Quality Engineer

Sheldyn K. Armstrong

Columbus, Ohio 614-***-****

********@***.***

OBJECTIVE

Quality Mgr/Eng level responsibility for quality management systems in service or manufacturing near Columbus, OH.

SUMMARY

Quality conscious, highly motivated seasoned quality professional with over 25 years of manufacturing and engineering

experience. BS; Electronics Engineering from the University of Dayton. Solid background in staff and project management

with successful achievements in cost reductions, problem solving, organizational restructuring projects & product startups.

Experience in chemical, mechanical/ electronic consumer, defense, military, aerospace, automotive/ transportation industry.

MAJOR ACCOMPLISHMENTS

1. Instrumental in developing a system to achi eve certification for Boeing's AS9100 certification Advanced Quality System

D1-9000 and was selected in the top 7 out of over 3,700 suppliers for the Boeing's 777 program. Honeywell Aerospace

2. Analyzed, then successfully executed, a plan to improve our quality rating with McDonnell Douglas from unsatisfactory

to excellent in three months; this postured Grimes Aerospace to bid and win new proposals. Grimes Honeywell Aerospace

3. Was elected to start-up and manage quality and operations for Grimes new avionics displays & measurement business.

An Aerospace unit that successfully shipped over 10 million dollars in their first year of business. ADC/Aerospace

4. Created, implemented and directed the Defect Prevention/Corrective Action Program utilizing proven SQC/SPC techniques

and Mil/ ANSI sampling plans. Fostered the in -process and final product audit functions for greater quality awareness.

5. Involved with the Supplier Certification and Product Conformance Program. Also, involved with surveys and audits b oth

internally and externally. AS9100C (or AS9100 2009) quality management standard for the aviation, space & defenses.

6. Developed and was Chairman of the Quality Improvement Team which involved various committee members from all

disciplines and levels of management to discuss issues relating to process material. Key Performance Indicators KPI’s used.

7. Initialized the Quality Information System which identified in -process quality levels that was used to develop a Cost of

Quality System. Monitor, improve and oversee QMS policies and procedures. Investigate and report customer issues.

8. Designed a failure reporting system using SPC with Dbase IV to access LAN data and developed advanced Lotus macros

to quickly identify problems areas in process for cost savings. Corrective/Preventive Action Systems to verify effectiveness.

9. Networked and developed over 30 relational database applications networking over 250 LAN users including marketing,

engineering, quality, manufacturing, purchasing, and other func tional departments. This included integrating different

programs using GUI, OLE, DDE, and ODBC for military, aerospace, automotive, transportation and chemical industries.

10. Invented and Obtained a Patent # 5,986,576 on a Remote Controlled Traffic Sign al System, involving analog, digital,

RF, master/ slave micro controller communication design with embedded programming with measurement control devices.

11. Created a new startup business IST, secured over $250K in investment seed capital, grew business to $5mil total sales.

12. Directed and lead our startup company IST International through lean manufacturing and Department of Transportation

3rd party certification ISO9000 quality management system that was needed to sell into the DOT. Developed several

patentable products and technologies for our company to the Military, Airlines, and Department of Transportation DOT.

ADDITIONAL PROFESSIONAL TRAINING

Bachelor of Science BS; “Electronic Engineering” 4yr degree from The University of Dayton . ASQ/ Quality Engineer, Lead

Auditor, Best Practices, Lean & Six Sigma Black Belt tools and quality plans, Design of Experiments DOE, Advanced

Statistical Process Control, and Statistical A3 Problem Solving, ESD, QFD, FMEA, TQM/ QMS ISO 9000 seminars,

Workmanship Stan dards, and Data base application development. Customer and regulatory requirements, regulatory

manuals, documentation and records. QMS procedures, work instructions, customer, government, regulatory agency,

quality audits/ AS9100/ISO-9000 internal audit pr ograms, future requirements and standards. FMEA control plans.

