar leader in international market/ 1.25
million units
. Developed and implemented college recruit program in tandem
with HR
. Responsible for all aspects of Central Operations Group
. Plan, process, and implement new procedures
. Increased operational audit compliance/annual revisions
. Recruited and developed new managers and seasoned employees
. Strong Profit/Loss statement knowledge/instructed training
class
. Created and implemented national staffing model
. Vast cross department experience
. Oversaw and drove credit card program/1.5 million revenue
2005-2007 Fairfield. CA
Assistant Vice President, Operations
. 49 facilities in 15 states
. Hurricane Katrina and Ike catastrophe response leader
. Managed all metrics of 7 Regional Managers
. "Fly-by" Operations auditing
. Hosted regional quarterly meetings
. Extensive travel to maintain/build relationships
. Oversaw operational tow/labor catastrophe rates
. Assisted on Regional level as needed in Pacific Northwest
2003-2005 Phoenix, AZ
Regional Manager
. Responsible for 5-7 facilities in 5 states
. Audited, trained, coached and mentored General Managers
. Drove metrics and budgets, maintained SLA's
. Coordinate at local level for regional meetings
. Extended conflict resolution for group
1999-2003 Harrisburg, PA/ Hartford, CT
Floating General Manager/General Manager
. Oversaw day to day operations of 3rd largest flagship
facility
. Approximately 64 employees
. Management of exempt, non-exempt employees and company
drivers
. Traveled and troubleshot problem facilities
. Greenfield facility openings/start up projects
1998-1999 EGL Logistics (Formerly Eagle USA)
Harrisburg, PA
Operations Agent
. Logistical agent for Harley Davidson account
. Handled routing/service for California and Texas
. Implemented warehousing, brokerage capacity, and load
procedures
1997-1998 Schneider National Carriers Carlisle, PA
Service Team Leader
. Responsible for dedicated account services
. Department of Transportation compliance and additional
training
. Maintained and monitored driver performance
Education
Bloomsburg University Bloomsburg, PA
. B.A., History
. Additional graduate work at New Mexico State University,
Las Cruces, NM, and Temple University, Harrisburg, PA.