Customer Service High School

JEROME FIETCHER

*** ***** ** #** ******* Ca, ****0

(Cell) 510-***-****

(HOME) 510-***-****

acbaan@r.postjobfree.com

OBJECTIVE: To obtain a responsible position in a reputable company which I

will utilize my communication, interpersonal skills, education, and provide

an opportunity for professional growth.

QUALIFICATIONS & SKILLS

. Excellent customer service skills; efficient, friendly, & professional

. Strong multi-line telephone skills & general office duties

. Professional office etiquette with co-worker and public

. Great team player and able to work with limited supervision

. Excellent verbal & writing skills

. Computer knowledge including MS Word, Excel, Power point, Internet,

Faxing & E-mail

. Capable of multitasking in high volume atmosphere

EDUCATION

. RICHMOND HIGH SCHOOL - DIPLOMA

SECURITY GUARD CARD # 1719101 renewed until 2015 [pic]

TWIC CARD [pic]

WORK HISTORY

FIRST STUDENT

05/2013- present

school bus driver

drive route

drive charters

. PERSONAL PROTECTION SERVICES, RICHMOND, CA

05/2011-03/2012

patrol facilities by foot and vehicle

observe and report any suspicious behavior

look out for fires and other potential dangerous situations

CORNERSTONE ASSITED LIVING, NOVATO, CA 94949, 04/2009-05/2011

. Provide care for autistic & severely mentally ill adults in their

homes

. Assisting them with activities of daily living

. Assisting with emotional support

. Providing safety support

STA NOR CAL, SAN RAFEAL, CA 04/1998-04/2009

. Provided patient care assisting activities of daily living

. Monitor and recording vital signs & Administer Medication

. Provided emotional support

. Provided friendly & efficient customer service to all medical

personnel

INSTRUCTOR/JOB COACH TRANSPORT DIR, MARIN DAT ACTIVTIES CENTER SAN RAFEAL,

CA 94949 11/1998- 09/2009

. Instructed and assisted Autistic Adults with therapeutic exercises

. Managed medication inventory control log & document patients health

conditions

. Provided friendly & efficient customer service

. Provided assistance with job detail

. Van maintaince, cleaning, route dispatch, route coordinator

CONTRA COSTA SUPPORTIVE LIVING NOVATO, CA. 07/1998-09/2009

. Provided care for severely mentally challenged children

. Planning routine scheduled outings

. Assisting them with outdoor activities and therapeutic activities

SAFEWAY INC..

07/1997-09/1998

stocking and replenishing shelves

cleaning

retrieving baskets

* References upon request

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