Sap Manager

Zahid B

Phone: 918-***-****

Email: acb9z9@r.postjobfree.com

SUMMARY:

• Over 6 years of experience in SAP Basis/Netweaver Administration and Overall 14 years of IT

experience

• Multiple full life cycle implementation of SAP Business Suites Applications

• Experience with various systems like SOLMAN, ECC, BW/BI, CRM, SRM, EP and various SAP

Applications

• Experience with BRTOOLS, Config Tools, Visual Administrator, EWR, Charm and

Maintenance Optimizer

• Experience with TREX 7.1, ESS, MSS Business Packages and experience in SLD

• Well familiar with day to day tasks like Installation, Configuration, Upgrade, Monitoring and

Troubleshooting of various SAP Components on both ABAP & JAVA Stacks, Support Packs,

Notes, Plug-Ins, Performance Tuning, Transport Management, Client Copy, System Refresh,

Middleware Connectivity and Resolution Issues

• Experience in BOBI/BOBJ, CUA, RFC, Spool Administration and Batch/Background jobs

• Integration with 3rd party software such as Nakisa, Vertex, Sabrix, Biztalk, Tibco, Winshuttle,

Informatica

• Strong Database Administration Skills to include Oracle, SQL Server and MaxDB

• Understanding of ABAP language and experience in writing Shell Scripts in Unix environment

• Adopted in combining SAP technical and analytical abilities along with a strong sense of

dedication and good interpersonal skills to exceed client expectations

KEY SKILLS AREA:

• Industry Knowledge

Pharmaceuticals, Manufacturing, Utility, Telecommunications, IT Services

• SAP Modules/Component Knowledge

BASIS/NetWeaver, Solman, EP, BI/BW, ABAP, BOBI/BOBJ, HCM, FICO, SRM, MDM, CRM,

SCM, PLM, PI, GRC, ESS/MSS

• Database and Tools Knowledge

Oracle 9i/10g/11g, SQL Server, MaxDB, MS Access

Visual admin tool, Config tool, ABAP/4, Java, SQL, BRTOOLS, SQL*Loader, Import/Export, Toad

• Operating System Knowledge

AIX 5.2, 5L, 6.3/Solaris 8, 9, 10 /HP-UX/Red Hat/Suse Linux, Windows 2003/2008

TECHNICAL SKILLS AREA:

SAP Installation: SAP Upgrade:

• SAP SOLMAN 7.1 with Oracle on HP-UX, Windows • SAP ECC 4.7 to ECC 6.0

• SAP BI 3.5 to 7.00

2008

• SAP ECC 6.0 with Oracle on Linux, AIX, Solaris, • SAP BI 7.00 to 7.02 (EHP2)

Windows 2008 • SAP Kernel Upgrade 7.02 to

• SAP SRM 7.0 with Oracle on Sun Solaris 7.20

• SAP EP 7.0 with Oracle on Sun Solaris, Windows-2003 • Oracle 10g to 11g

• SAP BI 7.0 with Oracle on Sun Solaris

PROFESSIONAL EXPERIENCE:

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Corptoolkit, Warrenville, IL Jan 2013 - Present

SAP Basis Administrator (SOLMAN, ECC, BI, EP)

• Downloaded media files, segregated and installed solution manager 7.1 SR3

• Performed post installation steps and configured Basic configuration SLD, LMDB and managed

system

• Installed and deployed “On the fly Host agent” throughout SAP landscape, installed Whily

Interoscope

• Configured Maintenance Optimizer to download software’s from SAP Service Marketplace

• Downloaded SAP router files, installed and configured to connect with SAP service Marketplace

• Installed ECC 6.0 SR3 and performed post installation steps. Planned and executed EHP

Upgrade of SAP ECC system to EHP5 using EHPI tool with Downtime Minimized strategy and

performed all of the Post-Upgrade steps

• Installed, applied add-ons and configured SAP BI system on Netweaver 7.3

• Performed post installation steps on SAP BI System to include applying licenses

• Created RFC connection and configured SAP BI system to connect with SAP ECC 6.0

• Resolved issues during system configuration and SAP Router configuration

• Configured Transport Management System (TMS) for SAP ECC and SAP BI Systems

• Registered and configured satellite systems in Solution Manager as Managed System

Comcast, Philadelphia, PA Jan 2012 – Dec 2013

SAP Basis Administrator (ECC, CRM, SOLMAN, EP)

• Installed and performed post installation of Solution Manager 7.1 SR3 including Charm and

Maintenance Optimizer

• Planned and executed the EHP Upgrade of SAP ECC system to EHP5 using SUM tool with

Downtime Minimized strategy and performed Post-Upgrade steps

• Configured satellite systems in Solution Manager as Managed System.

