3+Years Experience Management Assisted Living General Manager

Joan Anderson

775-***-**** (cell)

******@*****.***

Summary of Qualifications:

1+years as Director of Operations of a new non-profit organization.1+

year as General Manager of Merrill Gardens Assisted Living in Gardnerville,

NV. 1 year as Regional Business Coordinator for Rite of Passage, a non-

profit organization dedicated to improving the lives of at-risk youth. 5

years as Northern California Operational Consultant for ARK Medical

Management. 2 years experience as Area Administrator overseeing 5 Health

Clinics for Concentra Health Centers. 3 years administrative experience in

assisted living communities as Assistant Administrator (Summerville) and

Executive Director (Sunrise.) 16+ years experience as Administrator of a

large three-site medical facility. Extensive experience in the development,

implementation, management and coordination of the administrative,

operational and business components of this medical enterprise.

Education:

California State University, San Francisco

BA degree in Psychology

Professional Experience:

Director of Operations, Strawberry Fields Rescue 3/2013-

present

Responsible for the development and operation of a non-profit animal rescue

center. Business, funding and strategic planning, monitoring and reporting

responsibilities. Responsible for development and monitoring of budgets as

well as grant research and writing. Responsible to develop, implement and

monitor any/all operational systems, data collection, filing systems and

reporting systems necessary to comply with any/all funding source

requirements.

General Manager, Merrill Gardens Assisted Living 10/2011-

12/2012

Responsible for the overall operation and performance of the Community

including: financial management, preparation of numerous financial reports,

ensuring appropriate occupancy and staffing levels, overseeing property

management, maintaining positive community relation and resident relations.

Regional Business Coordinator, Rite of Passage,

2009 -2011

Provide development and oversight of all regional contracts, operational

issues, policies and procedures, new business development, budgeting and

process improvement.

Practice Management Consultant, ARK Medical Management, 2004-2009

Responsible to assist medical practitioners/clients with information and

operational reviews with an end to maximize efficiency and revenues. Assist

in the development of strategic plans and oversight methodology. Increase

ARK market share within Northern California.

Area Administrator, Concentra Health Centers, 2002-2004

Responsible for managing the day-to-day operations for all assigned

centers. Responsible for operational and financial performance of all

assigned centers. Monitor and review each Center operating systems to

ensure ongoing process improvement. Monitor, evaluate and recommend changes

to procedures and policies to enhance service and assure compliance. HR

responsibilities, community liaison.

Executive Director, Sunrise Assisted Living, 2001-2002

Responsible for the overall operation and performance of the Home

including: financial management, preparation of numerous financial reports,

insuring appropriate occupancy and staffing levels, overseeing property

management, maintaining positive community relation and resident relations.

Assistant Administrator, Summerville at Tarzana Place 1999-2001

Responsible for assisting the Administrator in the overall operation of the

facility. Prepared routine fiscal and management reports. Assisted the

Director of marketing with intake and move-in preparations and paperwork,

oversee staffing schedules and all HR responsibilities. Assume total

responsibility for the home in the Administrator's

absence.

Administrator, Crestview Management Company 1983-1999

Responsible for the administration, management and growth of a large

successful three-site medical facility including physical therapy

facilities. Responsibilities included; Development, implementation and

administration of Operational, Management and Human Resources departments

and systems; Recruitment, hiring, management and hands-on supervision/

coordination of all medical and non- medical personnel; Scheduling and

coordination of staff and equipment to ensure efficient and effective work

flow; Negotiation of physician and vendor contracts. Extensive marketing

activities.

Certification:

RCFE Certification current (California)

RFA Licensure current (Nevada)

Strengths and Skills:

Leadership and management skills. Excellent communication skills. Team

builder and problem solver. Decisive and flexible. Organizational and

supervisory skills.

References:

Upon request

Contact this candidate