J ermaine R. Young

*** ****** *****, ************, * L 60108

Cell: 847-***-****. E-mail: acb9qz@r.postjobfree.com

I have a diverse background including experien

SUM MARY:

resources, and social services, as well as knowle

computer electronics and biomedical technology

a career in the healthcare industry, while helpin

•

E DUCAT IO Southern I llinois University Carbondale. Carbondale, I L

N: 62901. GPA: 3.3

B achelor of Science, Health Care M an agement.

G raduated: August 2013.

Certif icate, Nu rsing Home Administration

• College of DuPage. Glen Ellyn, I L 60137.

J une 2010 – August 2011.

Certif ication, Nu rsing Assistant

• Kentucky State University. F rankfort, KY.

Fall 2001 – Summer 2003.

Associate in Applied Science, Computer Electronics

Technology

( Biomedical Technology option, with Engineering

D r afting.)

Alpha Kappa Mu Nat ional Honors Society

WORK EXPER I E NCE: Carbondale Rehab and Nu rsing Center. C

Summer 2013.

I ntern.

Gained a global understanding of adminis

care (LTC) nursing home setting, and liaison be

long-term care facility. Learned and demonstra

a healthcare management environment, and co

project on site. Assisted all departments.

M a r ianjoy Rehabilitation Center. Wheaton

Fall 2010.

C linical I ntern.

P rovided patient care services, including fe

and moving, palliative care, and documentation

a staff registered nurse (RN). Gained knowledge

disease and other dementia-related illnesses. W

population, and learned safety and regulations

facility. Reported to faculty staff (professor). He

achieve comfort.

Holiday Home Camp. W illiams Bay, WI.

J une 2009 – August 2009.

C abin Counselor.

E nsured the welfare, safety and security o

residential camp setting. Teaching life skills, m

positive behaviors. Worked cooperatively with o

the planning and supervision of recreational an

activities. Liaison with program director, camp

service staff to provided care and coordinated th

and facilitate conflict resolution in a diverse gro

at-r isks youth to value education.

Met ro Security Services. K ingston, Jamaica

April 2009 – June 2009.

A dministrative Officer.

Coordinated office management, project pla

enforced company policies, image, and goals, as

leadership, disciplined guards, facilitated confli

business-related meetings, and help created an

encouraged employee participation, teamwork, a

Help retained a few good men, and Spain-based

E-Services Group, I n te rnational. St. Cathe

February 2008 – February 2009. Con

Professional.

Received case assignments in the appropria

medical/claims processing system, review case n

clients to verify and obtain additional informati

documentation including indemnities, annuities

financial details, and provided clients and partn

on bank's products and services in a professiona

maintained confidentiality and respect at all tim

through telephone correspondences. Handled ov

attended quality meetings, adhered to company

conducted case or account tracking par Supervi

client.

Eckerd Youth Alternatives, I nc., E lizabetht

March 2006 – June 2007.

Counselor/Teacher.

Received knowledge as a trainee in social s

fields, as well as mental health, behavioral and

V OLUN T EER EXPER I E NCE: alternative education, with a focus on rehabili

for professional development. Acquired experie

and discipline in social and human services ind

SK I L LS: business, and applicable regulations to include

those pertaining to dietary, education, and

supervising recreational activities, and wor

counselor/teacher. Provided for the physical an

HONORS: clients via therapeutic activities, which is based

therapeutic treatment model and clients' (at-

plans (TPs). Facilitated families, visitors, and

state certified teacher in classroom lessons. Re

and shadowed LCSW licensed clinical soc

medication, and write reports.

Certif icate, Catatogas (Therapeuti

Counseling, Wilderness Camping, an

J amaica Defence Force. K ingston, Jamaica.

2005 – September 2005.

Avidly participated in an intensive commi

course. Learned the administration, manageme

business. Help leaded a platoon through trainin

Governor's Office for Technology. F rankfo

2003 – July 2003.

Rotated between two departments to gain

of the corporate office. I performed technical wr

and attended technical review and editorial cyc

area networks, client-server; test and debugging

desk duties as per the human resources and inf

respectively.

Distributed food and clothing to individuals.

2001 – 2003.

Mentor and tutor trainees and 4-H club-bites

2000 – 2008.

Volunteered extensively in my family's multi

1995. Consults currently.

Computer: Access, Excel, Word, Power Point, O

Basic 6.0), configuration, repair, procurement, s

HRIS, Unix/Linux OS, and data entry.

L anguage: English (primary), and Spanish (co

Scholarship recipient via CASS/US Congress pa

Ambassador for Jamaica.

