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Dawn Norris

HR Recruiter

**** **** **. - ******, **. 48180

acb9rn@r.postjobfree.com - 313-***-****

OBJECTIVE: Seeking a challenging and rewarding career with a reputed organization where my

strong worth ethic, education, and exceptional people skills can add demanded value to the organization

and allow me to grow professionally.

Education

MBA in Human Resource Management

Colorado Technical University 4/2012- 9/2013

GPA: 3.82

Bachelor of Science in Exercise Science

University of Memphis 2000- 2002

Experience

CLP HR Consultant Firm- Taylor, Mi.

HR Recruiter

Aug. 2012- Present

• Proactively working with high level management to provide the talent needed for the jobs and

projects critical to the client’s success by delivering comprehensive workforce solutions.

• In charge of searching for high quality candidates and sourcing those individuals to work full

time/government contract jobs.

• Support various companies in all aspects of recruiting: Hr sourcing, screening, completing

background checks, reference checks, and job postings.

• Providing weekly reports to the hiring managers in order keep accuracy to get reliable numbers of

candidates currently processing for different accounts.

• Processing full-time applications: revising and filtering resumes, by scheduling and conducting pre-

screen interviews to verify suitability to work for the Agency.

• Identifying applicants with mission related degrees like Computer Science, Engineering and

Information Assurance etc.

• Satisfying business needs from different organizations between the Agency, and the client. Also,

sourcing diversified resumes in order to meet the diversity hiring goal for needed clients.

• Effectively sourced from a pool of well fitted applicants for various positions to meet the client’s

organizational needs with great accuracy. Areas of recruiting that I have recruited for were IT

Recruiting, Senior Level Management, Sales Professionals Technical Positions Filled: Network

Engineers, System Engineers, Software Engineers, Developers, Testers, Database Analyst,

Oracle DBA, Program Managers, Project Managers, Contract Administrator, Intelligent Analyst,

Windows Engineers, and Technical Writers, and etc.

• Positions Filled: C Level Professionals –CFO, CEO, CTO, VP and COO. Administrative Positions

Filled: Customer Service, Administrative Assistance, Call Center Representatives, and Data

Entry Professionals

West Corp - Taylor, Mi.

2

Sales/Customer Service Agent

May 2010 to Present

• Handle high volume calls to assist the client and the customers’ needs.

• Provide sales, and customer service needs for the customers.

• Resolved customer issues such as installation, package option changes, or setting up a new

package.

• Customized new orders, or either existing service for the customer to meet their needs.

• Provide customers with needed information on new services as well new services that are

available to them.

• Assist customers in all areas of service.

Mosaic - Taylor, Mi.

Brand Ambassador/demo rep for xbox360 w/Kinect

March 2011 to January 2012

• Traveled to multiple Best Buy Store locations to promote the clients new product.

• Consistently preformed strong relationship building techniques that proved to be a great value to

the clients’ customer while promoting their product to their consumer.

• Performed demo's for all the new games as the games became available.

• Informed customers about new and existing products for the Xbox.

• Performed all daily sales reports to analyze and determine the buying preferences of the

consumer.

CLP HR Consultant Firm- Stone Mountain, Ga.

Hr Recruiter

Feb. 2009 – Mar. 2011

• Proactively working with high level management to provide the talent needed for the jobs and

projects critical to the client’s success by delivering comprehensive workforce solutions.

• In charge of searching for high quality candidates and sourcing those individuals to work full

time/government contract jobs.

• Support various companies in all aspects of recruiting: sourcing, screening, completing

background checks, reference checks, job postings, Hr training and orientation, and attended job

fairs.

• Providing weekly reports to the hiring managers in order keep accuracy to get reliable numbers of

candidates currently processing for different accounts.

• Processing full-time applications: revising and filtering resumes, by scheduling and conducting pre-

screen interviews to verify suitability to work for the Agency.

• Identifying applicants with mission related degrees like Computer Science, Engineering and

Information Assurance etc.

• Satisfying business needs from different organizations between the Agency, and the client. Also,

sourcing diversified resumes in order to meet the diversity hiring goal for needed clients.

• Effectively sourced from a pool of well fitted applicants for various positions to meet the client’s

organizational needs with great accuracy. Areas of recruiting that I have recruited for were IT

Recruiting, Senior Level Management, Sales Professionals Technical Positions Filled: Network

Engineers, System Engineers, Software Engineers, Developers, Testers, Database Analyst,

Oracle DBA, Program Managers, Project Managers, Contract Administrator, Intelligent Analyst,

Windows Engineers, and Technical Writers, and etc.

• Positions Filled: C Level Professionals –CFO, CEO, CTO, VP and COO. Administrative Positions

Filled: Customer Service, Administrative Assistance, Call Center Representatives, and Data

Entry Professionals

3

EMC -Taylor, Mi.

Executive Recruiting Assistant/Intern

June 2008 to Jan,. 2009

• Sourced and prescreened for qualified candidates.

• Performed business development by cold calling potential clients to build valued partnerships and

strong relationships to build the company’s growth potential.

• Sourced strategies were performed with the use of various job boards.

• Utilized cost effective methods for recruiting qualified candidates through a variety of social media

networking site.

• Verified references of the candidate by assessing current & past qualifications for current job

opening requirements

• Utilized throughout the recruiting process.

Quality Control - Allen Park, Mi.

Qc Inspector

February 2008 to June 2008

• Provided quality control inspection techniques

• Effectively eliminated containment issue for the client

• Decreased containment issue in order to provide a quality product to the consumer

Advance Rehabilitation Services - Inkster, Mi.

Exercise Specialist

January 2006 to May 2006

• Implemented exercise programs for the patients of the facility, and provided assigned treatment

for the therapy patients.

Service Master/Service Master Clean - Memphis, Tn.

Regional Inside Account Sales Rep

April 2004 to February 2005

• Proactively seeking business development opportunities

• Gained new accounts to increase the franchise owners’ revenue.

• Increase the franchise owners revenue by 25-50%

• Performed effective techniques that would promote valuable relationship building with the

franchise owners.

24 Hour Fitness - Memphis, Tn.

Exercise Specialist/Personal Trainer

January 2002 to April 2004

• Conducted personal training techniques with the client on a therapeutic level that would benefit

their need for better overall health.

• Performed physical and nutrition fitness assessment by collecting data from clients

• Provided clients with a conducted orientation and implemented/designed a personalized exercise

training program that is tailored to fit their desired fitness goal for long term as well as short term.

4

Spring Gate Rehabilitation Nursing Home - Memphis, Tn.

Exercise Specialist

August 2001 to April 2003

• Perform professional interaction with Physical and Occupational Therapists.

• Performed therapy exercise for orthopedic injuries involving strengthening upper & lower body for

acute and chronic special populations.

Professional Skills:

• Microsoft Office

• Excellent communication and written skills

• Sales experience, and good customer service experience

• Strategic sourcing techniques

• Excellent ability to source tough to fill qualified talent

• Strong Business developments strategies

• Strong relationship building abilities

• Strong willingness to succeed

• Fast learning capabilities

• Always open to change

Contact this candidate