Project Quality Assurance

Sambit Subhankar Jena

**** ******* *** ***. ***, Raleigh NC 27616, Tel: +1-919-***-****, E-mail:

acb9xx@r.postjobfree.com

Total 7 years of experience in the Information Technology Industry in

Quality Assurance (Mainframe Support & Testing, Database Migration Testing,

Manual Web Testing) in the area of Banking and Finance (CREDIT CARDS, DEBIT

CARDS, INTERNET BANKING Retail & Commercial, SWIFT & CCAP Payments and

Investment Banking) domain. My assignments include engage client partners,

Requirement Analysis, Application Maintenance, Functional Studies, Quality

Reviews, Functional Testing, Regression testing, Integration Testing,

defect management, support UAT & Implementation testing & reporting etc. I

have worked on projects for clients such as Discover Financial Services

(US), Lloyds Banking Group (UK), JP Morgan & Chase and Key Bank (US) &

BBandT Bank (US)

Organization: Cognizant Technology Solutions

Duration: February 2007 to Till Date

Designation : Associate Projects

Title of the Degree with College/University Year of Passing

Branch

Bachelor of Technology Orissa Engineering 2006.

College, Bhubaneswar.

Technical Skills

Hardware / zOS, Windows, UNIX

Platforms:

Technology: Mainframe Batches, Web, Database

Programming COBOL, JCL, CICS, JAVA, SQL

Languages:

Databases: DB2, Oracle

Tools: File Aid, IBM Debug Tool, HP Service Center, IBM Debug

Tool, SPUFI, QMF, IBM Enterprise FileNet, HP ALM, MS

Team Foundation Server(TFS), SQL Developer

Version Control MS Visual Source Safe (VSS), Endevor

Systems:

Certifications

Cognizant Certification in Credit Cards - BFS

Relevant Project Experience

Project #1

Title Email records Management

Client BBandT USA

Project Type Testing

Tools Outlook, IBM Enterprise Filenet, MS Team Foundation

Server(TFS), Web based manual

Team Size 3

Role Test Lead

Period Oct 2013 to till date

Project Objective

Email communications between the customers and the bank regarding accounts,

checks, dispute, reward, mortgages, loans etc are moved from Outlook to IBM

Enterprise records for better security, storage and retrieval. The end

users have to fill a metadata form to mark the emails as records and the

emails would move from Outlook to the IBM Enterprise Filenet for storage.

There would be a Records coordinator to admin these activities. Also, the

PST creation and Archive functionality will be disabled for the user. The

only place to store the emails would be the IBM Filenet.

Role and Responsibilities

- Engage client partners, study requirements, review and prepare

functional test plan, estimate efforts, drive status calls &

present test summary report

- Knowledge transfer and assign work to off shore team

- Review system test results by verifying records & Data follow up

defects

- Support UAT testing

- Working on 2014 process and quality improvement roadmap for BBandT

& Cognizant engagement

Project #2

Title Trust Accounting Platform Replacement

Client Key Bank USA

Project Type Testing

Tools Mainframes, ETL, SQL Developer, Oracle, HP Quality Center,

Web based manual

Team Size 5

Role Test Lead

Period May 2012 to till date

Project Objective

Key bank wants to replace AMTRUST application with SunGard's Global Plus

database which is Oracle based. AMTRUST application is built on mainframe

platform which used DB2 database. Currently there are mainframe batched

which extract the data and produces various report. As the migration takes

place, these batches will start to extract data from SunGard's Global Plus.

To make sure that the data is migrated properly and the existing

application works properly without affecting it customer testing is

required.

Role and Responsibilities

- Engage client partners, study requirements, review and prepare

functional test plan, estimate efforts, drive status calls &

present test summary report

- Review data using SQL developer & Mainframe files, follow up

defects

- Work on onshore-offshore model

- Led team to manage monthly executive report at project level

- Worked on CMMI level 5 process audit and review

Project #3

Title FTS & G-ACH

Client JP Morgan & Chase

Project Type Testing

Tools NDVR, QMF, File Aid, IBM Debugger, Filenet, HP Service

center

Team Size 6

Role Test Lead

Period March 2011 to February 2012

Project Objective

G-ACH (Global Automated Clearing House) is an electronic method of making

high volume and low value payments at a low cost. It is used for clearing

Direct Debit and Credit Payment transactions. These transactions are sent

through batches and are routed through global pay source. RPS (Receivable

Processing System) is especially designed to receive and process deposits

and Forex Transactions.

FTS (Fund Transfer System) deals with high value and low volume

transactions. It handles approximately 75,000 to 80,000 transactions per

day. It involves credits and payments. FTS sends/receives transactions in

form of Message type as MT100, MT102, MT103, MT202, etc. Also it deals with

online CICS screens & regions.