COMPUTERS & PROGRAMMING

Expert ability on the IBM PC along with many PC programs, and quality tools; microprocessor embedded code,

FORTRAN, Visual Basic, Lotus, Excel, PowerPoint, Dbase IV, FoxPro, Access, Projects, SPC JMP/ DOE, PQ Systems,

Minitab, Quantum QA/DC, Engage Calibration, GR&R, QFD, FMEA, Visio flow charter, Shainin Assistant, Document

Control, Multimedia, Web Page design, Smart Phone Apps, DOS Win95, 7-8, XP, NT. Key Performance Indicators KPI’s.

Sheldyn K. Armstrong

Columbus, Ohio 614-***-**** ********@***.***

WORK EXPERIENCE

IST International, Ltd. 1998-Present Columbus/Cincinnati, OH

Co-Owner/Quality Director Direct 2 Engineers, 2 Managers into a startup business

Directed and lead our company through lean manufacturing and Department of Transportation 3 rd party

certification ISO9000 quality management system. Direct Engineering/Management Services for Consulting and

our products in manufacturing and marketing for new product development. Chairman and facilitator for our

concurrent engineering meetings. Also responsible for P&L, development schedule adherence that includes concept,

research, design, and commercialization of several products utilizing digita l, analog, microcontrollers, and

mechanical devices or assemblies. Co-authored business plans, quality plans/ procedures, and developed

presentations for customers, generating startup investments to $5mil total sales. See; ArmstrongsConsulting.com

Floyd Bell Inc. 1999-2005 Consulted 3day/wks Columbus, OH

Quality Director- IST Intl. Consultant Direct 8 middle & upper management on ISO/QS 9000

From no quality system to full ISO 9001 certification. Organized and developed plans with milestones and gained

mutual buy-in from the President, VPs, management, and production supervisors. Instrumental in new product

development improvements that increase product quality. Managed corrective action/resolutions for design and

process improvements that reduced cost & scrap, improving the bottom line. Achieved the company’s first Chrysler

PSO, and highest customer audit scores (Honda97%). TS16949 Control of audits/surveys, PPS/Cpk, PPAP,

Advanced quality planning, FEMA, MRB, quality & control plan, calibration, ISO/ QS 9000 for several industries.

Franklin International 1994-1998 Columbus, OH

Quality Systems Manager/TQM Managed 3 Engineers, Several Project Teams

Project leader for many quality and company systems that involved software or databases. Develop ed over thirty,

networked relational, database applications for the company’s LAN. Developed automated company reporting that

isolated chronic problems and decreased the response time resulting in accurate reliable data that reduced cost.

Grimes- Honeywell Aerospace 1991-1994 Urbana, OH

Quality Engineer/ Quality Manager Managed 2 Engineers, 4 Technicians, 6 Operators

Maintained our Quality Management System; AS9100/ISO-9000, Mil-Q-9858 or MIL-I-45208 from customer

requirements. Directed multiple quality related projects such as, reviewing customer requirements, Cost of Quality

indicators and balancing the quality budget, lead corrective action tiger teams, organized TQM and SPC practices,

monitored goals and customer quality levels. Reported quality indicators, successes, and needs to top management

in our monthly staff meeting. Also, involved with surveys and customer audits. Software quality assurance SQA.

TRW Automotive Electronics 1989-1991 Marshall, IL

Quality and Test Engineer Supervised 3 Engineers, 2 Technicians

Test and Quality Engineer over QS 9000, TS16949, Safety Critical Automotive Electronics. Was involved with the

new startup “Air Bag Program” for Chrysler automotive. Responsible for quality and test standards during the

design, development, and implementing PC, PLC, and HP based automated test equipment. Responsibilities also

included, product validation (PV), process capability studies (Cpk), SPC, DOE, FMEA, durability, computer

analysis, and reporting SPC data. Performed surveys/customer audits. Six Sigma custom software development.

Lytton Inc. 1987-1989 Dayton, OH

Test and Quality Engineer Supervised 1 Engineer, 2 Technicians

Provided technical liaison for the engineering design, processing and tooling between the Procurement, Design,

Engineering and Manufacturing departments to assure that products could be manufactured utilizing established or

developed techniques to insure first time capabilities and design intent were met to achieve quality and reliability

requirements. Also responsible for writing in-circuit/ functional test programs for customers electronic assemblies.

1983-1986 during college. Dayton, OH

University of Dayton/Research Institute) & Knight Industrial Control

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