Customer Service High School

Location:

Posted:

January 22, 2014

SHENEVA GRIFFIN

**************@*****.***

Objective

To bring my energy, enthusiasm, and dedication to an entry level position that will allow me to

acquire new skills and take on new challenges.

SKILLS/ABILITIES

Customer Service

Focused on Customer Satisfaction; acquired ability to identify and resolve customer issues.

Received several Stellar Customer Service commendations and Secret Shopper ratings.

Demonstrated ability to interact with a diverse population.

Effective Communication and Listening Skills.

Friendly & Courteous; enjoys assisting others.

Organizational/Management

Proven ability to work efficiently in a stressful, fast paced environment.

Experience in sales transactions, cash handling and reconciling cash drawer.

Time Management skills; ability to work with a team or independently to meet goals.

Contributed to order and cleanliness of work area and store.

Computer Literate: Microsoft Office/Internet/Typing

EMPLOYMENT

Cashier Kmart Department Store

7/2010 – 12/2010

Cincinnati, OH

Support Associate Macy’s

08/2011 11/2011

Cincinnati, OH

Dietary Aide Mountain Crest Nursing & Rehab Center

11/2011 05/2013

Cincinnati, OH

CSA ( Front End ) Lowes

Cincinnati,OH

05/2013 11/2013

PSE Clerk Unites States Postal Service

Cincinnati,OH

11/2013 Current

Certificate of Completion (5/2011) Cincinnati Works Job Retention Workshop, Cincinnati, OH

Successful completion of an intensive week long Job Readiness Workshop

EDUCATION

Diploma (5/2011) Dater High School