Customer Service

K R I S TA L S W I N TO N

**** ********* ****** 843-***-****

Charleston, SC 29414 acbb6a@r.postjobfree.com

OBJECTIVE

To obtain a position with a reputable company where I can utilize my skills, interest, experience, and education

SKILLS PROFILE

Extraordinary customer service, organizational, verbal, and communication skills

•

Proficient in Microsoft Word, Excel, PowerPoint, Citirx, Centricity, IDX, and Practice Partner

•

Excellent multi tasking skills, including scheduling patient related appointments

•

Parapro Assessment (Score 457)

•

E D U C AT I O N

Centura College of Charleston, SC

Major: Medical Assistant

Certificate Obtained: 08/2008

R EL E VA NT T R AI NI N G

Moderate Risk Public Trust Clearance Keyboarding Type 42 WPM

• •

Medical Law and Ethics Healthcare Reimbursement 1 and 2

• •

Medical Terminology Microcomputer Fundamentals Specializing in

• •

Anatomy and Physiology 1 and 2 Microsoft Word and Excel

•

CPT, CPT Intermediate, and ICD 9 Coding

•

Medical Office Procedures

•

HPP & ECW Training

•

WORK EXPERIENCE

ATC Healthcare Staffing Charleston, SC 04/2013 current

Medical Office Assistant

• Handling and answering external as well as internal calls and transferring to appropriate departments

• Managing patients appointments according to doctor’s schedule

• Attaching documents to patients’ charts from fax inbox

• Taking phone messages (consults, refills, questions about medications, or etc.)

Charleston County Community School Charleston, SC 08/2012 01/2013

Assistant Site Coordinator

Administers standards of behavior and discipline for the purpose of ensuring the safety and well

•

being of students

Assists students, individually or in a group, with lesson assignments for the purpose of presenting

•

and/or reinforcing learning concepts

Collaborates with the After School Program Manager for the purpose of implementing and

•

maintain services and/or programs

Mark Child Development Charleston, SC 09/2008 06/2012

Child Care Provider

Planning activities such as storytelling or art projects

•

Organizing the classroom and planning intellectual activities for children

•

Interacting and teaching children about numbers, colors, and shapes

•

Preparing snacks

•

Dr. Akom OBGYN Office Charleston, SC 03/2005 07/2008

09/2008 09/2010

Front Office Assistant

• Welcome patients as they contact the center personally or via phone, and explain available services,

payment categories, and billing procedures

• Schedule appointments; direct walk in patients and emergencies as per established policies and

procedures

• Review and verify patient coverage of insurance or other agencies

Contact this candidate