Customer Service High School

Lucinda Lyghts

*** ********* **

Las Vegas, Nv **106

Ph 623-***-****

Msg ph 702-***-****

. Email: *******@*****.***

SUMMARY OF QUALICATIONS

Dependable,organized professional Customer Service/Collections

Representative coupled with a proven track record of prompt research and

problem resolution. Solid communication and interpersonal skills, works

well independently and as an effective team member, and able to manage

multiple projects to meet established timeliness. Computer skills include

Windows XP, MS Word, some Excel.

SIGNIFICANT WORK EXSPREINCE

First Finacial Asset Manegment 10/4/20011-8/23/2013

Worked 3rd party delinquency accounts for numerous different products.

Collect on Consumer and Corporate acct

Authority to make decision for settlements.

Resolved disputes executed closing actions on acct in a timely and

sufficient manner.

Met set goals of ninety percent of acct processed

processed payments with checks and credit cards

MANN BRACEN LLP 9/18/2008-9/14/2011

Pre- Legal Collections

Worked 3rd party delinquency accounts for numerous different products.

Collected on Consumer and Corporate acct as well as submit for litigation.

Authority to make decision for settlements.

Skip tracing for out of statue accounts

processed payments with checks and credit cards

E.R Solutions Glendale,AZ 7/2/2006 to 6/17/2008

Collection Representative

Worked inhouse soft collection delinquency accounts for Sprint Cell Phone

accounts.

Processed payments with checks/credit cards

Set up payment plans for a 6mo periods

Advisement to Customers on other products to make payments.

A.R.S Recovery Systems Phoenix,Az 2/1/ 2002-5/19/2006

Collection Representative

Soft Collection delinquency accounts for numerous different credit cards

products.

Advisement to customers on selected products and other usage of credit

cards.

Worked accounts with chapter 7 and 13 bankruptcy

?

Education

Palm Springs High School 06/82

Diploma General Studies

Lyle College of Beauty 11/89

License in Cosmetology

Palo Verde City college

A.A in Child Physiology 12/1995

Contact this candidate