Human Resources Administrative Assistant

PERSONAL INFORMATION

Name: Jeffery Wenger

Residence: Seestrasse 297, 8038 Zurich

Telephone: +41-76-477-**-**

Marital status: Single

Nationality: Swiss/Canadian

Date of Birth: 15/06/1981

SUMMARY OF SKILLS AND ACCOMPLISHMENTS

Over 10 years of experience working in client service roles

Experienced HR/Compensation and Benefits Consultant

Significant experience working in a Customs Import/Export field

Successfully administered and enforced various corporate policies, acts, and regulations

Effectively managed a client list of over 150 accounts

Developed strong influencing and presentation skills through business consulting projects

Good knowledge of IT roles, processes, and systems including SAP

Able to effectively lead and contribute to the skill development of team members

Possess excellent project management skills

Able to effectively handle sensitive and confidential information

Supported the development and implementation of an Employee Self Service Portal

Demonstrated mathematical strength while handling complex transactions

Able to identify, extract, organize, and synthesize information from different sources

PROFESSIONAL EXPERIENCE

Canada Border Services Agency, Vancouver BC, Canada 05/2004 – 09/2013

Traveler Services Representative

09/2006 – 08/2010 and 01/2013 – 09/2013

Ensured compliance with regulations pertaining to Import/Export, Customs, Immigration,

and Agriculture

Administered programs and services with local and international stakeholders

Classified articles and assessed and collected tax and duty on merchandise

Processed and issued seizures and penalties for violations of customs regulations and policies

Processed and input Visa and Commercial documentation into computerized systems

Compensation and Benefits Consultant

08/2010 – 09/2012

Payroll Administration - provided services on remuneration issues including: pay,

entitlements, deductions, benefits counseling in leave without pay, terminations, and pension

Utilized SAP HR modules for Compensation processes

Provided consulting services on insurance related plans such as: Disability Insurance, Health

and Life Insurance, Management Insurance, and Employment Insurance

Advised and counseled Managers, HR Practitioners and Employees/Representatives

regarding compensation programs and corporate policies

Assessed the financial impact of proposed compensation or benefit programs for employees

to propose scenarios

Human Resources Generalist

08/2011 – 12/2011

Screened, assessed, and interviewed candidates for job recruitment

HR Project Management Support - Audited staffing files to ensure compliance with National

Headquarters

Recruitment Administration - developed assessment tools for recruitment processes

(assessment criteria, marking scale, written test, interview questions, reference check

questions)

Maintained employee data and provided support for HRIS

Provided advice and assistance to management and staff on Human Resources policies,

procedures, and legislation

Administrative Assistant

05/2004 – 09/2006

Sorted and handled incoming email, faxes, and post

Coordinated and made travel arrangements

Recorded and prepared meeting minutes

Ordered supplies

Maintained a calendar of events, scheduled and coordinated meetings, workshops, and

conferences

HDS (Relay), Vancouver BC, Canada 05/2002 – 05/2004

Inventory Merchandiser/Cashier

Managed all aspects of inventory control

Completed orders for merchandise

Attended to cash duties (preparing deposits, conducting audits)

Organized and recorded invoices

Responded to customer issues and problems

EDUCATION

2003-2006 Bachelor of Business Administration

Kwantlen Polytechnic University, Richmond BC, Canada

2000–2003 General Business Diploma

Kwantlen Polytechnic University, Richmond BC, Canada

IT SKILLS

Application Level

MS Word +++

MS Excel ++

MS PowerPoint +++

MS Outlook +++

MS Access +

MS Project +

Windows OS and Mac OS X +++

Adobe Photoshop ++

Other Applications/Hardware

SAP HR ++

HRIS ++

SuccessFactors +

Peer-to-Peer Networking ++

Retail Information Systems +++

Apple products & software (iPhone, iPad, MacBook, iOS 7, iCloud) +++

Blackberry device/software ++

POS (Point of Sale) +++

Web Browsers (Safari, Internet Explorer, Google Chrome, Firefox) ++

Routers ++

Printers ++

Social Media (Facebook, Twitter, LinkedIn, LiveJournal, Google Plus) +++

HTML +

POP server +

Java +

Good overall knowledge of IT, processes, systems, and roles ++

LANGUAGE

English – Mother tongue

German – Basic proficiency

French – Basic proficiency

HOBBIES

Skiing, Hockey, Fitness, Yoga

Music, Technology, Automotive, Travel

REFERENCES

References available upon request

Contact this candidate