Sales Customer Service

Joanne E. Pomeroy ** Tsienneto Rd, Derry, NH *****

***********@***.***, Cell 603-***-****

Summary:

Motivated sales professional with 15+ years of experience utilizing a

variety of professional skill sets. Background reflects strengths in

leadership roles, as well as presenting products to customers while

establishing key relationships at many levels within account base.

Successful sales record within enterprise as well as Federal and State

Government sectors.

Experience:

2003-2012-Senior Government Account Manager, Team Lead Manager/Mentor

Hello Direct/Jabra/GN Netcom, Nashua, NH

Daily prospecting and marketing of telecommunications products to existing

accounts. Expansion of base of accounts as well as, adding new prospects

to increase revenue, and broaden existing territory.

o Over 100% of quota 9 years running

o Adding new qualified contacts and customers on a daily basis

o Top 10% revenue producer on team sales floor of 50

o Focus on Federal and State Local Government Accounts

o Team Lead to support government representatives on sales team

o In top 5 revenue producers 7 years out of team of 50 reps.

2002-2003-Executive Account Manager, PC Connections, Merrimac, NH:

Marketed and sold computer products to Fortune 500 Companies. Programs

established to prospect and penetrate new business.

o 75 Cold calls per day, averaged 100+

o Averaged 30K gross margin per month

1998-2002-Senior Trader, Converge, Peabody, MA:

Senior trader of semiconductor products for a large global electronics

exchange. Sold and purchased semiconductors from vendors to fulfill

customer requirements. Sourced products to meet customer demand.

. Ranked number two in purchasing and sales in 1999 & 2000

. 3 Million in gross sales in 2000

. Top Rookie of the Month for 8 consecutive months in 1999 & 2000.

. Exceeded daily call quota with 100+ calls daily

Education:

Marketing, Franklin Pierce College

Software:

Real World Accounting, MS Word, Excel, PowerPoint, Visual Basic, Lotus, ACT

Software, Sales Force, Navision

Skills:

. Cold Calling/Prospecting

. Time Management

. Territory Development

. Customer Service and Quality Assurance

. Vendor and Client Relations

. Negotiation and Closing

. Key Account Relationship Management

. Marketing Strategies

. Sales and Marketing Management experience

. Verify credit of corporate accounts via Dun & Bradstreet

. Sales Force CRM

. ACT CRM

Contact this candidate