Customer Service Quality Assurance

Sherri L. Howell Briggs

** ******** **., ****** **, 27253, 336-***-****, acb9oq@r.postjobfree.com

Summary

Skilled Material Handler with strong background in assembly, warehouse, and Quality Assurance. Proven

strengths in quickly learning new processes, technologies and machinery. Reliable and hard working warehouse operator

committed to getting the job done as quickly, efficiently, and safely as possible.

Accomplishments

Load and unload pieces into boxes for shipment. Staged final products for shipment, Attached identifying tags to

containers, Loaded and unloaded ship cargo, Sort cargo before loading and unloading, Production consistently met

production and schedule levels. Cleared damaged items and loaded freight.

Experience

Nypro Inc. (Insource)

December 2012 to Current

Production Associate

Assemble Various parts for finished product

Quality Control

Contain Constant Production Levels

Heavy house cleaning

Sports Endeavors

June 2011 to December 2012

Sorter, QA, Order Picker

Inspected finished products for quality and adherence to customer specifications.

Responsible for careful handling of all merchandise to avoid Damage.

Moved freight, stock and other materials to and from storage and production areas,

loading docks, delivery vehicles, ships and containers tractors and other equipment.

Use RF Scanners to scan in merchandise.

June 2004 to August 2008 Honda Power Equipment Mfg.

Oil Pan Press Operator, Assembly

Closely inspected parts to ensure they were clean and free of contaminants.

Observed all safety policies and procedures

Certified and skilled forklift operator.

Performed and submitted first piece for inspection.

Disassembled, reassembled and corrected changeover.

Inspected and tested components, assemblies and power tools.

Assembled components with hand and power tools.

Set up and performed hand and automatic assembly operations on components, sub

assemblies and assemblies

January 2003 to September 2003 Walmart

Warehouse, stocker

Greeted customers entering the store to ascertain what each customer wanted or

needed.

Recommended, selected and helped locate and obtain out of stock product based on

customer requests.

Implemented new processes and systems for improving customer service satisfaction.

Prepared pallets by following prescribed stacking arrangement and properly tagging

pallets.

Responsible for careful handling of all merchandise to avoid damage.

Sorted cargo before loading and unloading.

Used item numbers to properly stock warehouse.

Cleared damaged items and loaded freight.

Indalex

May 2001 to October 2001

Tack on Take off

Fulfilled output requirements while consistently reducing scrap levels.

Set appropriate stops and guides to specified lengths as indicated by scale, rule or

template.

Measured work piece dimensions to determine machine operation accuracy.

Measured and inspected parts with calipers, scales, and micrometers.

Education

1997 Cummings H.S.

High School Diploma College Prep

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