• Monitored system with SM51, SM59, SM12, SM13, DB02, ST22, SM21, SM66 and Disk space

monitoring and took appropriate action

• Worked with QA team to identify and set up FUT, FIT, UAT

• Configured Single Sign-On (SSO) from SAP EP to SAP ECC, CRM

• Generated the stack xml via Maintenance Optimizer. Deployed support pack stack to ECC via

SPAM/SAINT and SAP EP via JSPM. Integrated Nakisa Org Management and Vertex Tax

Software using SAP NetWeaver

• Configured Load balancing with multiple dialog instances and performed workload analysis

• Performed daily system monitoring including system logs/trace and lock entries

• Investigated issues, did root cause analysis and raised OSS message in Service Market Place

Takeda Pharmaceuticals, Deerfield, IL Apr 2011 – Dec 2011

SAP Basis Administrator (ECC, CRM, SRM, SOLMAN, BI)

• Installed Sandbox ECC 6.0, SRM 7.0, BI and Portal 7.0 and performed post installation steps

• Performed SAP SRM System Upgrade from 5.0 to SRM 7.0

• Performed Post-Install steps for BI-BEx tools configuration and RSPOR_Setup configuration

• Configuration of SSO between Enterprise Portal and SAP source systems using the

STRUSTSSO2 tcode

• Performed system refresh of ECC 6 EHP4 from Prod to QAS and performed post-refresh steps

pertaining to profiles, import of user master, BDLS, SGEN, SLD configuration and RFC

connection to Quality Source systems

• Performed Database Administration activities such as Extending tablespaces, data files and

DBSTATS using BRTOOLS

• Configured back-end connectivity from EP to other source systems such as SRM, ECC and BI

2

• Coordinated with ABAP team for SPDD, SPAU modification adjustments as post upgrade

activities

• Monitored SAP ABAP and JAVA Stack after upgrade

• Performed local and remote client copies on ECC and SRM

• Configured system landscape directory (SLD) for ECC and SRM

• Acted as liaison between SAP Security Team and Business team

• Maintained documentation on Installation, support pack installation, and performance

monitoring and tuning

American Water, Cherry Hill, NJ Nov 2010 – Mar 2011

SAP Basis Administrator (CRM, EP, BI)

• Performed kernel upgrade for CRM

• Performed database, work process and SAP performance monitoring and Tuning

• Handled database tuning, SAP performance tuning and Transport administration

• Configured Transport Management System for CRM landscape

• Analysed failed transport logs and coordinated with functional team for resolution

• Cleaned old logs and files from TRANS directory

• Applied notes and support packs to SAP CRM 4.0 & EP 6.0

• Worked with BI Team in resolving data load and performance issues

• Solved user related problems and queries regarding Functional Operation

• Analysed system logs and ABAP dumps and system health check

Abms Tech, Malvern, PA Mar 2009 – Oct 2010

SAP Basis Administrator (ECC, BI, EP, SOLMAN)

• Performed Sizing of SAP Landscape using SAP Quicksizer tool

• Installed and configured Solution Manager 4.0, Early Watch Alert, CHARM, Alert Monitoring,

Issue Management, Roadmaps, Business Blueprint and Project Administration

• Configured network setup between OSS and internal SAP servers using SAP routers

• Installed EP 7.0 (NetWeaver 2004s) and configured with BI environment to implement BI JAVA

• Upgraded Oracle from 10g to 11g R2

• Upgraded SAP ECC 4.7 to SAP ECC 6.0 and SAP BI Upgraded from 3.5 to 7.00

• Performed modification adjustment with SPDD/SPAU after confirmation from developers