Role and Responsibilities

- Engage client partners, study requirements, review and prepare

functional test plan, estimate efforts, drive status calls, Review

system test results, follow up defects & present test summary

report and sign off

- Manage the code and environment for execution

- Executing test cases which processes SWIFT/CCAP payment/credit

transaction till awaiting batch and settle the transaction

- Support UAT team and work closely with development & DBA team

Project #4

Title Internet Banking (Retail & Commercial)

Client Lloyds Banking Group

Project Type Integration Testing.

Tools NDVR, QMF, File Aid, IBM Debugger, HP Service center

Team Size 24

Role Test Lead

Period July 2010 February 2011

Project Objective

Lloyds Banking Group has acquired Halifax bank & Bank of Scoltland.This

integration program is to manage the internet banking users of Lloyds

Bank & HBOS (Halifax & Bank of Scotland) post migration. The Internet

banking users log on to their accounts and do some transactions,

registers for alerts or request for new devices etc. All these requests

are processed through mainframes batches. Below are the batch details.

- Letters Batch,SMS Batch, Bulk Payment Batch, Travel Money, MIS

Reports and others

The internet banking customers fall under two categories retail and

commercial. The above batches process both type of customers. Also there

have been a lot of table structure changes in order to accumulate the

branding changes. It was called Data migration testing. The jobs were

developed by DBA team and were system tested.

Role and Responsibilities

. Engage client partners, study requirements, review and prepare

functional test plan, estimate efforts, drive status calls,

Review system test results, follow up defects & present test

summary report and sign off

. Mange the code & Environment for execution

. Manage client partners, UAT team and work closely with

development & DBA team

. Study and impact analysis of CRs( Change Requests)

Project #5

Title Debit Cards & ATMs

Client Lloyds Banking Group

Project Type Integration Testing.

Tools NDVR, QMF, File Aid, IBM Debugger, HP Service center, NCR

& WINCOR ATMs

Team Size 24

Role Senior Test Analyst

Period October 2009 to June 2010

Project Objective

Cards & ATM Testing:-

The team deals with the Debit card processing.

. There are total 14 applications supporting the Debit card processing.

. The authorization starts from BASE 24 and comes to CMAS (Card

management Application system) for various processing.

. CMAS issues new debit cards for new customer and existing customers

accounts and sends the details to third party Gemalto for physical

card Production

. Lloyds receives files from VISA, MASTERCARD & LINK containing COC

transactions. BASE II & ASVQ process these transactions.

. Test the branding, interface and ATM functionality ( Deposit,

withdraw, Supervisor mode functions)

Role and Responsibilities

. Lead a team of 4 for two applications BASE II & ASVQ (AS 400 query

system) among the 14 application. My work deals with preparation of

Regression test plan and test cases, master test plan and

Functional test plan.

. Analyze Requirements, prepare Master test plan, Functional test

plan & Test Scenario

. Test system on online & Batch components of Card Management &

Authorization System (CMAS).

. Maintaining Defect Log: Defect Logging, Re-testing, Tracking &

Analysis using Quality Center.

. Daily & weekly status reporting.

Project #6

Title Striving To Achieve Rapid Settlement (STARS)

Client DISCOVER FINANCIAL SERVICES

Project Type Application maintenance and production support

Operating System Windows XP,zOS/390 Mainframe

Tools NDVR, QMF, File Aid, IBM Debugger, HP Service center

Team Size 24

Role Senior Developer & Support Analyst

Period March 2007 to September 2009

Project Objective

Striving To Achieve Rapid Settlement (STARS): (Discover Team Name)

The Striving to Achieve Rapid Settlement (STARS) system exists

. To gather and process credit card charges and other monetary

transactions daily involving Discover Financial Services, Incorporated

(DFSI) merchants.

. To correctly pay or invoice Discover Financial Services merchants

through various external mechanisms.

. To prepare internally used reports to track and balance Discover

Financial Services merchants transactions.

. To pass approved Discover cardholder transactions to DFSI Cardholder

Posting and Billing (CPB) systems.

. A CICS-based mainframe process known as Log Edit And Route (LEAR) that

receives logs and edits Merchant transaction batches transmitted

through the Sears Technology Electronic Data Interchange (STEDI) and

GXS, a mainframe CICS application that drives LEAR repeatedly

throughout the day.

. A CICS-based mainframe process known as Settlement Calculation and

Route (SCAR) that calculates Merchant discounts.

. An overnight mainframe batch job stream of approximately 250 jobs that

develops internal DFSI reports and prepares the database environment

for the succeeding day's CICS processing.

. Production Support for MERS (Merchant External Reporting System), ACSS

(Acquirer Clearing and Settlement System), MAPS (Merchant Acquiring

Program Reporting System), SAFE (Adjustment files from other teams)

and SCIFI (Settlement Clearing Interchange and Fees Interface)

Role and Responsibilities

. Analyze requirements, prepare design document, code & test programs

and Implement finally

. Communicate with the business units and subject matter experts.

. Developed REXX panels for System Testing and perform the System

testing.

. Address performance related issues. Answer to the queries raised by

the business team, merchants on a SLA basis.

Experience Summary

Education and Certifications

Experience Summary

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