Stratford Search Group

PO Box 4395

Olympia, WA 98501

Attention: Courtney Wood

January 21st, 2014

Dear Mr. Wood,

I am seeking a career opportunity within your reputable organization. My interest regards your need for a

“Nursing Home Administrator” advertised on your web site. You will find me suitably qualified to serve your mission and

vision based on my combination of experience and education. I have the ability and the skills to ensure your services are

executed with integrity, confidentiality, and the highest quality to the residents you serve. I hold a Bachelors of Science

degree in Health Care Management, from Southern Illinois University, along with a valuable certificate in Nursing Home

Administration, and I am eligible for the professional state licensure in the field. I am looking for stability, longevity, and

room for professional growth within your unique organization. Additionally, I am a certified nursing assistant and have a

background in leadership, management, and customer service. I desire to exercise my leadership skills in order to make a

difference in the lives of your residents, the community, and assist your organization to flourish.

I have experience in recruitment and retention, for a security firm serving the hotel industry, within the Caribbean including

assisting with payroll, documentation, and general office management tasks. Also, I had performed duties in counseling,

teaching, and recreation through an employment-training program in social services in North Carolina, where I also

worked with at-risk youths, and special situations such as learning and behavioral barriers. I understand mental health

challenges, Alzheimer and dementia-related disorders. I honed my interpersonal skills through work as a contact center

professional in a fast passed customer services and informatics environment in Jamaica, where I managed an inventory

of annuities, indemnities, and policies and other health claims for a bank through back office operations. I am willing to

discuss this background with you and how my leadership abilities can be described as a silhouette to my peers. I have

done one research project in Health Care, which focused on "values" in the geriatric population. I have a solid computer

acumen regarding operating systems and computer hardware, acquired at a Government database center in Kentucky.

I am able to work as a member of a team, and I have a competent grasp of planning, forecasting, innovating, and dynamic

latitude of creativity, as well as excellent events-planning, coordination, and management skills. My internship provided

me with a solid understanding of the operations in a nursing home facility. I understand the interconnection, compliance,

and accreditation of all departments and staff, financial statement creation and analysis including the GAAP rule, IDPH

requirements, and other local, state, and federal regulations, guidelines, and laws, as well as the importance of ethics to

the stability and comfort in the workplace. I have done marketing through various entities such as small start-ups in the

past, and worked in the retail, agriculture, housing, entertainment, and hospitality areas my family's business. I have skills

in documentation and understand health information management. I am results-oriented and service focused.

I describe myself as being easy to approach, dedicated, and flexible. I have a responsible, sociable, and respectful

attitude, and am resilient and reliable in nature. I can bring a unique set of knowledge, skills, and discipline to benefit your

organization. Please peruse my attached resume. I can be reached at acb9qz@r.postjobfree.com and, or my alternative

method of contact 847-***-****, for an interview at your convenience. Thank you for your attention to my letter.

Sincerely yours,

J.R.Young

Jermaine R. Young

115 Norton Drive

Bloomingdale, IL 60108

847-***-****.

Enclosure: Resume (1).

Career Statement

Skills:

Microsoft applications, a foreign language competence, communications, diplomacy, confidentiality,

respect and decorum, technical writing, research.

Relevant Background:

Military service, diversity, customer service, social services, teaching, counseling, calendar

management, international travel, camping, leadership, and Human Resources.

Personality:

I am sociable, hardworking, work well within a team or independently, listens actively, trainable, multi-

task well, follows rules, and eager to learn.

Goal:

My goal is to gain expertise in the technical areas within human resources by gaining years of experience

in the field, preferably within a healthcare organization. Additionally, I am open to entry-level career

opportunities as well.

Rationale: This is, in order, to further develop and enhance my strategic thinking and knowledge in

organizational dynamics and structure; project management; staffing, selection, and recruiting tactics; training

and development; employee rewards and recognition; compensation and benefits analysis and strategies; change

and culture management including leadership development and team building; employee relationship and

communication management; employee relations and performance and talent management. I would like to

become certified or obtain a licensure.

Interest:

I am seeking a career opportunity to complement my background and education. My professional track

record is diverse and my academic strength includes health care management, nursing home administration,

some nursing competencies, and computer electronics technology with biomedical technology and engineering

drafting. I would like to join a professional organization.

Success Stories:

Assist my family's business to maximize wealth. Assist a former employer to strengthen employee-

management relationship, and retain a client. Assist at-risk youths to value education. Complete a research in

health care management. First college graduate in my family.

Contact this candidate