• Deployed SCA files and patches for AS JAVA (Portal) using JSPM and SDM

• Managed memory parameters for performance tuning of Portal using Visual Admin and Config

tools

• Applied patches to resolve functional issues

• Configured User Management Engine and maintained users and authorizations on Portal

• Performed tuning, monitoring and Workload Analysis of the SAP systems

• Defined background jobs, checked status and resolved issues

• Scheduled housekeeping jobs and changed variants as per SAP note with respect to new changes

• Downloaded and applied support packages, notes and plug-ins and resolved errors

• Configured interface connection with Tibco and Netweaver for real time communication

• Performed Backup & Recovery procedures of Oracle Database using BRTOOLS

Public Service Electric and Gas, Newark, NJ May 2007 – Feb 2009

SAP Basis Administrator (ECC, NW2004s, SOLMAN, BI, EP)

• Administered Oracle Database and Maintained Tablespace using BRTOOLS

• Maintained Instances and Monitored SAP at OS-level, DB-Level & Application level

• Configured Transport Management System, Analyzed transport log to verify success of import

• Resolved issues for end-user login, Print spool and Printer configuration

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• Reset password for SAP* in j2ee instances using config tool

• Applied OSS notes and preformed daily trouble shooting tasks

• Performed SPAM/SAINT upgrade

• Imported and maintained start instance and default profile

• Maintained authorization for the users

• Created RFC connection between ECC and BI

• Performed hot and cold database backup using BRTOOLS

• Configured SPAD and resolved spool issues

• Analysed System Log, Traces & ABAP Dumps for Troubleshooting

• Monitored Lock entries and updated termination errors

• Performed Work Load analysis, Alert Monitoring (OS, DB, and SAP) and Load Balancing.

• Configured, scheduled and monitored background jobs

• Performed Buffer management and Performance tuning

• Manually imported transport request using tp Connect

SunGard, King of Prussia, PA July 2005 – Apr 2007

Sr. Software Engineer

• Developed system to update employee information from Lotus Notes and send email notification

to relevant users.

• Setup employee’s statutory information to include tax, working hours and compiled year end

reports.

• Used JDeveloper to create HTML pages and imbedded PL/SQL block for Workflow notification.

• Created outbound benefit interface package to send all active and term employee’s data to Aetna.

• Developed PL/SQL procedure and used Oracle APIs to convert data to Oracle HRMS system.

• Created system to reset data base user’s password to comply with Sarbanes-Oxley & notified

users thru Workflow

• Created security profile, Organization/Position hierarchy and responsibilities for group of users.

• Designed and developed number of Workflow to include salary change, rehire, direct deposit etc.

• Analysed, cleansed HR data and reconciled with ADP data and make sure that data is in sync in

both database.

• Developed training materials to hire an employee, update their master data and terminate

process.

• Developed complex discoverer reports and shared with payroll and finance department.

• Prepare relevant documents to be used for regression testing so basic functionality of system can

be tested.

• Created responsibilities, security profiles and attached security profile to responsibilities.

• Resolved issues including OTL, Contingent Worker and managed all implementations.

Ciena Corporation, Linthicum, MD Jan 2001 – Jun 2005

Sr. Software Engineer (Oracle, Java, PL/SQL)

• Performed conversion of employee from acquired companies and loaded merit review data

• Created and linked elements to maintain data for employee stock purchase plan (ESPP)

• Developed interface program for employees benefits, 401k plan to run every Payroll cycle

• Mapped fields from Oracle HR application tables to ADP Payroll data fields for integration

• Modified ADP connection views to add additional fields required by ADP PCPW application

• Created ADP translation table to manipulate data as per requirements

• Developed and maintain application and database in Hyperion Planning and Essbase Databe

EDUCATION/TRAINING/COURSES/RESIDENCE STATUS:

4

• Masters in Management Information Systems

• Various web base trainings in self-development like, leadership, project management and MS

products

• Advanced computer networks, Wireless communications, Broadband networks, Operating

systems, Solaris Zones/Windows VMware, Database Administration, Unix Administration, Digital

signals processing, Network Administration (LAN, WAN, TCP/IP), Application protocols like

FTP, SMTP, DNS and Security

• US Citizen

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