Maintenance Manager

JOHN PAPPONE

***** *. ***** *** *****

Plainfield IL 60544

(773) 854- 5358 Office

(630) 926- 5980 Cell

815-***-**** Home

***********@*******.***

****.*******@***************.***

OBJECTIVE: A challenging position within the facilities service or

contract management field where experience, initiative and

interpersonal skills will be used to add value to the

organization and improve the patient experience

WORK EXPERIENCE

11/07/2009 to Present Loretto Hospital

Chicago IL

Vice President of Facilities

Division: Reports to CEO and Board of Directors. Responsible for Capital

Construction ( design, budget,

execution), Capital Equipment purchase, Facility infrastructure

maintenance, upgrade and

replacement planning, Property management, City

Government liaison, CMS/IDPH

code compliance, TIF Funded projects. Direct Plant Operations and

Maintenance, Environmental

Services, Food Services, Security, Bio-Medical Engineering, Grounds,

and Transportation services

having approximately 140 employees with 6 direct reports in a 231,000

square feet and three off site

clinics budgeted for 7M operational dollars and 28M capital dollars.

Most recent accomplishments:

Renovate ICU, 5W, 3E and 3W psych units, and Surgical recovery.

Designed and installed house

wide fire sprinkler / suppression system for a March 2013 completion.

Passed June 2011, JACHO with no

paper deficiencies and 1 type 1 physical plant in a 90 year old

hospital. Satisfied IDPH CMS

2008 deficiency requirements removing 144 K tags. Raised HCAP

from 40th percentile to 84th

percentile in 8 months by improving patient satisfaction in food service,

Environmental Services and

physical comfort and aesthetics of the facility. Member of over 12

committees and Chair of EOC

Committee. Promoted to full Vice President from AVP in July 2011.

01/08 to 11/07/2009 Vista Health System

Lake County IL

Director of Facilities and

Engineering for Vista Health System: consisting of Vista East Medical

Center, Vista West Medical

Center, Vista Surgery center and all off site clinics. This constitutes

two separately licensed and

JCAHO accredited hospitals and one fully accredited Surgery Center.

The Vista System consists of

over a million square feet of medical space under environmental control

Over 100 acres of property to

manage. Responsibilities include plant operations, maintenance,

grounds, property management and

leasing and safety officer. Chair the space allocation and

EOC committees. Responsibilities

also included participation on other multi-disciplinary

committees such as PI/QI, IC,

Master Facility Planning and Construction. Responsible for a 3.7M

Operating budget, 1.6M capital

budget and 14 M construction budget.

Major Accomplishments: built and

occupied a state of the Art ICU (Vista East) under budget and

on time, reduced the facility

management department by 10% and increased patient satisfaction

to the 79th percentile and

employee satisfaction by 9%. Added revenue to the facility through leasing

agreements with the Lake County

Health department and Abbott Laboratories. Successfully completed

3, JCAHO accreditation surveys

in the last 1 years with no RFI's at 2 sites and 1 EC related FRFI at

Vista West, each hospital was

over 100 years old. The document reviews at all surveys were flawless.

05/05 to 01/08 Resurrection West Suburban Medical

Center.

Oak Park IL.

Manager Plant Operations,

Maintenance and Grounds. Managed staff, programs, physical plant, and

budgets for a dynamic urban

hospital. Responsible for operating budgets exceeding $2M annually, a

a staff of 22 FTEs.

Responsible for planning and execution of construction and repair projects

exceeding $12M over the last

two years. Developed policies and procedures for four

departments (engineering,

maintenance, grounds and construction) designed to ensure compliance

with regulatory agencies,

improve customer satisfaction advance and support the institutions

mission and core values.

Participated as an active member or officer of multidisciplinary committees

such as the hospital EOC

committee and Incident Command Center. Responsible for overseeing and

reporting on three of the

seven areas of the Environment of Care areas. Protect the safety of

patients

staff and visitors by ensuring

the mechanical reliability of the physical plant. Improve and project

a positive public image for

the institution through extensive grounds, building maintenance and

renovation projects

10/02 to 05/05 SODEXHO

Director of Facilities, Alexian Brothers Behavioral Health Hospital

Hoffman Estates IL

Administrative Director of Plant Operations, Maintenance,

Construction, Grounds, Housekeeping, Food Service and Linen.

Responsible for all seven areas of the Environment of Care

plans required by JCAHO. Responsible for construction of a

$10.6M new addition to the hospital. Served as Safety

Officer for ABBHH, member of EOC, Infection Control,

Patient Satisfaction Committee. Responsible for Operating

and Capital budgets exceeding $12 million. Create, maintain

and implement Policies and Procedures compliant with JACHO,

IL Department of Public Health, CDC and other recognized

professional standards, for all departments in the support

service division. Hospital liaison with The Village of

Hoffman Estates.

7/95 to 10/2002 CROTHALL HEALTHCARE

Director Operations / Acting Director, Rush Presbyterian St. Luke's

Medical Center

Chicago IL

Manage all aspects of the Environmental Services Department at

RPSLMC. The facility consists of 2 million square feet of

space, 14 buildings of Hospital, Academic and Research.

The department consists of 18 Managers and 270 FTE's with a

budget exceeding $10 million. Member of all Standards

committees, EOC, Infection Control, Facility, Safety,

Quality Improvement and Customer Satisfaction.

Director, Environmental Services, St. Michael's Hospital

Newark NJ

Director, Environmental Services, Rush North Shore Medical

Center

Skokie IL

.

Assistant Director, Environmental Services, Silver Cross

Hospital

Joliet IL

3/94 to 7/95 Director, Housekeeping, Maintenance and Linen Services,

Jackson Park Hospital

Chicago IL

4/89 to 3/94 MARRIOTT MANAGEMENT SERVICES

Level 1 Manager, Northwestern Memorial Hospital

Chicago, IL

.

12/85 to 4/89 U. S. Navy

Engineering Officer / Steam Maintenance Officer, USS

Dahlgren DDG 43

Supervised a 30 man engineering team. Responsible for the

safe operation, repair, preventative maintenance of the

ships main propulsion units, boilers, HVAC system,

generators and evaporator units. Maintained all required

training, repair, testing and operational documentation.

Responsible for planning and tracking a$ 6 million

overhaul.

EDUCATION

B.A. Political Science, University of Illinois, 1985.

U.S. Naval Officer Candidate School, Newport R.I 1985.

Naval Thermodynamic Engineering, Newport RI 1985.

Naval Boiler Water Feed Water School, Norfolk VA 1986.

Naval Reserve Offices Management, Training and

Administration Great Lakes IL 1994

Covey Leadership, 1992 Diploma,

Sodexho University Nov. 2002 & 2004 Food Safety / Safe Serve

IL state license

NFPA / IDPH Life Safety course 2006

GBA Healthcare facility management course 2007

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